Submit a Review for Utopia Social Care Ltd
76 Eccleston Street, Prescot, L34 5QH
View full details of Utopia Social Care LtdLatest Reviews for Utopia Social Care Ltd
27 October 2025
She always arrives on time.. or let's me know if she will be a little late , which isn't often.she is a kind and caring person,and nothing is too much trouble to her. She goes out of her way to help and comfort you. I trust her completely. She is a lovely caring person.
..
17 October 2025
Utopia provide a very high standard of care.
All staff are caring, thoughtful and knowledgeable, offering a personalised service within a safe and secure framework.
Unlike other agencies, Utopia matches each service user with a very small team of carers, closely managed by a senior partner who
herself will carry out calls to maintain her contact with those under Utopia's care and maintain standards.
This is hugely important and has both allowed my Mum to build trusting and close relationships with her care team, and makes it much easier for our family to feel confident that her needs are being met.
Also worthy of note is that Utopia is a local agency, with a great knowledge of the community in which they work. The team are a great source of local services and advice.
Finally, such is the high level of care from Utopia, that Mum now proudly recommends her carers as an indispensable support to all her friends.
And for us, Utopia has quite simply kept us sane. Thank you!!
13 October 2025
From our initial meeting with the Team at Utopia Social Care we knew we were dealing with a company that truly cares for its patients and really wants to go the extra mile. The service they provide in caring for our Mother is far superior compared to another service provider we previously had. They
are so conscientious and care so much about making their patients as comfortable as possible and keeping them as relaxed and stress free as they can. We have total faith that the Team at Utopia Social Care will always look after our Mum and keep her as safe and comfortable as possible.
02 March 2022
The service and professionalism from all the staff at Utopia has been exceptional. Firstly with my Dad for 5 years and now with Mum. Dad passed away in May 2021. Their support was so helpful. I can only give them my highest recommendation. Thank you.
03 November 2021
Family are really happy with our Dad's care. The carers are very efficient and reliable and we would recommend their service to anyone. Dad likes all his carers and has a good laugh with them which is peace of mind to our family.
03 November 2021
Amazing staff who cover all aspects of clients' care needs. They genuinely care and all go above and beyond what is expected of them. Nothing is too much trouble. Very pleased with the service provided.
12 October 2021
We, as a family (3 daughters), find it hard to put into words just how amazing the staff at Utopia Social Care are. Our dad received support from them daily, this changed his and our lives, knowing that he would be assisted in his morning routine on a daily basis. The carer always arrived on time,
were very friendly and accomodating to all our dad's needs, nothing was too much trouble. We would recommend them without hesitation to anybody who wants excellent care for their loved ones.
03 August 2021
From the first meeting, Utopia have been extremely professional and provided wonderful care for my mother. This has included looking out for her outside of their allotted visits and the regular dialogue with me has proved invaluable, as I don't live locally. I think my mum's grateful comments one
morning to one of their carers - "I asked for an angel and they sent you" - best describes how we both feel.
02 July 2020
When we required care for our mum and subsequently our dad, I met with a member of staff and was instantly impressed by his experience and caring nature. Utopia really do care and have gone above and beyond for us. Nothing has been too much trouble for them. They have even called to the shops for
provisions like bread and milk when Mum and Dad were running low on them. All of the staff have been totally professional and I feel that the training from the top down in this organisation has been first class. It is a very hard decision to make when choosing carers for your loved ones. I would never hesitate to recommend Utopia, and other caring professionals that we have come across have also sung their praises. They are known as being the very best out there. I would like to offer my sincere gratitude for all the management and their marvellous team have done for my mum and dad in their hours of need.
23 June 2020
Utopia Social Care Ltd have provided individualised care and support to both of my parents during the past 18 months. They are professional, reliable and caring and I have no hesitation in recommending their service.
09 June 2020
I would just like to take this opportunity to thank my unsung heroes (the carers) that have been looking after my mum during this terrible time. They have carried on with the same love and compassion whilst at the same time putting themselves and their families at risk of contracting this shocking
virus. I will be forever grateful to you all, not all angels are in heaven.
04 June 2020
Utopia has provided daily visits to my elderly mother since December 2019. She has dementia and the level of care has been excellent. All the staff are friendly, patient, thoughtful and considerate. They have been particularly accommodating over recent months whilst my mother is self-isolating. It
is very reassuring to the family that Utopia are taking care of her. In addition to their general duties, the staff have been great; providing daily papers, weekly shopping, hairdressing, WhatsApp photographs and even installed a replacement freezer.
04 June 2020
Utopia has been providing top-class professional care to my Aunt for a couple of years now. All the staff who have attended her have been reliable, careful and diligent in their work and she has come to enjoy their company as she has got to know them. As my aunt’s needs have increased over time, and
Utopia have always responded by adjusting the care package. They have worked with other agencies such as social services, health visitors and the falls agency. They also go out of their way to make sure she feels at ease and has everything she needs. This has meant that my aunt is still living independently in her own home at the respectable age of 97. I would highly recommend the care Utopia provide along with their very efficient administrative system.
