The manager and her team are genuinely caring, compassionate and accommodating
Assad B (Son of Client)
The team are amazing, they go above and beyond to assist my mum's
Sara F (Daughter of Client)
Fantastic service provider. Listens to requirements and meets them, would definitely recommend
L O (Daughter of Client)
Caring Lane Ltd has a Review Score of 9.9 (9.944) out of 10, based on 21 reviews in the last 2 years.
Over all time Caring Lane Ltd has 39 reviews.
5.0 out of 5
Thank you so much for your kind feedback. We're delighted to hear that you find Caring Lane flexible and approachable, and that our carer's flexibility and care are making a positive difference. Your appreciation means a great deal to our whole team.
5.0 out of 5
Thank you so much for your kind feedback. We are delighted to hear that you consistently experience excellent care and that our team's professionalism and friendliness make a difference.We are especially pleased that you've noticed how smoothly new recruits integrate into our service - this reflects the effort we put into thorough training and mentoring to maintain our high standards of care.Your appreciation means a great deal to us and its shared with the whole team.
5.0 out of 5
My mums care needs have severely increased due to her progressive neurological condition and the Caring Lane team have always accommodated our needs with utmost care and attention.
The management have made sure all carers were well trained to support
All carers are so lovely and warm and attentive to her care needs, the carers treat mum like their own mum which makes the family so happy and gives mums so much independence to be in her own home and have a degree of control over her life.
Thank you Caring Lane - you have given our family a way to take care of our mum with dignity and love.
Thank you so much for your kind and encouraging feedback. We're truly honoured to support your mum, and it means a great deal to know we've made a positive difference.Your words not only uplift our team but also reassure others of the compassionate care we strive to provide every day. Supporting your mum with dignity and respect will always remain at the heart of what we do.Thank you again for placing your trust in Caring Lane.
5.0 out of 5
Thank you so much for your kind words and thoughtful feedback. We're truly grateful you chose Caring Lane to support your friend and neighbour, and we're so pleased to hear that our team made a positive difference in her care.We understand how important consistency and compassion are, especially when supporting someone with dementia, and it's wonderful to know that our carers' dedication was felt and appreciated. Your recognition means a great deal to both our team and our manager, who always strive to be responsive and supportive.Thank you again for your recommendation-it means the world to us.
5.0 out of 5
Thank you so much for your kind words and thoughtful feedback. We truly appreciate your recognition of our team's dedication and commitment to providing the best possible care. It means a lot to us to know that our carers have been a great match for your needs and that you feel supported in every step of the journey.Providing high-quality, person-centered care is our top priority, and we are always here to listen and work together to ensure the best outcomes. Your trust in us is invaluable, and we are grateful to be part of your care journey.
5.0 out of 5
Thank you so much for the wonderful feedback on Caring Lane! It's heartening to hear that our service and dedication have made a positive impact, and we appreciate your recommendation.
5.0 out of 5
Thank you so much for your kind words and for sharing your positive experience with our team. We are delighted to hear that you've found our carers to be friendly, cautious, and hard-working. It's wonderful to know that they have been able to assist you effectively and that you enjoy their company during their visits. Your feedback is very much appreciated and will share it with the carers involved will be thrilled to hear how much you value their support. At Caring Lane, we strive to ensure our clients feel comfortable and well cared for, and it's rewarding to know that we are meeting your expectations.
5.0 out of 5
Thank you so much for your kind feedback. We are delighted to hear that you and your family are satisfied with the care and support provided by our team.Ensuring that you feel supported and comfortable is our top priority. We're pleased that the process of introducing new staff has been smooth and that any concerns have been promptly addressed. It's wonderful to know that our carers' humane approach and sense of humor have made a positive impact on your experience.
5.0 out of 5
Thank you so much for your kind words and wonderful feedback. We are thrilled to hear that you find our services reliable, efficient, and caring. Our team strives to be adaptable, obliging, and patient, and it's heartening to know that these efforts have made a positive impact on your experience with us. Listening to and responding to our client's needs is at the core of our mission, and we are delighted that you feel well-communicated with and supported. Trust is crucial in the care we provide, and we are honored that you trust us to take care of your partner in your absence. Your recommendation means a lot to us, and we are grateful for your support. We are committed to continuing to provide the highest level of care for you and your partner.
5.0 out of 5
Thank you for sharing your heartfelt feedback about Caring Lane. We are deeply grateful for your kind words and are delighted that our services have met your father's needs and expectations. It is wonderful to know that from the start, our team stood out to you and your niece. We strive to ensure our staff are both professional and warm, always ready to go the extra mile. Your recognition of their dedication means a lot to us. We are also pleased that our management team has been responsive and helpful, addressing any questions or concerns promptly. Providing 24-hour support is something we are proud of, and it's gratifying to know it has made a difference for you and your family. Your recommendation is the highest compliment we could receive. We are honoured to have earned your trust in caring for your father and will continue to provide the excellent care he deserves. Thank you once again for your kind words and support.
5.0 out of 5
Thank you very much for your heartfelt message and for taking the time to share your experience with Caring Lane. We are deeply grateful for your kind words and your trust in our services over the past five years. It is incredibly rewarding to hear that our care, delivered with love and compassion, has made such a positive impact on your friend's life and provided the continuity and consistency that are so crucial, especially for someone with end-stage dementia. We truly believe in the importance of building strong, lasting relationships with those we care for, and it's wonderful to know that you've experienced this with our team. We also appreciate your recognition of our management team's efforts. Ensuring that any concerns are promptly addressed is a priority for us, and we're glad to have been a source of support for you. Your feedback is invaluable and motivates us to continue striving for excellence in everything we do.
5.0 out of 5
Thank you for sharing your wonderful experience with Caring Lane Agency. We are delighted to hear that your mom feels well cared for and satisfied with our staff's dedication. Your kind words are greatly appreciated and will be shared with our team. Knowing that we bring happiness and satisfaction to your family is truly rewarding.
5.0 out of 5
Thank you for your kind words. We are thrilled to hear that you are very satisfied with our service and that your daughter enjoys it. Our team takes pride in providing reliable and caring service, and it's wonderful to know that it makes a positive impact on your daughter. We look forward to continuing to serve you and your family.
4.0 out of 5
5.0 out of 5
5.0 out of 5
Thank you, we are happy that we could be there for your dad, we wish him all the best in his new home.
5.0 out of 5
Thank you Assad for your positive feedback. It gives us all a joy to know your mum is happy with our support to maintain home safely and comfortably.
5.0 out of 5
5.0 out of 5
Thank you, it's been pleasure supporting your mum and working with you all over the year.
5.0 out of 5
Thank you, it’s very important to us that your mum is treated with care and respect and we are all pleased to know that you have noticed it.
The Review Score of 9.9 (9.944) out of 10 for Caring Lane Ltd is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Caring Lane Ltd is based on 21 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
Following a tragic incident that left my brother paralysed, our family faced deep struggles to find trusted carers that met his needs. As a qualified nurse at Queen Elizabeth Hospital, I took on the role of delivering his full time care needs. The incident was the inspiration for the founding our company and enabled the birth of Caring Lane Ltd. Our experiences and core values show we are more than just a care agency; we are a family.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caring Lane Ltd to verify any information. View our terms and conditions. Caring Lane Ltd has an Enhanced Service - more info.
