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Sova Healthcare Ltd Locations (3)

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3 Home Care Providers owned by Sova Healthcare Ltd
Sova Healthcare Harrogate

20 Bower Road, Ground Floor Office, Harrogate HG1 5BW 

9.5 21 reviews
"Sova Healthcare Harrogate has looked after my dad for the past 2 years. They have been wonderful, Ddad is always treated with dignity and…"   Read all 21 reviews

Sova Healthcare Harrogate provides private home care and specialist care services. They cover Harrogate, Knaresborough and the old English town of Ripon. The friendly, skilled and experienced team has the ability to care for people with a wide range… Read more about Sova Healthcare Harrogate

  • Care Provided
  • Visiting Care
  • Dementia
  • Visiting Care from £24 / hour
Sova Healthcare Leicester Ltd

Leicester Business Centre, 111 Ross Walk, Leicester LE4 5HH 

8.5 4 reviews
  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Sova Healthcare Bradford Ltd

18 East Parade, Little Germany, Bradford BD1 5EE 

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Other Home Care Groups you may be interested in:
Alcedo Care St Helens, St Helens
Alcedo Care
AAA Healthcare Agency - Blackburn, Blackburn
AAA Healthcare Agency Ltd

Sova Healthcare Ltd Reviews (25)

Reviews posted for members of Sova Healthcare Ltd

Overall Experience
  • 18
  • 1
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  • 1
Date Published
  • 25
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  • 8
  • 17
Reviewer Connection to Sova Healthcare Ltd
  • 6
  • 5
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  • 1
  • 1
  • 1
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Review of

Sova Healthcare Harrogate

from D R (Daughter of Client) published on 9 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sova Healthcare Harrogate has looked after my dad for the past 2 years. They have been wonderful, Ddad is always treated with dignity and respect. He has mainly had the same carers so he could get to know them and they know his preferences. They have adopted the care as dad's condition has deteriorated.
I cannot recommend Sova enough.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Sova Healthcare Harrogate

from Martyn B (Husband of Client) published on 27 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife and I have always found the two carers who visit us very kind caring and professional. We have built up a positive relationship with them and they feel like part of the family. They look after my wife under difficult circumstances as we are waiting to have the bathroom renovated and adapted
to meet my wife’s needs. Many thanks.
Reply from Fozia Tabasum, Director at Sova Healthcare Harrogate

Thank you very much for your positive feedback. Our aim is to ensure both of you are supported with the utmost respect and dignity. I will ensure your kind words are filtered back to the care staff who visit.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Sova Healthcare Harrogate

from M P (Nephew of Client) published on 27 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Uncle has received care from Sova for over 2 years now and I have to say that the care is gold standard. From the office-based staff, when things need to be organised or changed, to the amazing carers that come every day; nothing is too much trouble for them. They've even sourced a television for
him when his broke.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Sova Healthcare Harrogate

from Annie P (Sister of Client) published on 23 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care staff are punctual, diligent and have a great rapport with my brother. Good communication between staff and me after every night shift. Excellent timely response from management when I need to have extra carer input for me to have a break.
Reply from Fozia Tabasum, Director at Sova Healthcare Harrogate

Thank you very much for the excellent feedback, as a caring organisation we pride ourselves in going above and beyond to ensure the people we support are cared for and are able to rely on the SOVA team. Thank you.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Sova Healthcare Harrogate

from Sharon T (Friend of Client) published on 23 May 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Over all everyone is lovely.
My friend has had concerns regarding her tablets. Some times they have been dropped and on one occasion been forgotten.
I think sometimes things are done i.e throwing things away that she doesn’t want throwing. I appreciate this may be for her benefit but a different approach
maybe more beneficial. I think the issue is with a clash of personality with one member of staff. She needs to feel she has control of her decisions even if they are insignificant to the staff.
Reply from Fozia Tabasum, Director at Sova Healthcare Harrogate

Thank you very much for your feedback, we try our very best to ensure the quality of care is maintained and relationships are continued in a caring manner. It is very difficult at times when health conditions deteriorate however we at SOVA will go above and beyond to help the people we support. Thank you.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Sova Healthcare Leicester Ltd

from Marilynne H (Wife of Client) published on 26 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I don't know how I would be able to cope without the wonderful team of carers. My husband has vascular dementia. He has had numerous amount of strokes and has been sent home to die. The team are always here for me. I promised my husband he would be at home to the end. I would recommend this team to
anyone. I have a regular team which is what is needed. They will give me a hug when I am low after no sleep.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Sova Healthcare Leicester Ltd

from U P (Son of Client) published on 22 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very professional. Staff are caring. They go out of their way to ensure the client is looked after. Staff are always smiling. Staff work well with other medical teams. Staff encourage and engage with client.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Sova Healthcare Harrogate

from Pamela H (Client) published on 19 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent, friendly, efficient and helpful staff. They looked after me very well and nothing was too much trouble.
Reply from Fozia Tabasum, Director at Sova Healthcare Harrogate

Thank you very much for the feedback. The care team and management are dedicated to building a quality-based service and value your positive review, and it is a delight to continue to care for you. Regards, Director.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Sova Healthcare Harrogate

from S B (Daughter of Client) published on 23 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you to the entire team looking after Mum. You have transformed my mum's life for the better and have given me nothing but assurance since we moved to you. Kind and caring staff who go above and beyond for Mum. The manager has been amazing with going through the finer details, ensuring I have access
to the app, so I can check if Mum is ok.
Reply from Fozia Tabasum, Director at Sova Healthcare Harrogate

