Submit a Review for Nurseplus Care at home Kent
Beechwood House, Gordon Road, Whitfield, Dover, CT16 3PN
View Full Details of Nurseplus Care at home KentLatest Reviews for Nurseplus Care at home Kent
30 May 2025
You are all very caring and understanding with my condition. My carer and I have a lovely time and she is helping me with confidence especially on my wobbly days. It is great to know you all. Thank you X
30 May 2025
I have been very pleased with the care provided by Nurseplus over the months which they have been coming to me. I have found their staff to be kind, helpful and reliable in ensuring that my needs are met in a safe manner. It is very reassuring to know that I will be seeing a friendly face each day that they are here and that their management team are on the end of the phone should I need them.
30 May 2025
We have been using homecare for nearly a year now and they have given us a wonderful service from home care to restspit, can't fault the service in any way .all the carers have given us fantastic support and very caring service .thank you all
11 March 2025
Nurseplus Care, have been looking after mum for some time now. She is very happy with the care that she gets from all the staff. Her needs are met, and if anything needs to be changed, Nurseplus are there at the end of the phone. This also supports mum and myself (the daughter).
11 March 2025
100 percent perfect.
04 July 2024
Very pleased with service, great staff who are very caring and looking after my stepfather extremely well. Always pleasant and covering all his needs. I would highly recommend this company.
04 July 2024
All the carers I have are very professional, and do all the things that I require doing.
20 May 2024
Nurseplus Care at home has provided care for my mum who has many complex needs including dementia. The carers provided are always kind and caring and interested in making it a pleasurable experience for Mum. At the end of March, my mum had a fall and we were ambulanced to the hospital close to midnight. We spent the night in A&E but in the morning we were still waiting for a bed and I had a conference to go to in London which I could not miss. Our regular carer, who I had booked to care for Mum whilst I went to the conference was kind enough to come to the hospital and sit with Mum until she was allocated a bed at the end of the day. The information she gave to the doctors about Mum was invaluable and she ensured Mum was cared for and comfortable. I was able to attend my conference knowing Mum was going to be alright thanks to this carer going above and beyond her duties. I would not hesitate to recommend Nurseplus - they are highly professional and always put Mum first.
14 May 2024
We have been using Nurseplus for the last 18 months and are delighted with the service that they provide. The admin, billing and organisation are excellent and everything runs really smoothly. When we need to make last-minute changes they always work hard to accommodate our needs and they try and flexibly work around us. The quality of the carers has been mostly superb, and when we had an issue with one carer then it was dealt with swiftly. We are continuing to use Nurseplus and would strongly recommend them.
13 May 2024
I am pleased with how my care has been given, even at times the staff have been short. It has not been easy for the person who does the rotas, especially when I am someone who only has female carers. My needs are always met. Glad to see they always wear personal protective equipment.
13 May 2024
Carers Mum gets are very caring, they always treat her with respect, they reassure her at all times. She is forgetful due to her dementia and comes across angry at times. They say they understand and that they know it is the dementia and not her. She has started having falls. The carer makes sure she is safe when they leave her call and everything is at hand. Thank you all at Nurseplus for the support and for really caring.
08 May 2024
I have been cared for by Nurseplus since September 2022. All the carers have been very kind and empathetic.
22 April 2024
Nurseplus Care at Home provided care for my dad, the company took over from the care providers who were assigned to my dad but gave him very poor quality of care. We only had Nurseplus for a short period as my dad's condition worsened and he had to be taken to a hospice. But the care we received from Nurseplus was amazing, the carers were all friendly and knowledgeable, who went above and beyond to do all they could to aid and make him comfortable. Management was professional and efficient in making sure he got the best care.
22 April 2024
Excellent worker, very polite and reliable.
11 April 2024
All went beyond and helped in any way they could. Always happy and polite, very good company.
11 April 2024
I was happy to attend the easter coffee morning.
11 April 2024
Always very polite. A pleasure to see them.
11 April 2024
The carers are all really helpful. I would not be able to stay in my home without their help and support. It would be good if the timing could be a little better for my insulin. Thank you all.
11 April 2024
Excellent, very good and kind people.
10 April 2024
Generally, staff are good, but they can be late. I am not always informed if someone isn't coming or has been changed for another staff member. The staff do what time allows and to the best of their ability, but pressure of time means that tasks aren't always done to the level I would hope. The girls are nice and clearly work hard.
