Submit a Review for Caring Lane Ltd
Office 2, Crown Industrial Estate, 71-73 Nathan Way, London, SE28 0BQ
View Full Details of Caring Lane LtdLatest Reviews for Caring Lane Ltd
18 August 2025
Caring Lane are very flexible & approachable. The carer is very flexible and caring.
07 August 2025
Excellent care consistently; new recruits are added seamlessly which suggest a good training programme and good mentoring. The staff are always friendly and polite yet professional.
28 July 2025
We have been using Caring Lane for over 5 years. My mums care needs have severely increased due to her progressive neurological condition and the Caring Lane team have always accommodated our needs with utmost care and attention. The management have made sure all carers were well trained to support mums needs for eg Catheter and use of all medical equipment like electric hoists. All carers are so lovely and warm and attentive to her care needs, the carers treat mum like their own mum which makes the family so happy and gives mums so much independence to be in her own home and have a degree of control over her life. Thank you Caring Lane - you have given our family a way to take care of our mum with dignity and love.
11 April 2025
I employed Caring lane to look after my elderly neighbour who suffers with dementia. I found all the carers very kind and genuinely caring even when her behaviour could be quite challenging. I especially appreciated the continuity of care for the twice daily visits, which I find is really important for someone with dementia. The manager was always very responsive and supportive with any issues I had. I would definitely recommend this small agency.
28 March 2025
Caring Lane is a very well managed agency, providing excellent carers. Any issue can be discussed with the manager, who will always try to find a solution together with you. The carers are all reliable and well trained, and we have been lucky that most of the carers allocated to us have been a very good match in terms of personality and ability. This is a very demanding and important task, making an enormous difference to the life of a person with complex and delicate needs.
11 November 2024
Service provided by Caring Lane was high quality, always going the extra mile. The care and attention received by them was always 100% and always in touch with us to provide advice and support. I would highly recommend them.
27 August 2024
I have been in contact with three girls since I started using Caring Lane about a year ago and I have found them all to be friendly and cautious. They are hard-working and they do whatever you ask them to do without any problems or arguments. I enjoy their company when they are here at my flat every fortnight.
05 August 2024
Everything has been very satisfactory, from the start. Family and I appreciate the care you and all the members of the team take to make me feel supported. When a new member of staff is introduced, they are shown what is involved beforehand, and any problems are dealt with promptly. All the Carers are humane, and some of them have a welcome sense of humour!
29 July 2024
I have found Caring Lane to be reliable, efficient, and caring. They are adaptable, obliging, and patient, listen and respond to client needs, and communicate well with us. I trust them to take care of my partner when I am absent and would not hesitate to recommend them. They are the best carers we have had.
25 July 2024
Caring Lane have been providing care for my elderly father who has dementia, since Jan 2024 as he was unhappy with his previous carers. My niece and I shortlisted 4 companies and interviewed all 4. From the start, Caring Lane came out on top. The staff are warm and caring and always happy to go the extra mile and provide the best care dad could wish for. Nothing is ever too much trouble. Management are fab too. Quick response to any questions or queries via phone or email. Always happy to listen and help where they can. Available 24 hours a day. We, dad's family, are all very happy with the care dad gets from Caring Lane and to that end, would 100% recommend them to care for your loved ones. Thank you, Caring Lane. Amazing work.
24 July 2024
My friend who suffers with end-stage dementia and whose care I help organise, has received daycare from Caring Lane for the past 5 years. The care provided has been consistently good, delivered with love and compassion. We've had the same group of staff caring for my friend throughout that time giving the continuity and consistency of care my friend so needs with her condition. One of the best things about Caring Lanes is the quality and involvement of the management team. I always know if anything isn't going to plan in my friend's care, or if I have any concerns at all, including with outside agencies that a manager will step in to make sure the issue gets sorted. This has been an enormous source of support to me over the years.