Thank you for your positive feedback; the care team will be pleased with the feedback, and we endeavour to continue providing high-level service.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Sova Healthcare Harrogate

from J F (Daughter of Client) published on 28 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been using Sova Healthcare Harrogate since June 2022. The carers are a lovely, friendly, supportive and understanding team who come in to look after Mum, but also check Dad is doing ok too. They provide personal care for Mum and also do various jobs around the home when needed. Each visit ends
with a cup of tea from my parents and a quick chat to check all is well. I would recommend them.
Reply from Fozia Tabasum, Director at Sova Healthcare Harrogate

Thank you very much for the feedback. The care team and management are dedicated to building a quality-based service and value your positive review.
Regards.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Sova Healthcare Harrogate

from Margaret M (Daughter of Client) published on 20 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been supported over the last 18 months by a lovely team. Her mental and personal care has been kept on track by the compassion and support she has received. The friendly carers find time, whilst dealing with her personal care to chat, and even a little sing song with her is much appreciated
by Mum.
Reply from Fozia Tabasum, Director at Sova Healthcare Harrogate

Thank you, Margaret, for your review. The team at Sova Healthcare are delighted to know that your mum has received 5-star service from each care staff. Thank you again from the entire staff team and management. Regards.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Sova Healthcare Harrogate

from William H (Client) published on 10 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very satisfied.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Sova Healthcare Harrogate

from Hilary J (Wife of Client) published on 4 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is very happy to have two male carers. They are professional and caring. I appreciate them following my own surgery.
Reply from Fozia Tabasum, Director at Sova Healthcare Harrogate

Thank you for your positive feedback, and we endeavour to continue providing high-level service.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Sova Healthcare Harrogate

from P L (Client) assisted by family/friend published on 25 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care I receive is extremely supportive and help me with daily life. I would not be able to get to appointments without their help. The team really go the extra mile to find additional time for my appointments. The continuity of care for my outings is appreciated.
Reply from Fozia Tabasum, Director at Sova Healthcare Harrogate

Thank you for your positive feedback. The care staff really enjoy working with you. Look forward to the continued care.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Sova Healthcare Harrogate

from Susan F (Cousin of Client) published on 14 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sova care has been looking after members of my family for 9-months now. I can not recommend them highly enough. They looked after my relation all through his illness, and he got his wish to pass away at home with dignity and respect. Living over two hundred miles away and not being able to get up, all
the time due to Covid, knowing the Sove care team were looking after him and his wife, took a lot of the stress out of it for myself and the rest of the family. After he died, the team have carried on looking after his wife; the carers are just that, caring, reliable and helpful in every way, nothing is to much trouble. My cousin looks forward to seeing them every day.
Reply from Fozia Tabasum, Director at Sova Healthcare Harrogate

Thank you Susan for your review of our service and most importantly about the care we have delivered. We endeavor to continue a high level of service for your loved one. Best wishes Fozia

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Sova Healthcare Harrogate

from Anthony H (Client) published on 2 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been supported by Sova Healthcare since 2019. The staff are caring and go above and beyond. I enjoy my chats with them; the staff help with everything I need. The manager is caring and has helped with getting me sorted in my flat. The carers are kind and generous. I look forward to seeing them
and being able to live at home with their support. I highly recommend them.
Reply from Fozia Tabasum, Director at Sova Healthcare Harrogate

Thank you very much for your kind words. It has been a pleasure looking after you for the past few years. We look forward to continuing with the quality service we provide.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Sova Healthcare Harrogate

from D P (Client) published on 2 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good service.
Reply from Fozia Tabasum, Director at Sova Healthcare Harrogate

Thank you, Doris, for your positive feedback; we will endeavour to continue to provide excellent care.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Sova Healthcare Harrogate

from J C (Client) published on 2 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've been using Sova Healthcare Harrogate for about a year three times daily. I've had a number of carers over that time. All have provided a service that has left me comfortable. I have no complaints whatsoever.
Reply from Fozia Tabasum, Director at Sova Healthcare Harrogate

Thank you very much for your positive feedback. We endeavour to continue to provide excellent care in the future too.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Sova Healthcare Harrogate

from M H (Wife of Client) published on 20 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with the care provided by Sova Healthcare Harrogate. Caring, efficient, cheerful and supportive.
Reply from Fozia Tabasum, Director at Sova Healthcare Harrogate

Thank you for your review on our excellent care and support.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Sova Healthcare Harrogate

from Julie S (Daughter of Client) published on 2 August 2021 Submitted via Website • Report
Overall Experience 1.0 out of 5
I have to say I definitely would not recommend and have had to report a few issues to CQC.
Sova Healthcare will not be going back to care for my father.
Reply from Fozia Tabasum, Director at Sova Healthcare Harrogate

I was saddened to read your recent review, which totally contradicts your continuous feedback over the past few years caring for your father.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Awards / Recognitions (0)

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Frequently Asked Questions about Sova Healthcare Ltd

Costs for home care providers owned by Sova Healthcare Ltd

Average costs for home care provided by Sova Healthcare Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Sova Healthcare Ltd, based on 1 out of their 3 locations.
Type of Care Provided Average Weekly Cost
Visiting Care (hourly) £24
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.

How many Agencies does Sova Healthcare Ltd own?

Sova Healthcare Ltd own 3 Agencies.

Which Sova Healthcare Ltd Agencies have the highest review score?

Sova Healthcare Harrogate, Sova Healthcare Leicester Ltd & Sova Healthcare Bradford Ltd have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Sova Healthcare Ltd to verify any information. View our terms and conditions. Sova Healthcare Ltd has a Basic Service – more info.