Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Sova Healthcare Leicester Ltd

stars
stars 26 April 2024
I don't know how I would be able to cope without the wonderful team of carers. My husband has vascular dementia. He has had numerous amount of strokes and has been sent home to die. The team are always here for me. I promised my husband he would be at home to the end. I would recommend this team to
anyone. I have a regular team which is what is needed. They will give me a hug when I am low after no sleep.
Review from Marilynne H (Wife of Client/Service User)
stars
stars 22 April 2024
Staff are very professional. Staff are caring. They go out of their way to ensure the client is looked after. Staff are always smiling. Staff work well with other medical teams. Staff encourage and engage with client.
Review from U P (Son of Client/Service User)
stars
stars 05 September 2017
The staff at Sova Healthcare are very helpful and support me greatly. I look forward to seeing them on a daily basis. The staff have helped me become more independent again, which has led me to go outside and working in my garden. Thank you for all your support.
Review from Steven G (Client / Service User)
stars
stars 16 March 2016
The management and carers are very friendly and make you feel part of there family. They carry out all their tasks and sit and have a chat with me when all tasks have been completed. I look forward to seeing my carers every day.
Review from Joan B (Friend of Client/Service User)