Submit a Review for Home Instead (Salford)
457 Chorley Road, Swinton, Manchester, M27 9LQ
View full details of Home Instead (Salford)Latest Reviews for Home Instead (Salford)
28 January 2026
I have really benefited from reading each day how Dorothy has taken to the carers
The regular visits and paper shop trips have been helpful and the staff do kind
I met Joanne personally when I visited Dorothy and like the rest she was gentle and kind
I hope Dorothy can continue care in the home
Her memory and anxiety is poor though so it has to be managed well
20 January 2026
Overall the management, staff and care/support team have been very helpful from start to finish and it has given me peace of mind that my brother is being cared for with respect and professionalism. I would most definitely recommend this home care provider to others who are seeking homecare help for
their loved ones.
16 December 2025
We found ourselves in need of short notice care for my father. Jem and the team were up and running and looking after him within 3 days of us giving them the go ahead and he now has a daily visit along with shopping and social activities.
The care and service has been excellent in the three weeks
since then and myself and my father are extremely happy with Home Instead and all the carers.
02 December 2025
The ladies that look after dad are so lovely. They treat him like a king. He feels very well looked after and I feel very comfortable having them there. I'm confident to leave his medication with them to organise each day and it's a huge weight off my mind having them around.
25 November 2025
Home Instead Salford supported my Grandma after she came out of hospital following a serious fall down the stairs. She had been in hospital for a long time and had undergone surgery for several broken bones. Grandma had always been extremely independent. She loved going out for walks, doing her own
shopping and meeting friends for lunch, and she was very involved in the community. Losing that independence was very difficult for her, both physically and emotionally.
Home Instead began visiting her daily, helping with everyday tasks such as making breakfast and keeping the house tidy. Over time, she built a genuine bond with her Care Professional. With their support, she slowly began to regain her confidence. She started going out on short walks with a walker, and even returned to doing her own shopping in the supermarket, something that meant so much to her. These moments were incredibly special for our family after everything she had been through.
24 November 2025
I have found Home Instead to be a professional company offering a first class service. They listen to the needs of my mother and go that extra mile to ensure they are met leaving her and the family with peace of mind.
14 November 2025
Home Instead have provided a professional and very personable service for nearly two years. We cannot fault them on their reliability and the support the care workers provide. They have been invaluable in supporting and giving us guidance. I fully recommend them.
19 August 2025
Thank you so much for caring for my Mum. The two ladies were marvellous - caring and efficient and trustworthy. The difference between the Home Instead carers and the NHS carers is unbelievable - Home Instead carers are so much better. They enabled me to have peace of mind.
11 April 2025
My dad has recently started using Home Instead and he and the family are so pleased with the service and the care providers. From making initial enquiries to care providers being put in place, every step of the process was delivered in such a friendly yet professional way. The co-ordinator put a
great deal of time and effort into getting to know my dad, his interests and his background to provide well-matched car providers.
From an admin perspective, the onboarding and billing process was clearly communicated.
My dad is already getting so much out of his twice weekly visits and it gives me and my brother so much peace of mind. You can't put a price on that!
07 April 2025
I was having major surgery and needed someone reliable to care of my mum and dad whilst I was in hospital and for the recovery period. I am my parents main carer and as such I needed to be sure that they were in good hands. I had seen home instead advertised on TV. I called in to see them and I was
not disappointed with the process from the start. Care has been phenomenal and the carers are really nice. The piece of mind knowing my parents are safe, happy and well taken care of has aided my recovery. Thank you to all involved. As this was short term care only I would have no hesitation of using them again should the need arise. I would also recommend them to my friends too.
07 March 2025
The overall experience is extremely good. Ive been very much made at home - part of a good team + always with dignity.
The staff are always ready to help. I've found it to be just what I needed + I definitely think it's value for money.
07 March 2025
We have been using Home Instead for over a year now. The ladies who visit Mum show exceptional kindness, patience, and professionalism. They not only provided excellent care but also formed a genuine bond with Mum, making her feel valued, comfortable, and safe.
Knowing Mum was in such capable and
caring hands gave us peace of mind whilst we were away. I cannot recommend Home Instead highly enough.
13 February 2025
Care professionals are attentive, friendly, caring, efficient and cheerful. We enjoy cooking together! Staff in the office deal promptly with any problems and keep us well informed. Good communication with my daughter by text and email and with my by phone.
05 December 2024
Our journey started with Home Instead because of the poor service my parents had experienced from other providers.
From the first contact, I had the impression of professional, efficient staff with a warm, caring attitude.
