Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Willowbrook Homecare (Lytham St Annes)

stars
stars 22 October 2025
Carers have been visiting my husband twice daily for the last year, always turn up with a smile, very friendly, and easy to get along with. They are all amazing at looking after him, would recommend them. Thank you, Willowbrook
Review from Ian B (Husband of Client/Service User)
stars
stars 08 October 2025
Willowbrook home care have gone above and beyond for us to provide care for our relative. They use their initiative and don't bother us with trivial matters; they just get on with delivering the necessary care. They are reliable and honest, and all the staff I have come across are kind and compassionate.
Review from Janette K (Relative of Client/Service User)