23 July 2024
I would like to share my opinion and the positive experience I have had with Caring Lane Agency. My Mom receives a lot of help every day and always tells me how well-taken care of she is. She is very satisfied with the helpfulness and dedication of the staff. Hearing about her satisfaction and the continuous, uninterrupted assistance she receives brings me great happiness. I want to extend my heartfelt thanks to everyone involved in providing my Mom with the best care possible. Thank you once again.
22 July 2024
They provide an amazing service for my daughter, I am very satisfied with their work. They arrive on time and take great care of my daughter consistently. My daughter also enjoys this service very much as she arrives home happy.
06 March 2024
I am very happy indeed with the care I receive from Caring Lane. The carers are punctual and pleasant and willing to adapt if necessary. My present carer is always happy and cheerful. We get on very well and I hope to retain her.
27 December 2023
Caring Lane has looked after my mother for the last 18 months and has been superb in every respect. The manager and her team are kind, caring, efficient and very supportive. I would recommend their caring service.
06 December 2023
Really good service, very amiable and flexible. They were able to step in at short notice for urgent appointments. Quality of care was very good, communication very easy. Only stopped using them as Dad moved out of the area. Would definitely recommend.
06 November 2023
The manager and her team are genuinely caring, compassionate and accommodating to my mother and our needs for her. They tend to my mum without fuss or complaint, they are always diligent and thorough in their service. My mum is very happy with the care she receives and I highly recommend the Caring Lane service to anyone who needs home care.
27 October 2023
Since having home care help to look after my mum, it has made life so much easier all around. The team are amazing, they go above and beyond to assist my mum's needs and everyday living. I would thoroughly recommend home care. Every single member of the team and office staff are brilliant.
20 October 2023
I have been using carers from Caring Lane for nearly four years now and their service has been exemplary. They are entirely capable, kind, diligent and very well able to handle the demands of the job and the personalities involved. I thoroughly recommend them.
17 October 2023
Fantastic service provider. Listens to requirements and meets them, would definitely recommend. Makes such a difference when you have someone providing care that treats your loved one as though they were their own family.
Latest Reviews for Caring Lane Ltd
18 August 2025
Caring Lane are very flexible & approachable. The carer is very flexible and caring.
07 August 2025
Excellent care consistently; new recruits are added seamlessly which suggest a good training programme and good mentoring. The staff are always friendly and polite yet professional.
28 July 2025
We have been using Caring Lane for over 5 years. My mums care needs have severely increased due to her progressive neurological condition and the Caring Lane team have always accommodated our needs with utmost care and attention. The management have made sure all carers were well trained to support mums needs for eg Catheter and use of all medical equipment like electric hoists. All carers are so lovely and warm and attentive to her care needs, the carers treat mum like their own mum which makes the family so happy and gives mums so much independence to be in her own home and have a degree of control over her life. Thank you Caring Lane - you have given our family a way to take care of our mum with dignity and love.
11 April 2025
I employed Caring lane to look after my elderly neighbour who suffers with dementia. I found all the carers very kind and genuinely caring even when her behaviour could be quite challenging. I especially appreciated the continuity of care for the twice daily visits, which I find is really important for someone with dementia. The manager was always very responsive and supportive with any issues I had. I would definitely recommend this small agency.
28 March 2025
Caring Lane is a very well managed agency, providing excellent carers. Any issue can be discussed with the manager, who will always try to find a solution together with you. The carers are all reliable and well trained, and we have been lucky that most of the carers allocated to us have been a very good match in terms of personality and ability. This is a very demanding and important task, making an enormous difference to the life of a person with complex and delicate needs.
11 November 2024
Service provided by Caring Lane was high quality, always going the extra mile. The care and attention received by them was always 100% and always in touch with us to provide advice and support. I would highly recommend them.
27 August 2024
I have been in contact with three girls since I started using Caring Lane about a year ago and I have found them all to be friendly and cautious. They are hard-working and they do whatever you ask them to do without any problems or arguments. I enjoy their company when they are here at my flat every fortnight.