They very quickly picked up on my parents' needs and how to support our
family in enabling Mum and Dad to stay in their own home.
We had provided care as a family for nearly 10 years but Mum and Dad's needs were now at a level where we needed that extra support.
All the staff from office to care providers simply go above and beyond every day. It's very clear this is not just a job for them, they truly care about the people they are involved with.
The staff quickly blended into the family unit and we became a very strong team. There was support from them for all of us, not just Mum and Dad.
I honestly cannot praise everyone enough for the many things they do.
They are very special people making difficult situations workable. We were so lucky to find them.
28 May 2024
The service is used to prevent me from falling while in the shower and being dressed. I'm limited in my movements due to arthritis. I had had a recent fall culminating in me having 4 broken ribs and a head wound. This necessitated a stay in the hospital. These issues have now been addressed.
15 May 2024
I love that Mum has the same carers and that she is able to build up a relationship with them. The relationship Mum has with them has helped her feel comfortable about asking for help or agreeing to help which without this friendship, she would not accept.
Both myself and brother are able to have
a proper visit with Mum which wouldn't be possible without Home Instead doing the day-to-day stuff which would have fallen to us. Since Home Instead started, Mum's health and mental health have improved due to the extra interaction.
15 May 2024
The service is excellent. The carers are pleasant, respectful and always caring. I have no complaints at all about the service they offer. In emergencies, the office staff do their very best to help and are always a pleasure to deal with.
27 February 2024
Home Instead have been caring for my parents for over four years. I cannot praise all the team highly enough. They go above and beyond anything that is expected. I would love to name individuals, but that would include every single member of staff in the office, as well as the wonderful ladies who
do the day-to-day care. When we have needed emergency visits, they have never let us down. They treat my parents with respect, maintaining their dignity with loving care. I can not adequately describe our gratitude for the care Home Instead provides.
Thank you.
20 February 2024
Can highly recommend Home Instead, total peace of mind and they do a wonderful job. The carers are lovely and friendly and as a company, they are very thorough and do regular reviews and checks to ensure that everyone is happy and all going to plan.
14 September 2023
My mum has been using Home Instead (Salford) since the start of the year and they have been fantastic. She loves the ladies that come to see her, and they have become real friends; the service from the office is fantastic and they are always happy to accommodate changes as needed. We are very
grateful to Home Instead and couldn't recommend them highly enough - thank you!
Latest Reviews for Home Instead (Salford)
28 January 2026
I have really benefited from reading each day how Dorothy has taken to the carers
The regular visits and paper shop trips have been helpful and the staff do kind
I met Joanne personally when I visited Dorothy and like the rest she was gentle and kind
I hope Dorothy can continue care in the home
Her memory and anxiety is poor though so it has to be managed well
20 January 2026
Overall the management, staff and care/support team have been very helpful from start to finish and it has given me peace of mind that my brother is being cared for with respect and professionalism. I would most definitely recommend this home care provider to others who are seeking homecare help for
their loved ones.
16 December 2025
We found ourselves in need of short notice care for my father. Jem and the team were up and running and looking after him within 3 days of us giving them the go ahead and he now has a daily visit along with shopping and social activities.
The care and service has been excellent in the three weeks
since then and myself and my father are extremely happy with Home Instead and all the carers.
02 December 2025
The ladies that look after dad are so lovely. They treat him like a king. He feels very well looked after and I feel very comfortable having them there. I'm confident to leave his medication with them to organise each day and it's a huge weight off my mind having them around.
25 November 2025
Home Instead Salford supported my Grandma after she came out of hospital following a serious fall down the stairs. She had been in hospital for a long time and had undergone surgery for several broken bones. Grandma had always been extremely independent. She loved going out for walks, doing her own
shopping and meeting friends for lunch, and she was very involved in the community. Losing that independence was very difficult for her, both physically and emotionally.
Home Instead began visiting her daily, helping with everyday tasks such as making breakfast and keeping the house tidy. Over time, she built a genuine bond with her Care Professional. With their support, she slowly began to regain her confidence. She started going out on short walks with a walker, and even returned to doing her own shopping in the supermarket, something that meant so much to her. These moments were incredibly special for our family after everything she had been through.
24 November 2025
I have found Home Instead to be a professional company offering a first class service. They listen to the needs of my mother and go that extra mile to ensure they are met leaving her and the family with peace of mind.
14 November 2025
Home Instead have provided a professional and very personable service for nearly two years. We cannot fault them on their reliability and the support the care workers provide. They have been invaluable in supporting and giving us guidance. I fully recommend them.
