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Ethos Care Services

Unit 1, 420a Lymington Road, Highcliffe, Christchurch, Dorset BH23 5HE
Ethos Care Services Logo
Ethos Care Services logo
Ethos Care Services, Christchurch
Ethos Care Services, Christchurch
Ethos Care Services, Christchurch

Ethos Care Services is a homecare company dedicated to providing compassionate and personalised care for individuals with diverse needs, including those with disabilities, mental health challenges, and the elderly. Their approach centres on the belief that each person deserves respect, dignity, and autonomy, with care tailored to their unique circumstances.

The services offered by Ethos Care include in-home care, supported living, and community support, as well as 24 hour falls call...  

Care Provided by Ethos Care Services

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £35
  • 30 Minute Visiting Care Fees: from £27

What Makes Our Pricing Different?

- No extra charges for evenings or weekends. Care when you need it, at the same consistent rate.
- No travel costs. The price you see is the price you pay with no added hidden fees.

- Clear bank holiday rates. Bank holidays are charged at 1.5× the standard rate.

Flexible Care to Suit You

We offer a wide range of services tailored to your needs, including:

- Anytime Care Support – 24/7 falls callout service.
- Day Care
- Sit-In Care

- Night Care

Make an enquiry today or give us a call to discuss your care needs

The price(s) shown are provided by the agency. Contact Ethos Care Services for full pricing details and T&Cs.

Contact Ethos Care Services to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Ethos Care Services
  • Private Owned

Person in charge

  • Tracy Kennedy (Manager)

Ethos Care Services Reviews (56)

9.9

Ethos Care Services has a Review Score of 9.9 (9.854) out of 10, based on 18 reviews in the last 2 years. Over all time Ethos Care Services has 56 reviews.

Filter Reviews
Overall Experience
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Showing 56 reviews matching selected criteria
Review from F S (Client / Service User) published on 14 May 2024 Submitted via Postal Card
Overall Experience

Have always found the carers polite and helpful.

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Review from G A (Daughter of Client) published on 14 May 2024 Submitted via Postal Card
Overall Experience

The carers are cheerful, very helpful, and happy to do whatever we request. We look forward to their visit which many times is the only person. Their kind approach is much appreciated.

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Review from W E (Client / Service User) published on 14 May 2024 Submitted via Postal Card
Overall Experience

I have found the carers pleasant, helpful, thorough, kind and efficient.

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Review from P N (Client / Service User) published on 14 May 2024 Submitted via Postal Card
Overall Experience

Had care from Ethos for 4 1/2 years. Always happy with the care received. Carers are always helpful and friendly.

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Review from M N (Next of Kin) published on 15 February 2024 Submitted via Website
Overall Experience

I suggest you give a from to date for the period time I.e from August 23---- january 24. Which allows clients to submit a review every few months? I am so pleased with the care as support I get from all the staff, especially after the disappoint ments of people i found myself. Keep up the good work.

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Review from Ian S (Son of Client) published on 5 January 2024 Submitted via Website
Overall Experience
Ethos have been providing my elderly father with care in his home for several weeks. He has dementia and other health issues. I am very happy with the work their team has done for him and he has also expressed his gratitude for their work.

They provide helpful notes from each care visit through a secure online system and contact me whenever something requiring discussion or a decision arises. All their staff I have met or contacted have been professional, friendly and approachable.

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Review from B M (Client / Service User) published on 21 December 2023 Submitted via Website
Overall Experience

I have had Ethos providing my care for over 12 months now, and in all that time, they have been efficient, reliable and extremely pleasant, always on time, and on the rare occurrence that they have been late, it has been when there has been an emergency elsewhere. I have an unpleasant skin condition which they have been extremely sympathetic with and managed very well.

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Review from Muriel B (Client / Service User) published on 28 November 2023 Submitted via Postal Card
Overall Experience

I find that all the staff are all very obliging and will do all that is asked of them. I try to do most things myself, but if I have an off day, I know that they will be there for me.

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Review from J S (Nephew of Client) published on 2 August 2023 Submitted via Postal Card
Overall Experience

Since engaging Ethos Care we have been delighted with the office staff and all the carers who visit my aunt. They all appreciate my aunt's needs and are sympathetic to the challenges of her dementia. The carers are always kind and understanding and my aunt looks forward to their visits.

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Review from Burt G (Client / Service User) published on 4 November 2022 Submitted via Website
Overall Experience

When I thought I had to have carers I thought, Oh No! Since I have been with Ethos Carers I have changed my mind as they are excellent carers. They really look after me and I would recommend them. Always reliable and on time.

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Review from Diane G (Friend of Client) published on 4 November 2022 Submitted via Website
Overall Experience

Having been with Ethos Care for the last 6 months and I have nothing but the highest praise for the kindness and generosity shown by all the staff. I could not wish for better carers, they are reliable, on time, and overall excellent.

