Submit a Review for Bluebird Care Lancaster & South Lakeland
Willow Mill, Fell View, Caton, Lancaster, LA2 9RA
View Full Details of Bluebird Care Lancaster & South LakelandLatest Reviews for Bluebird Care Lancaster & South Lakeland
23 October 2025
Bluebird have provided excellent service over the past year. The girls are professional and polite and get on really well with my mother. Although there has been the odd occasion when we have not been notified of a change of time/carer but that is just a minor glitch in the system. On the whole we are glad that we chose Bluebird as our carers. Keep up the good work.
08 October 2025
Very good service and excellent communication . The staff do a very good job under difficult circumstances. I would recommend Bluebird care . Keeping me informed is very important and gives you confidence.
02 October 2025
My mum has been very pleased with all the carers. All have completed the tasks requested and been pleasant and timely. They ask if she needs anything else doing too. Any queries I have our dealt with immediately. I would definitely recommend.
27 August 2025
As new adoptees of once a week carer-respite home care we have been really impressed with what Bluebird have to offer. Their assessor took us through the initial assessment to the allocation of an appropriate carer for a day a week, to a recent review, all in a helpful, constructive & friendly way. We have found the care provided to be excellent, and has allowed me (as my wife's primary carer) to have a day off a week free of worries about how my wife was faring at home. Bluebird came highly recommended to us from a friend who had worked in the care sector for some years (before moving into an NHS role) and her recommendation has been completely vindicated. We are very satisfied & would have no hesitation recommending Bluebird Lancaster & South Lakeland to anyone considering using their services.
05 August 2025
Bluebird have been providing care for my parents for over five years and during this time they have never let us down. The carers are professional, friendly and respectful. The office staff are also professional and friendly and keep us as a family informed of any changes or concerns they have with my parent's health. I would highly recommend Blue Bird for anyone seeking support in their own home. The carers are they provide is second to none and they are flexible if changes are needed to the care or if additional care is needed. Thank you to all the Bluebird team
11 July 2025
Very good service for my husband. Carers kind and considerate and nothing is too much trouble. Always ask if there is anything else that they can do for us . They have helped with my husband's progress to the extent that he is now more independent. Office staff have always informed us if a carer is going to be late and have carried out a regular review. Can highly recommend them .
20 June 2025
The standard of care and appearance of carers has been very good. Carers are on time, are good with individual clients and have done much to help with a much improved mobility. One is happy to welcome them into your home. Communication with the Supervisor has been excellent and there have been no problems with contacting the office when issues have occurred.
18 June 2025
Professional care from carers and management Very friendly carers, will always support and go the extra mile The daily updates are reassuring as I live a hour away from my mother and when the carers are concerned I am always contacted Many thanks for excellent care
18 June 2025
Bluebird care have been looking after Dad for over a year now. We have had to adjust Dad's needs along the way. I have always found the office very helpful in replying to me about any new tasks required by the The Carers to do for him. I get a prompt efficient reply from the office . Sometimes a note is left for the Carer to do a task for Dad and it is always carried out. I would recommend Bluebird care to anyone needing help to stay in Thier own home. I have just completed a annual review with a member of staff, this was carried out with care and efficiency to meet Dad's needs, thank you.
22 May 2025
Absolutely wonderful from start to finish do everything that I've asked for and more . I get for my daughter absolutely wonderful coildnt ask for nice and nicer person very kind and compassionate nothing's too much wonderful service wonderful providers
19 May 2025
My husband was very happy with the care. And he can't wait for them to come again. They did things my husband asked to do. They sat in the garden with him. Made my husband his hot chocolate. They couldn't do if enough him.
08 May 2025
Blue bird care have been superb so far with all carers being friendly punctual helpful and kind to my parents who are in their nineties and suffering with dementia now. I have found communication with the company to be very professional and with quick responses. We intend to continue using their care into the future thankyou for a great service.
11 April 2025
Excellent service, marred only by two no shows.
07 April 2025
Without Bluebird Care, February would have been almost impossible, an accident at home left me with a host of hospital, doctors, physiotherapist appointments, the very last thing I needed, as a full time carer. My wife requires round the clock help. Bluebird Care were there for me, always with a smile, having to rearrange there appointments to fit in with my ever changing plans. Thank you all.
02 April 2025
I have used Bluebird Care for both a live-in respite care package and afternoons of personal care. My husband suffers from anxiety and poor memory, but the provision of the same carers has reduced stress for both of us and provided a first-class level of care.
27 January 2025
I put in Bluebird Care Package for my mum a year ago, and both myself and my mum are really happy with the care provided. My mum has onset dementia but mainly suffers with severe anxiety and panic attacks so it is really important that my mum sees the same regular carers all the time, which Bluebird provide. Bluebird give me peace of mind and provide a wonderful service.
17 January 2025
Bluebird Care have been very professional and caring in their approach to my mother in law. The initial assessment was thorough and illustrated that the company understood all the complexities of caring for elderly people in their own homes. They have been very flexible at short notice. I was also impressed by the medical knowledge and observation of the individual who has been involved in the set up of the care plan.
04 November 2024
Excellent communication with management/fast response. Timing of carer visits as per schedule. Cares are compassionate, very friendly, trustworthy. Time permitting, will offer to carry out small extra jobs. Will make time for conversation where possible. Food preparation/presentation very good.
26 September 2024
Bluebird Care has been a great help to my mum, assisting her with basic daily tasks, since they started visiting. The carers have taken the stress out of worrying if Mum is coping by regular daily visits at a time to suit her.
28 May 2024
Bluebird Care supplied me with the most professional care I could have hoped for. All the carers arrived on time and were very friendly, and caring and nothing was too much trouble. All in all, I would recommend Bluebird Care to any person interested in care at home.
