Caring Lane Ltd

Office 2, Crown Industrial Estate, 71-73 Nathan Way, London SE28 0BQ
Review Us
9.9 41 Reviews
  • Caring Lane Ltd, London
Caring Lane understands the unique challenges seniors face, including slippery sidewalks and cold-related illnesses, especially during the colder months. The experienced team are there to lend a helping hand, ensuring your loved ones navigate winter safely, avoiding falls, and staying healthy.

Welcome to Caring Lane, where your needs and perspective matter. The team believe you know what's best for you and take the time to understand your unique situation. They're a reliable, compassionate, and affordable home care provider with a 'Good' rating from the CQC (April 2020), known for caring, respectful and kind services.

The warm, friendly and professional staff, managed by registered nurses, promote independence and comfort in your home. They offer personalised care services, ensuring safety and well-being at home.

Services include hourly care, live-in care, sitting service, emergency cover and short-term enablement care. They assist with personal hygiene, incontinence management, housekeeping, meal preparation, appointments and planning enjoyable outings.

Caring Lane works with you and your family to achieve your objectives and provide a positive home care experience. Their dedicated professionals go the extra mile to support your well-being and happiness.
Show Caring Lane Ltd on the Map

Care Provided by Caring Lane Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Contact Caring Lane Ltd to get a personalised quote.

Contact Caring Lane Ltd to get a personalised quote.

Good to Know

Owner

  • Caring Lane Ltd

Person in Charge

  • Safia Mohamed (Manager)

Caring Lane Ltd Reviews (41)

9.9

Caring Lane Ltd has a Review Score of 9.9 (9.944) out of 10, based on 18 reviews in the last 2 years.
Over all time Caring Lane Ltd has 41 reviews.

Overall Experience
  • 36
  • 5
  • 0
  • 0
  • 0
Date Published
  • 41
  • 5
  • 7
  • 18
  • 23
Reviewer Connection to Caring Lane Ltd
  • 13
  • 9
  • 8
  • 4
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 41, showing 41-41
Review from Shahina B (Daughter of Client) published on 3 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A good home care service, staff are friendly and supportive. Overall, a good service and we are happy with Caring Lane.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.9 (9.944)

Overview of Review Score

The Review Score of 9.9 (9.944) out of 10 for Caring Lane Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.944 for Caring Lane Ltd is calculated as follows: ( (102 Excellents x 5) + (6 Goods x 4) ) ÷ 108 Ratings = 4.944
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Caring Lane Ltd is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Apr 2020

Overall Good

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (1)

No image found

Safia Mohamed

Job Title: Registered Manager Joined: 2016

Following a tragic incident that left my brother paralysed, our family faced deep struggles to find trusted carers that met his needs. As a qualified nurse at Queen Elizabeth Hospital, I took on the role of delivering his full time care needs. The incident was the inspiration for the founding our company and enabled the birth of Caring Lane Ltd. Our experiences and core values show we are more than just a care agency; we are a family.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caring Lane Ltd to verify any information. View our terms and conditions. Caring Lane Ltd has an Enhanced Service - more info.