Submit a Review for Mountbatton Care Ltd
62-68 Strand Road, Bootle, L20 4BG
View Full Details of Mountbatton Care LtdLatest Reviews for Mountbatton Care Ltd
17 October 2025
All of your staff are excellent. They have made a potentially horrible outcomes in to as successful as it could be. They're are all kind, helpful, thoughtful, supportive and highly professional. They all need a huge pay rise! They are generous with their time and their money - buying gifts for Birthdays, Christmas etc. Their goodness and dedication is humbling and we only wish they could be paid what they are worth - though that is priceless!
06 October 2025
The staff at Mountbatten Homecare gave my mum the best care ever.They treated mum with such care and dignity. I always knew if mums carers were with mum as soon as I opened the front door as I could hear the laughter . Every single staff member treated mum like she was their mum or nan, Thank you for also for looking out for me at the same time xxx We will never forget you . Highly recommend using Mountbatten to care for your loved ones xxx
26 September 2025
I look after my elderly parents, specifically mum who has Dementia and is not able to do anything for herself. I love being with them but we had to bring in a care agency recently when I was diagnosed with cancer and started to struggle.How wrong we were in delaying using their services! Mountbatten are a family run business and it showed from the start, from James doing a home visit out of hours for our convenience, to Lisa who has sorted out what seemed to be overwhelming problems for me, and she dealt with them professionally and all in a days work! The carers themselves are polite and compassionate.They are not intrusive and are always respectful. Mum has settled nicely in their care and tries to make them laugh (mainly swearwords!). One carer even made her a "fidget blanket" to settle her and they always find time to have a chat with Dad to check on his welfare and listen to his dad jokes! We have received a warm welcome from Mountbatten and we cant thank you all enough! x
19 August 2025
The carers are great for me because they make me feel safe. I like being rolled and they make me laugh and their stories make me smile. Furthermore, the carers are always on time and are flexible in terms of timing, tasks and are extremely friendly. At weekends, the carers allow me lay-ins by coming later. I love having my carers.
15 August 2025
Carers visited four times daily to care for my husband after his hospital discharge at the end of May. Without exception all carers were friendly, able and confident. They all engaged well with my husband and myself and treated him respectfully and with care. I've had little contact with service managers, so cannot comment on the quality of this (below) or value for money (below) as I have no idea of the costs involved.
18 July 2025
We have been with Mountbatton Care for a few years and have never had a problem. Lovely girls.
27 June 2025
Myself and my husband have a great relationship with all of our son's staff. They provide him with excellent care. He has managed to lose weight with their help and has a healthy diet. They take him to the gym 3 times a week and church on Sundays. He has lots of walks and other activities that they support him with. I can contact Mountbatton Care anytime I have concerns.He is very happy with their support and no longer stressed and anxious. I can't praise them highly enough.
19 June 2025
The service that has been provided by yourselves has been very good the staff have been respectful polite and very efficiency always taking care with personal care and take time to listen and communicate effectively to my mother they had been delightful encouraging and she is always happy to see them they lift her mood and make parts of her day with purpose to her life at home.
19 June 2025
All the staff are pleasant and easy-going. They are helpful in every way-always willing to assist with a smile and go the extra mile when needed. The team is both efficient and caring, showing compassion in their work. Overall, their professionalism combined with a kind-hearted approach makes this care service truly outstanding
27 September 2023
Really caring staff, nothing too much trouble. I found all the carers that assisted my husband, to be really dedicated people. Their work was given with kindness and professionalism, and always aware of my husband's dignity. I can’t praise them enough, even their manager and staff came out to fill a gap as my husband came out of hospital a bit earlier on the day of discharge and was in need of a lunchtime visit, they filled the gap. I would not hesitate to recommend them. I can’t thank them enough!
15 March 2022
My brother was left without heating for fifteen months or more and my brother reported he had been assaulted by a care worker. My brother looked scruffy too on visiting him and they stopped him from having a phone to contact his family and we all know why because they are mistreating him.