Latest Reviews for Nurseplus Care at home Kent
30 May 2025
You are all very caring and understanding with my condition. My carer and I have a lovely time and she is helping me with confidence especially on my wobbly days. It is great to know you all. Thank you X
30 May 2025
I have been very pleased with the care provided by Nurseplus over the months which they have been coming to me. I have found their staff to be kind, helpful and reliable in ensuring that my needs are met in a safe manner. It is very reassuring to know that I will be seeing a friendly face each day that they are here and that their management team are on the end of the phone should I need them.
30 May 2025
We have been using homecare for nearly a year now and they have given us a wonderful service from home care to restspit, can't fault the service in any way .all the carers have given us fantastic support and very caring service .thank you all
11 March 2025
Nurseplus Care, have been looking after mum for some time now. She is very happy with the care that she gets from all the staff. Her needs are met, and if anything needs to be changed, Nurseplus are there at the end of the phone. This also supports mum and myself (the daughter).
11 March 2025
100 percent perfect.
04 July 2024
Very pleased with service, great staff who are very caring and looking after my stepfather extremely well. Always pleasant and covering all his needs. I would highly recommend this company.
04 July 2024
All the carers I have are very professional, and do all the things that I require doing.
20 May 2024
Nurseplus Care at home has provided care for my mum who has many complex needs including dementia. The carers provided are always kind and caring and interested in making it a pleasurable experience for Mum. At the end of March, my mum had a fall and we were ambulanced to the hospital close to midnight. We spent the night in A&E but in the morning we were still waiting for a bed and I had a conference to go to in London which I could not miss. Our regular carer, who I had booked to care for Mum whilst I went to the conference was kind enough to come to the hospital and sit with Mum until she was allocated a bed at the end of the day. The information she gave to the doctors about Mum was invaluable and she ensured Mum was cared for and comfortable. I was able to attend my conference knowing Mum was going to be alright thanks to this carer going above and beyond her duties. I would not hesitate to recommend Nurseplus - they are highly professional and always put Mum first.
14 May 2024
We have been using Nurseplus for the last 18 months and are delighted with the service that they provide. The admin, billing and organisation are excellent and everything runs really smoothly. When we need to make last-minute changes they always work hard to accommodate our needs and they try and flexibly work around us. The quality of the carers has been mostly superb, and when we had an issue with one carer then it was dealt with swiftly. We are continuing to use Nurseplus and would strongly recommend them.
13 May 2024
I am pleased with how my care has been given, even at times the staff have been short. It has not been easy for the person who does the rotas, especially when I am someone who only has female carers. My needs are always met. Glad to see they always wear personal protective equipment.
13 May 2024
Carers Mum gets are very caring, they always treat her with respect, they reassure her at all times. She is forgetful due to her dementia and comes across angry at times. They say they understand and that they know it is the dementia and not her. She has started having falls. The carer makes sure she is safe when they leave her call and everything is at hand. Thank you all at Nurseplus for the support and for really caring.
08 May 2024
I have been cared for by Nurseplus since September 2022. All the carers have been very kind and empathetic.
22 April 2024
Nurseplus Care at Home provided care for my dad, the company took over from the care providers who were assigned to my dad but gave him very poor quality of care. We only had Nurseplus for a short period as my dad's condition worsened and he had to be taken to a hospice. But the care we received from Nurseplus was amazing, the carers were all friendly and knowledgeable, who went above and beyond to do all they could to aid and make him comfortable. Management was professional and efficient in making sure he got the best care.
22 April 2024
Excellent worker, very polite and reliable.
11 April 2024
All went beyond and helped in any way they could. Always happy and polite, very good company.
11 April 2024
I was happy to attend the easter coffee morning.
11 April 2024
Always very polite. A pleasure to see them.
11 April 2024
The carers are all really helpful. I would not be able to stay in my home without their help and support. It would be good if the timing could be a little better for my insulin. Thank you all.
11 April 2024
Excellent, very good and kind people.
10 April 2024
Generally, staff are good, but they can be late. I am not always informed if someone isn't coming or has been changed for another staff member. The staff do what time allows and to the best of their ability, but pressure of time means that tasks aren't always done to the level I would hope. The girls are nice and clearly work hard.