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Review from Amy W (Client / Service User) published on 15 September 2021 Submitted via Website
Overall Experience

Ethos is a very reliable care company, very polite and courteous, available to assist with any problems that you may have. I would definitely 100% recommend Ethos for those who are looking for care. The staff arrive on time and are very professional at their job.

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Review from Ian M (Son of Client) published on 13 September 2021 Submitted via Website
Overall Experience

I have been extremely happy with every aspect of the care that Ethos has provided to my 96-year-old father this year, and I am grateful for the thoughtfulness and compassion of all their carers. As his needs increased, the Ethos team were always able to find a solution to provide further cover (on one occasion, they even assisted him on the 100-yards walk to and from his social hub so that he could play bingo)! My father has had many falls this year, and on occasions, two staff members managed to juggle the team so that someone could stay with Dad until an ambulance arrived. The online portal where each carer provides a detailed update of their visit as soon they leave a client also gives instant access to any areas of concern and is a fabulous resource. Relatives are also able to add their comments, which are usually picked up quickly by the team. All staff are pleasant. All in all, a very professional set-up. Thank you, Ethos!

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Review from Sally M (Daughter of Client) published on 25 August 2021 Submitted via Website
Overall Experience
The managers at Ethos Care services have been amazing this year. Mum was very reluctant to have care support, despite her needs. They have been professional, patient, flexible and always willing to find solutions to requests we have made.
The online portal is very helpful in communicating messages between the care team and family. We are able to keep each other up to date daily with health issues and changes.
The managers will also alert any health needs to the local GP practice if they have a concern.
The care team that visit Mum have also been patient and kind with Mum's changing needs over the months of supporting her.

I appreciate all the team do for Mum and our family.

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Review from Geoffrey G (Son of Client) published on 4 August 2021 Submitted via Website
Overall Experience
My elderly mother has been very satisfied and happy with the careers at Ethos, who undertake three daily visits.
I have found Ethos to be well managed and a professional organisation. They have been most proactive in keeping in contact with me and supporting Mums extra needs, such as health appointments (doctor, dentist, optician).

This has been important for me, as I do not live locally. Ethos has been her care provider for the past 4-years.

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Review from Linsey K (Granddaughter of Client) published on 4 August 2021 Submitted via Website
Overall Experience

Ethos Care has been looking after my nan for some time now, and I would highly recommend them. The carers are great, sympathetic and have been fantastic during the pandemic especially. During a time that has been very worrying for everyone, they ensured the whole family felt safe and comfortable in their care by following all guidelines, wearing their PPE, and making sure we were aware they have all been vaccinated. We couldn't have coped without them and would recommend them to any family. Thank you!

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Review from Linda L (Daughter of Client) published on 4 August 2021 Submitted via Website
Overall Experience

Carers are friendly and have the best interests of their clients at heart. Managers are quick to respond to queries, offering flexibility in appointments times when needed. We find the nurse buddy an excellent application in keeping up-to-date with our loved ones care. We thank Ethos for the support they have given our family.

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Review from J L (Daughter of Client) published on 26 October 2020 Submitted via Postal Card
Overall Experience

We engaged the services of Ethos carers in December 2019 after mum had returned home from hospital. From the very first visit to meet my until now the management and carers have shown professionalism, understanding, amazing kindness and quality care often going far and beyond what we expected. In mums words, everyone is "helpful, kind and understanding". They work with and for us all mum and family.

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Review from Sheila E (Daughter of Client) published on 9 October 2020 Submitted via Postal Card
Overall Experience

I cannot recommend more highly the care, friendship, and support given to myself, my family, and especially my mother. She is 95 and loves the happy carers who treat her so kindly and with dignity.

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Review from Andrew M (Friend of Client) published on 20 April 2020 Submitted via Website
Overall Experience

I used Ethos Care to look after an elderly friend of mine. My friend had to have a bed and commode installed in her front room downstairs as she was unable to go upstairs. The staff visited three times a day to help with washing, dressing, going to the toilet, preparing meals and various other chores. They fulfilled their tasks with diligence and reliability. A daily timetable was drawn up at the outset which was adhered to throughout but able to be modified if necessary. An email link called a 'Family Portal' meant I could see what was happening after every visit by a carer. I found this to be most useful. In conclusion, I would like to say 'thank you' to the staff who looked after my friend. They were very conscientious but also had patience when necessary.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 June 2023
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Ethos Care Services.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Ethos Care Services

How many Carers does Ethos Care Services employ?

Ethos Care Services employs 8 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Ethos Care Services to verify any information. View our terms and conditions. Ethos Care Services has an Enhanced Service - more info.