Ethos Care Services

Unit 1, 420a Lymington Road, Highcliffe, Christchurch BH23 5HE
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9.7 45 Reviews
  • Ethos Care Services, Christchurch
Ethos Care Services is a homecare company dedicated to providing compassionate and personalised care for individuals with diverse needs, including those with disabilities, mental health challenges, and the elderly. Their approach centres on the belief that each person deserves respect, dignity, and autonomy, with care tailored to their unique circumstances.

The services offered by Ethos Care include in-home care, supported living, and community support, as well as 24 hour falls call out service aiming to enhance the quality of life for clients. By offering a wide range of services, such as personal care, companionship, respite care, and rehabilitation, Ethos Care ensures that individuals receive the support they need to maintain independence and well-being.

Ethos Care employs highly trained and empathetic professionals who are committed to fostering positive relationships with both clients and their families. They emphasize collaboration, working closely with healthcare providers, social workers, and other specialists to create holistic care plans.

A key aspect of Ethos Care’s philosophy is empowering individuals to live fulfilling lives, no matter their challenges. This person-centred approach not only prioritizes physical health but also focuses on emotional and social well-being, fostering an environment where clients can thrive in the comfort of their own homes or within the community.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £34

Please note there are no enhanced rates for weekend or evening, no travel costs added, and bank holiday rates are charged at 1.5 times rate listed.


Please call for day care, sit in, night care and 'Anytime Care Support' (emergency falls and assistance call out service) costs.

These prices are only a guideline, please contact Ethos Care Services to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Ethos Care Services

Person in charge

  • Tracy Kennedy (Manager)

Ethos Care Services Reviews (45)

Total of 45, showing 41-45
9.7

Ethos Care Services has a Review Score of 9.7 (9.735) out of 10, based on 17 reviews in the last 2 years. Over all time Ethos Care Services has 45 reviews.

Overall Experience

  • 33
  • 11
  • 1
  • 0
  • 0

Date Published

45
4
4
17
28

Review from Linda H (Wife of Client) published on 22 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ethos care services provide excellent personal care for my husband who has Dementia and other issues. Their services are given four times each day and are always provided with dignity, kindness and a cheerful smile. The carers also give me, as the service user's wife, support, and I don't worry as
I used to do. I couldn't manage without them as we want my husband to remain at home rather than residential care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from C W (Client) published on 6 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I receive care 3 times daily and am very happy and satisfied with the help that I receive daily.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from James C (Client) published on 6 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very pleased with the care I get. My main carer helps me to dress, showers me and helps with meals. He is very caring when I am not well. I find all the carers are very caring and helpful. Nothing is too much trouble.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from A W (Friend of Client) published on 18 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Our friend is happy. Most staff are very friendly and work hard. The turnover of staff is good, they stay.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Phyllis (Client) published on 27 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am 81 years old and also disabled and as a result need 4 carers a day. They are all very helpful and friendly and show warmth and have a good personal touch. Ethos carers have been a real life line to me and I highly recommend them.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.7 (9.735)

Overview of Review Score

The Review Score of 9.7 (9.735) out of 10 for Ethos Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.735 for Ethos Care Services is calculated as follows: ( (76 Excellents x 5) + (25 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 102 Ratings = 4.735

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Ethos Care Services is based on 17 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Jun 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Ethos Care Services to verify any information. View our terms and conditions. Ethos Care Services has an Enhanced Service - more info.