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608 Jubilee Trading Estate, Letchworth Garden City, SG6 1NE
View Full Details of Hales Homecare LetchworthLatest Reviews for Hales Homecare Letchworth
29 October 2024
Good experience but would appreciate a phone call if carers are severely delayed for any reason.
18 October 2022
My mother has had fantastic carers over a number of years, caring for all her needs and requirements as she is bedbound. Over the past year, the company did have staffing issues at the beginning of the year and started to miss out on some of her visits, at present her breakfast and lunchtime visits are combined. They arrive around 10.30, sometimes later which I believe is way too late. Added to this, as my mum needs to be hosted onto the commode, two carers are required every visit but many times only one turns up. I have nothing but praise for the carers, something I can't say about the managers.
28 June 2021
All the carers that Hales have provided for my husband have been very efficient and have shown a very high standard of care. Very friendly and helpful. We look forward to seeing them at every visit. We cannot select one particular carer who we feel stands out from any other.
25 June 2021
The carers are equally fantastic. Special mentions to the wonderful staff. A well organised, reliable and caring organisation run by the manager. We are very happy overall.
Latest Reviews for Hales Homecare Letchworth
29 October 2024
Good experience but would appreciate a phone call if carers are severely delayed for any reason.
18 October 2022
My mother has had fantastic carers over a number of years, caring for all her needs and requirements as she is bedbound. Over the past year, the company did have staffing issues at the beginning of the year and started to miss out on some of her visits, at present her breakfast and lunchtime visits are combined. They arrive around 10.30, sometimes later which I believe is way too late. Added to this, as my mum needs to be hosted onto the commode, two carers are required every visit but many times only one turns up. I have nothing but praise for the carers, something I can't say about the managers.
28 June 2021
All the carers that Hales have provided for my husband have been very efficient and have shown a very high standard of care. Very friendly and helpful. We look forward to seeing them at every visit. We cannot select one particular carer who we feel stands out from any other.
25 June 2021
The carers are equally fantastic. Special mentions to the wonderful staff. A well organised, reliable and caring organisation run by the manager. We are very happy overall.