Submit a Review for Helping Hands Home Care (Weston-super-Mare)
55A Oxford Street, Weston-super-Mare, BS23 1TR
View full details of Helping Hands Home Care (Weston-super-Mare)Latest Reviews for Helping Hands Home Care (Weston-super-Mare)
01 May 2025
We have used Helping Hands for nearly six months and we have carers calling twice a week to help my husband with washing, dressing and applying four different creams that have been prescribed. We have no complaints. The carers are all friendly, efficient and kind. It was such a relief when it was
confirmed we could be included in the daily rota, as it offers not only help for my husband but for me too. Thank you to all at Helping Hands, Weston-Super-Mare.
10 March 2025
The staff in the office are very friendly and always helpful. The carers I have, continue to be very professional and listen. The days and times I need someone can be complex. Occasional mix up but in the main all goes well. I moved in December and a lady came out to see me. She was keen to assure
me and we went through my medical condition and she took notes. She was very professional and I could tell she wanted to assure me that they recognised my needs and that I was happy.
17 February 2025
I find Helping Hands Home Care the best, they are so nice and don't mind me talking. I don't think you could do any better. They help me so much.
09 November 2022
My mother has been treated with care and respect. The staff members have been cheerful and polite and always ask if there is anything else they can do once their duties are complete.
My mother has looked forward to your visits and will miss them now she is better. We would not hesitate to use your
service again if it becomes necessary.
03 June 2021
My mum has been receiving care and support from Helping Hands since October 2020. As a family we have been impressed by the quality of care of the staff visiting Mum. They are very willing to carry out any task for Mum and also look for things to do to help Mum. Helping Hands try as much as
possible to have regular carers calling on Mum and she has built up a real friendship with some of them that call most frequently. The office staff are always polite and helpful. For Helping Hands the rotas must be a very complicated job, but they generally try and arrange visits to Mum's preferred times and we understand why this not always be possible. Although we don't live too far away, it is reassuring for us to know carers are calling 3 times a day and will pick up on any possible problems. I have 2 friends who also use Helping Hands to support their parents and they both recommended Helping Hands to us.
19 May 2021
I thank you for all the services provided by your organisations. Without exception, I love your staff, very thoughtful, and I appreciate all that they do for me.
28 April 2021
My daughter initiated my use of the service for confidence that I am being checked on between their visits. Beyond this, all the carers have been pleased to accept any help I need, and quietly encourage me to so do while accepting my desire to do all I can for myself (listen to my chat). I look
forward to their visits!
27 April 2021
Excellent carers, polite and friendly. Look around to see what jobs need doing if client can't think of anything for them to do. Very helpful. A team of regular carers who really get to know the client. Admin staff polite and helpful.
Latest Reviews for Helping Hands Home Care (Weston-super-Mare)
01 May 2025
We have used Helping Hands for nearly six months and we have carers calling twice a week to help my husband with washing, dressing and applying four different creams that have been prescribed. We have no complaints. The carers are all friendly, efficient and kind. It was such a relief when it was
confirmed we could be included in the daily rota, as it offers not only help for my husband but for me too. Thank you to all at Helping Hands, Weston-Super-Mare.
10 March 2025
The staff in the office are very friendly and always helpful. The carers I have, continue to be very professional and listen. The days and times I need someone can be complex. Occasional mix up but in the main all goes well. I moved in December and a lady came out to see me. She was keen to assure
me and we went through my medical condition and she took notes. She was very professional and I could tell she wanted to assure me that they recognised my needs and that I was happy.
17 February 2025
I find Helping Hands Home Care the best, they are so nice and don't mind me talking. I don't think you could do any better. They help me so much.
09 November 2022
My mother has been treated with care and respect. The staff members have been cheerful and polite and always ask if there is anything else they can do once their duties are complete.
My mother has looked forward to your visits and will miss them now she is better. We would not hesitate to use your
service again if it becomes necessary.
03 June 2021
My mum has been receiving care and support from Helping Hands since October 2020. As a family we have been impressed by the quality of care of the staff visiting Mum. They are very willing to carry out any task for Mum and also look for things to do to help Mum. Helping Hands try as much as
possible to have regular carers calling on Mum and she has built up a real friendship with some of them that call most frequently. The office staff are always polite and helpful. For Helping Hands the rotas must be a very complicated job, but they generally try and arrange visits to Mum's preferred times and we understand why this not always be possible. Although we don't live too far away, it is reassuring for us to know carers are calling 3 times a day and will pick up on any possible problems. I have 2 friends who also use Helping Hands to support their parents and they both recommended Helping Hands to us.
19 May 2021
I thank you for all the services provided by your organisations. Without exception, I love your staff, very thoughtful, and I appreciate all that they do for me.
28 April 2021
My daughter initiated my use of the service for confidence that I am being checked on between their visits. Beyond this, all the carers have been pleased to accept any help I need, and quietly encourage me to so do while accepting my desire to do all I can for myself (listen to my chat). I look
forward to their visits!
27 April 2021
Excellent carers, polite and friendly. Look around to see what jobs need doing if client can't think of anything for them to do. Very helpful. A team of regular carers who really get to know the client. Admin staff polite and helpful.