05 August 2024
Everything has been very satisfactory, from the start. Family and I appreciate the care you and all the members of the team take to make me feel supported. When a new member of staff is introduced, they are shown what is involved beforehand, and any problems are dealt with promptly. All the Carers are humane, and some of them have a welcome sense of humour!
29 July 2024
I have found Caring Lane to be reliable, efficient, and caring. They are adaptable, obliging, and patient, listen and respond to client needs, and communicate well with us. I trust them to take care of my partner when I am absent and would not hesitate to recommend them. They are the best carers we have had.
25 July 2024
Caring Lane have been providing care for my elderly father who has dementia, since Jan 2024 as he was unhappy with his previous carers. My niece and I shortlisted 4 companies and interviewed all 4. From the start, Caring Lane came out on top. The staff are warm and caring and always happy to go the extra mile and provide the best care dad could wish for. Nothing is ever too much trouble. Management are fab too. Quick response to any questions or queries via phone or email. Always happy to listen and help where they can. Available 24 hours a day. We, dad's family, are all very happy with the care dad gets from Caring Lane and to that end, would 100% recommend them to care for your loved ones. Thank you, Caring Lane. Amazing work.
24 July 2024
My friend who suffers with end-stage dementia and whose care I help organise, has received daycare from Caring Lane for the past 5 years. The care provided has been consistently good, delivered with love and compassion. We've had the same group of staff caring for my friend throughout that time giving the continuity and consistency of care my friend so needs with her condition. One of the best things about Caring Lanes is the quality and involvement of the management team. I always know if anything isn't going to plan in my friend's care, or if I have any concerns at all, including with outside agencies that a manager will step in to make sure the issue gets sorted. This has been an enormous source of support to me over the years.
23 July 2024
I would like to share my opinion and the positive experience I have had with Caring Lane Agency. My Mom receives a lot of help every day and always tells me how well-taken care of she is. She is very satisfied with the helpfulness and dedication of the staff. Hearing about her satisfaction and the continuous, uninterrupted assistance she receives brings me great happiness. I want to extend my heartfelt thanks to everyone involved in providing my Mom with the best care possible. Thank you once again.
22 July 2024
They provide an amazing service for my daughter, I am very satisfied with their work. They arrive on time and take great care of my daughter consistently. My daughter also enjoys this service very much as she arrives home happy.
06 March 2024
I am very happy indeed with the care I receive from Caring Lane. The carers are punctual and pleasant and willing to adapt if necessary. My present carer is always happy and cheerful. We get on very well and I hope to retain her.
27 December 2023
Caring Lane has looked after my mother for the last 18 months and has been superb in every respect. The manager and her team are kind, caring, efficient and very supportive. I would recommend their caring service.
06 December 2023
Really good service, very amiable and flexible. They were able to step in at short notice for urgent appointments. Quality of care was very good, communication very easy. Only stopped using them as Dad moved out of the area. Would definitely recommend.
06 November 2023
The manager and her team are genuinely caring, compassionate and accommodating to my mother and our needs for her. They tend to my mum without fuss or complaint, they are always diligent and thorough in their service. My mum is very happy with the care she receives and I highly recommend the Caring Lane service to anyone who needs home care.
27 October 2023
Since having home care help to look after my mum, it has made life so much easier all around. The team are amazing, they go above and beyond to assist my mum's needs and everyday living. I would thoroughly recommend home care. Every single member of the team and office staff are brilliant.
20 October 2023
I have been using carers from Caring Lane for nearly four years now and their service has been exemplary. They are entirely capable, kind, diligent and very well able to handle the demands of the job and the personalities involved. I thoroughly recommend them.
17 October 2023
Fantastic service provider. Listens to requirements and meets them, would definitely recommend. Makes such a difference when you have someone providing care that treats your loved one as though they were their own family.