19 August 2025
Thank you so much for caring for my Mum. The two ladies were marvellous - caring and efficient and trustworthy. The difference between the Home Instead carers and the NHS carers is unbelievable - Home Instead carers are so much better. They enabled me to have peace of mind.
11 April 2025
My dad has recently started using Home Instead and he and the family are so pleased with the service and the care providers. From making initial enquiries to care providers being put in place, every step of the process was delivered in such a friendly yet professional way. The co-ordinator put a
great deal of time and effort into getting to know my dad, his interests and his background to provide well-matched car providers.
From an admin perspective, the onboarding and billing process was clearly communicated.
My dad is already getting so much out of his twice weekly visits and it gives me and my brother so much peace of mind. You can't put a price on that!
07 April 2025
I was having major surgery and needed someone reliable to care of my mum and dad whilst I was in hospital and for the recovery period. I am my parents main carer and as such I needed to be sure that they were in good hands. I had seen home instead advertised on TV. I called in to see them and I was
not disappointed with the process from the start. Care has been phenomenal and the carers are really nice. The piece of mind knowing my parents are safe, happy and well taken care of has aided my recovery. Thank you to all involved. As this was short term care only I would have no hesitation of using them again should the need arise. I would also recommend them to my friends too.
07 March 2025
The overall experience is extremely good. Ive been very much made at home - part of a good team + always with dignity.
The staff are always ready to help. I've found it to be just what I needed + I definitely think it's value for money.
07 March 2025
We have been using Home Instead for over a year now. The ladies who visit Mum show exceptional kindness, patience, and professionalism. They not only provided excellent care but also formed a genuine bond with Mum, making her feel valued, comfortable, and safe.
Knowing Mum was in such capable and
caring hands gave us peace of mind whilst we were away. I cannot recommend Home Instead highly enough.
13 February 2025
Care professionals are attentive, friendly, caring, efficient and cheerful. We enjoy cooking together! Staff in the office deal promptly with any problems and keep us well informed. Good communication with my daughter by text and email and with my by phone.
05 December 2024
Our journey started with Home Instead because of the poor service my parents had experienced from other providers.
From the first contact, I had the impression of professional, efficient staff with a warm, caring attitude.
They very quickly picked up on my parents' needs and how to support our
family in enabling Mum and Dad to stay in their own home.
We had provided care as a family for nearly 10 years but Mum and Dad's needs were now at a level where we needed that extra support.
All the staff from office to care providers simply go above and beyond every day. It's very clear this is not just a job for them, they truly care about the people they are involved with.
The staff quickly blended into the family unit and we became a very strong team. There was support from them for all of us, not just Mum and Dad.
I honestly cannot praise everyone enough for the many things they do.
They are very special people making difficult situations workable. We were so lucky to find them.
28 May 2024
The service is used to prevent me from falling while in the shower and being dressed. I'm limited in my movements due to arthritis. I had had a recent fall culminating in me having 4 broken ribs and a head wound. This necessitated a stay in the hospital. These issues have now been addressed.
15 May 2024
I love that Mum has the same carers and that she is able to build up a relationship with them. The relationship Mum has with them has helped her feel comfortable about asking for help or agreeing to help which without this friendship, she would not accept.
Both myself and brother are able to have
a proper visit with Mum which wouldn't be possible without Home Instead doing the day-to-day stuff which would have fallen to us. Since Home Instead started, Mum's health and mental health have improved due to the extra interaction.
15 May 2024
The service is excellent. The carers are pleasant, respectful and always caring. I have no complaints at all about the service they offer. In emergencies, the office staff do their very best to help and are always a pleasure to deal with.
27 February 2024
Home Instead have been caring for my parents for over four years. I cannot praise all the team highly enough. They go above and beyond anything that is expected. I would love to name individuals, but that would include every single member of staff in the office, as well as the wonderful ladies who
do the day-to-day care. When we have needed emergency visits, they have never let us down. They treat my parents with respect, maintaining their dignity with loving care. I can not adequately describe our gratitude for the care Home Instead provides.
Thank you.
20 February 2024
Can highly recommend Home Instead, total peace of mind and they do a wonderful job. The carers are lovely and friendly and as a company, they are very thorough and do regular reviews and checks to ensure that everyone is happy and all going to plan.
14 September 2023
My mum has been using Home Instead (Salford) since the start of the year and they have been fantastic. She loves the ladies that come to see her, and they have become real friends; the service from the office is fantastic and they are always happy to accommodate changes as needed. We are very
grateful to Home Instead and couldn't recommend them highly enough - thank you!