Latest Reviews for Bluebird Care Lancaster & South Lakeland
23 October 2025
Bluebird have provided excellent service over the past year. The girls are professional and polite and get on really well with my mother. Although there has been the odd occasion when we have not been notified of a change of time/carer but that is just a minor glitch in the system. On the whole we are glad that we chose Bluebird as our carers. Keep up the good work.
08 October 2025
Very good service and excellent communication . The staff do a very good job under difficult circumstances. I would recommend Bluebird care . Keeping me informed is very important and gives you confidence.
02 October 2025
My mum has been very pleased with all the carers. All have completed the tasks requested and been pleasant and timely. They ask if she needs anything else doing too. Any queries I have our dealt with immediately. I would definitely recommend.
27 August 2025
As new adoptees of once a week carer-respite home care we have been really impressed with what Bluebird have to offer. Their assessor took us through the initial assessment to the allocation of an appropriate carer for a day a week, to a recent review, all in a helpful, constructive & friendly way. We have found the care provided to be excellent, and has allowed me (as my wife's primary carer) to have a day off a week free of worries about how my wife was faring at home. Bluebird came highly recommended to us from a friend who had worked in the care sector for some years (before moving into an NHS role) and her recommendation has been completely vindicated. We are very satisfied & would have no hesitation recommending Bluebird Lancaster & South Lakeland to anyone considering using their services.
05 August 2025
Bluebird have been providing care for my parents for over five years and during this time they have never let us down. The carers are professional, friendly and respectful. The office staff are also professional and friendly and keep us as a family informed of any changes or concerns they have with my parent's health. I would highly recommend Blue Bird for anyone seeking support in their own home. The carers are they provide is second to none and they are flexible if changes are needed to the care or if additional care is needed. Thank you to all the Bluebird team
11 July 2025
Very good service for my husband. Carers kind and considerate and nothing is too much trouble. Always ask if there is anything else that they can do for us . They have helped with my husband's progress to the extent that he is now more independent. Office staff have always informed us if a carer is going to be late and have carried out a regular review. Can highly recommend them .
20 June 2025
The standard of care and appearance of carers has been very good. Carers are on time, are good with individual clients and have done much to help with a much improved mobility. One is happy to welcome them into your home. Communication with the Supervisor has been excellent and there have been no problems with contacting the office when issues have occurred.
18 June 2025
Professional care from carers and management Very friendly carers, will always support and go the extra mile The daily updates are reassuring as I live a hour away from my mother and when the carers are concerned I am always contacted Many thanks for excellent care
18 June 2025
Bluebird care have been looking after Dad for over a year now. We have had to adjust Dad's needs along the way. I have always found the office very helpful in replying to me about any new tasks required by the The Carers to do for him. I get a prompt efficient reply from the office . Sometimes a note is left for the Carer to do a task for Dad and it is always carried out. I would recommend Bluebird care to anyone needing help to stay in Thier own home. I have just completed a annual review with a member of staff, this was carried out with care and efficiency to meet Dad's needs, thank you.
22 May 2025
Absolutely wonderful from start to finish do everything that I've asked for and more . I get for my daughter absolutely wonderful coildnt ask for nice and nicer person very kind and compassionate nothing's too much wonderful service wonderful providers
19 May 2025
My husband was very happy with the care. And he can't wait for them to come again. They did things my husband asked to do. They sat in the garden with him. Made my husband his hot chocolate. They couldn't do if enough him.
08 May 2025
Blue bird care have been superb so far with all carers being friendly punctual helpful and kind to my parents who are in their nineties and suffering with dementia now. I have found communication with the company to be very professional and with quick responses. We intend to continue using their care into the future thankyou for a great service.
11 April 2025
Excellent service, marred only by two no shows.
07 April 2025
Without Bluebird Care, February would have been almost impossible, an accident at home left me with a host of hospital, doctors, physiotherapist appointments, the very last thing I needed, as a full time carer. My wife requires round the clock help. Bluebird Care were there for me, always with a smile, having to rearrange there appointments to fit in with my ever changing plans. Thank you all.
02 April 2025
I have used Bluebird Care for both a live-in respite care package and afternoons of personal care. My husband suffers from anxiety and poor memory, but the provision of the same carers has reduced stress for both of us and provided a first-class level of care.
27 January 2025
I put in Bluebird Care Package for my mum a year ago, and both myself and my mum are really happy with the care provided. My mum has onset dementia but mainly suffers with severe anxiety and panic attacks so it is really important that my mum sees the same regular carers all the time, which Bluebird provide. Bluebird give me peace of mind and provide a wonderful service.
17 January 2025
Bluebird Care have been very professional and caring in their approach to my mother in law. The initial assessment was thorough and illustrated that the company understood all the complexities of caring for elderly people in their own homes. They have been very flexible at short notice. I was also impressed by the medical knowledge and observation of the individual who has been involved in the set up of the care plan.
04 November 2024
Excellent communication with management/fast response. Timing of carer visits as per schedule. Cares are compassionate, very friendly, trustworthy. Time permitting, will offer to carry out small extra jobs. Will make time for conversation where possible. Food preparation/presentation very good.
26 September 2024
Bluebird Care has been a great help to my mum, assisting her with basic daily tasks, since they started visiting. The carers have taken the stress out of worrying if Mum is coping by regular daily visits at a time to suit her.
28 May 2024
Bluebird Care supplied me with the most professional care I could have hoped for. All the carers arrived on time and were very friendly, and caring and nothing was too much trouble. All in all, I would recommend Bluebird Care to any person interested in care at home.