Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Overall Experience:  stars

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Latest Reviews for New Hope Care (Leicester)

stars
stars 28 January 2016
Thought I would do a review to let anyone know who is thinking of using company for elderly relative that my mother received excellent care from all carers that dealt with her. I tried my best to look after mum myself but when it became difficult with lifting and turning I knew I needed
professional help. All the ladies that helped with mum were really lovely and made her last few months more comfortable than I ever could have done, so gentle with personal care and had lovely chats with mum when she was able. At the end we had increased visits to four times a day to try and get mum to eat and drink. It is worth every penny to see your loved ones comfortable clean and cared for. Thank you again to all girls and the girls on the phone xxxx Have sent a card in post to Wigston Leicester but please pass on this review. Kind regards and love from all the family.
Review from Sue M (Daughter of Client/Service User)