Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Team Locum Ltd

stars
stars 24 June 2025
Overall an efficient and professional provider. The only downside is the fact that not all staff have permanent contracts and they are on zero hours this leads to the competent staff leaving to find a position that is flexible.
Review from S T (Daughter of Client/Service User)
stars
stars 09 April 2025
Overall, service provided is good. As with most companies, there are staff that provide a great service user experience and ones not so. Training and audits are undertaken by senior carers, both days and nights.
Review from Bernard O (Husband of Client/Service User)
stars
stars 09 April 2025
We had initially some teething issues with getting the right staff/carers for my husband's needs, but happily this is all resolved. The ladies who care for us are all friendly, approachable and attentive towards my husband's needs. It helps that they have a sense of humour and get on well with both
of us. Staff at the agency are helpful and always provide the support we need along with any changes/updates that occur.
Review from Irene B (Wife of Client/Service User)