Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Helping Hands Home Care (Leicester)

stars
stars 17 July 2025
All the people who have come from your agency to our home have been very, very good. Hardworking, polite, cheerful, kind - a pleasure to meet and have in our home.
Review from Helen B (Client / Service User)
stars
stars 10 July 2025
Helping Hands office staff arrange as far as possible for the same carers to visit my wife makes the attendance time so much easier, and she considers them friends. The carer's attention to her is superb, creating a very relaxed time for her.
Review from Monty V (Husband of Client/Service User)
stars
stars 09 July 2025
My husband and I are delighted for the opportunity to sing our praises for our wonderful carer. She is professional, efficient, hard working, but always finds time to check how we're feeling & how our day has been. Whenever she's on duty, we feel safe as we know we are in good hands. The is important to us as we have no family living nearby. We feel extremely lucky to have such a kind, funny person in our home. Thank you.
Review from M R (Wife of Client/Service User)
stars
stars 26 February 2025
I cannot speak highly enough of this service. We used Helping Hands firstly, for our dad until the end of January for mum. The carers are chatty, polite, cheerful, caring and professional. We were updated with Mum's care and alerted us if there was any concern. I would not hesitate to recommend Helping Hands.
Review from A S (Daughter of Client/Service User)
stars
stars 22 June 2023
I have been delighted with all the help from Helping Hands Home Care (Leicester). All the carers are lovely people just wanting to help. They are a joy to have in any house and talk with.
Review from M L (Client / Service User)