What Type of Services does Sova Healthcare Leicester Ltd offer?

Sova Healthcare Leicester Ltd offers Home Care.

How many Carers does Sova Healthcare Leicester Ltd employ?

Sova Healthcare Leicester Ltd employs 30 carers.

Sova Healthcare Leicester Ltd, Leicester Business Centre, 111 Ross Walk, Leicester, Leicestershire LE4 5HH

Sova Healthcare Leicester Ltd

Leicester Business Centre, 111 Ross Walk, Leicester LE4 5HH

8.5 4 Reviews

Care Provided

Types of Home Care

Visiting Care
Live-in Care
24 Hour Care

Contract Durations

Ongoing / Long Term
Respite / Short Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)
Children (0-18)

Personal Care Services

Medication Assistance (Oral)
Companionship

Other Care Provided

Dementia
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Hospital Discharge

Review from Marilynne H (Wife of Client) published on 26 April 2024 Submitted via Postal Card • Report

Overall Experience

I don't know how I would be able to cope without the wonderful team of carers. My husband has vascular dementia. He has had numerous amount of strokes and has been sent home to die. The team are always here for me. I promised my husband he would be at home to the end. I would recommend this team to

anyone. I have a regular team which is what is needed. They will give me a hug when I am low after no sleep.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from U P (Son of Client) published on 22 April 2024 Submitted via Postal Card • Report

Overall Experience

Staff are very professional. Staff are caring. They go out of their way to ensure the client is looked after. Staff are always smiling. Staff work well with other medical teams. Staff encourage and engage with client.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Steven G (Client) published on 5 September 2017 Submitted via Website • Report

Overall Experience

The staff at Sova Healthcare are very helpful and support me greatly. I look forward to seeing them on a daily basis. The staff have helped me become more independent again, which has led me to go outside and working in my garden. Thank you for all your support.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Review from Joan B (Friend of Client) published on 16 March 2016 Submitted via Website • Report

Overall Experience

The management and carers are very friendly and make you feel part of there family. They carry out all their tasks and sit and have a chat with me when all tasks have been completed. I look forward to seeing my carers every day.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Sova Healthcare Leicester Ltd Reviews (4)

8.5

Sova Healthcare Leicester Ltd has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time Sova Healthcare Leicester Ltd has 4 reviews.

Order by:

Total of 4, showing 1-4

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Sova Healthcare Leicester Ltd is based on a) the Average Rating and b) the number of positive Reviews.

The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Sova Healthcare Leicester Ltd is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5
5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Sova Healthcare Leicester Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.