Latest Reviews for Mountbatton Care Ltd
17 October 2025
All of your staff are excellent. They have made a potentially horrible outcomes in to as successful as it could be. They're are all kind, helpful, thoughtful, supportive and highly professional. They all need a huge pay rise! They are generous with their time and their money - buying gifts for Birthdays, Christmas etc. Their goodness and dedication is humbling and we only wish they could be paid what they are worth - though that is priceless!
06 October 2025
The staff at Mountbatten Homecare gave my mum the best care ever.They treated mum with such care and dignity. I always knew if mums carers were with mum as soon as I opened the front door as I could hear the laughter . Every single staff member treated mum like she was their mum or nan, Thank you for also for looking out for me at the same time xxx We will never forget you . Highly recommend using Mountbatten to care for your loved ones xxx
26 September 2025
I look after my elderly parents, specifically mum who has Dementia and is not able to do anything for herself. I love being with them but we had to bring in a care agency recently when I was diagnosed with cancer and started to struggle.How wrong we were in delaying using their services! Mountbatten are a family run business and it showed from the start, from James doing a home visit out of hours for our convenience, to Lisa who has sorted out what seemed to be overwhelming problems for me, and she dealt with them professionally and all in a days work! The carers themselves are polite and compassionate.They are not intrusive and are always respectful. Mum has settled nicely in their care and tries to make them laugh (mainly swearwords!). One carer even made her a "fidget blanket" to settle her and they always find time to have a chat with Dad to check on his welfare and listen to his dad jokes! We have received a warm welcome from Mountbatten and we cant thank you all enough! x
19 August 2025
The carers are great for me because they make me feel safe. I like being rolled and they make me laugh and their stories make me smile. Furthermore, the carers are always on time and are flexible in terms of timing, tasks and are extremely friendly. At weekends, the carers allow me lay-ins by coming later. I love having my carers.
15 August 2025
Carers visited four times daily to care for my husband after his hospital discharge at the end of May. Without exception all carers were friendly, able and confident. They all engaged well with my husband and myself and treated him respectfully and with care. I've had little contact with service managers, so cannot comment on the quality of this (below) or value for money (below) as I have no idea of the costs involved.
18 July 2025
We have been with Mountbatton Care for a few years and have never had a problem. Lovely girls.
27 June 2025
Myself and my husband have a great relationship with all of our son's staff. They provide him with excellent care. He has managed to lose weight with their help and has a healthy diet. They take him to the gym 3 times a week and church on Sundays. He has lots of walks and other activities that they support him with. I can contact Mountbatton Care anytime I have concerns.He is very happy with their support and no longer stressed and anxious. I can't praise them highly enough.
19 June 2025
The service that has been provided by yourselves has been very good the staff have been respectful polite and very efficiency always taking care with personal care and take time to listen and communicate effectively to my mother they had been delightful encouraging and she is always happy to see them they lift her mood and make parts of her day with purpose to her life at home.
19 June 2025
All the staff are pleasant and easy-going. They are helpful in every way-always willing to assist with a smile and go the extra mile when needed. The team is both efficient and caring, showing compassion in their work. Overall, their professionalism combined with a kind-hearted approach makes this care service truly outstanding
27 September 2023
Really caring staff, nothing too much trouble. I found all the carers that assisted my husband, to be really dedicated people. Their work was given with kindness and professionalism, and always aware of my husband's dignity. I can’t praise them enough, even their manager and staff came out to fill a gap as my husband came out of hospital a bit earlier on the day of discharge and was in need of a lunchtime visit, they filled the gap. I would not hesitate to recommend them. I can’t thank them enough!
15 March 2022
My brother was left without heating for fifteen months or more and my brother reported he had been assaulted by a care worker. My brother looked scruffy too on visiting him and they stopped him from having a phone to contact his family and we all know why because they are mistreating him.