24 April 2020
Utopia provided care to my dad earlier this year. The standard and quality of the care provided was excellent. This was my family’s first experience of using the care system, and we couldn’t have had a better experience. We were soon reassured by the kind, caring way the Utopia team looked after
Dad.
Reliable and flexible in their approach too.
I wouldn’t hesitate to recommend Utopia to other families looking for care support.
02 April 2020
We've experienced a friendly, caring, trustworthy and competent service.
17 September 2019
We started using Utopia Social Care over a month ago and what a huge difference it has made to our lives. They come in every day to assist with the care of my dad. The level of care, kindness and support is above and beyond anything we could have imagined. We have the same person coming in every day
so my dad and the family have built up a lovely rapport with the member of staff and it has made my dad feel extremely comfortable. My mum was really wary of having anyone in to look after Dad but this is the best decision we have made. We cannot recommend this company enough - if anyone is looking for any type of care, this is the agency to go to.
12 September 2019
Very happy with the level of care I'm receiving.
31 May 2019
All staff are friendly, caring and go the extra mile to help.
31 October 2018
My grandad has been receiving support from Utopia Social Care for over three months now. Initially, he was dubious having experienced poor quality 'care' from two different care companies. The care and support he has received from Utopia have been outstanding, all aspects have been seamless from the
ease of contact with the care team to discuss my grandad's needs and concerns to the exceptional level of care he now has in place. Thanks to this company my grandad is able to continue living independently. He has built a great relationship with his support workers and can't praise them enough! As a family, we have peace of mind that he is finally receiving the support he deserves from a company we trust.
12 October 2018
Staff very punctual and also very friendly. Nothing is too much trouble for the staff. Very professional.
Latest Reviews for Utopia Social Care Ltd
27 October 2025
She always arrives on time.. or let's me know if she will be a little late , which isn't often.she is a kind and caring person,and nothing is too much trouble to her. She goes out of her way to help and comfort you. I trust her completely. She is a lovely caring person.
..
17 October 2025
Utopia provide a very high standard of care.
All staff are caring, thoughtful and knowledgeable, offering a personalised service within a safe and secure framework.
Unlike other agencies, Utopia matches each service user with a very small team of carers, closely managed by a senior partner who
herself will carry out calls to maintain her contact with those under Utopia's care and maintain standards.
This is hugely important and has both allowed my Mum to build trusting and close relationships with her care team, and makes it much easier for our family to feel confident that her needs are being met.
Also worthy of note is that Utopia is a local agency, with a great knowledge of the community in which they work. The team are a great source of local services and advice.
Finally, such is the high level of care from Utopia, that Mum now proudly recommends her carers as an indispensable support to all her friends.
And for us, Utopia has quite simply kept us sane. Thank you!!
13 October 2025
From our initial meeting with the Team at Utopia Social Care we knew we were dealing with a company that truly cares for its patients and really wants to go the extra mile. The service they provide in caring for our Mother is far superior compared to another service provider we previously had. They
are so conscientious and care so much about making their patients as comfortable as possible and keeping them as relaxed and stress free as they can. We have total faith that the Team at Utopia Social Care will always look after our Mum and keep her as safe and comfortable as possible.
02 March 2022
The service and professionalism from all the staff at Utopia has been exceptional. Firstly with my Dad for 5 years and now with Mum. Dad passed away in May 2021. Their support was so helpful. I can only give them my highest recommendation. Thank you.
03 November 2021
Family are really happy with our Dad's care. The carers are very efficient and reliable and we would recommend their service to anyone. Dad likes all his carers and has a good laugh with them which is peace of mind to our family.
03 November 2021
Amazing staff who cover all aspects of clients' care needs. They genuinely care and all go above and beyond what is expected of them. Nothing is too much trouble. Very pleased with the service provided.
12 October 2021
We, as a family (3 daughters), find it hard to put into words just how amazing the staff at Utopia Social Care are. Our dad received support from them daily, this changed his and our lives, knowing that he would be assisted in his morning routine on a daily basis. The carer always arrived on time,
were very friendly and accomodating to all our dad's needs, nothing was too much trouble. We would recommend them without hesitation to anybody who wants excellent care for their loved ones.
03 August 2021
From the first meeting, Utopia have been extremely professional and provided wonderful care for my mother. This has included looking out for her outside of their allotted visits and the regular dialogue with me has proved invaluable, as I don't live locally. I think my mum's grateful comments one
morning to one of their carers - "I asked for an angel and they sent you" - best describes how we both feel.
02 July 2020
When we required care for our mum and subsequently our dad, I met with a member of staff and was instantly impressed by his experience and caring nature. Utopia really do care and have gone above and beyond for us. Nothing has been too much trouble for them. They have even called to the shops for
provisions like bread and milk when Mum and Dad were running low on them. All of the staff have been totally professional and I feel that the training from the top down in this organisation has been first class. It is a very hard decision to make when choosing carers for your loved ones. I would never hesitate to recommend Utopia, and other caring professionals that we have come across have also sung their praises. They are known as being the very best out there. I would like to offer my sincere gratitude for all the management and their marvellous team have done for my mum and dad in their hours of need.
23 June 2020
Utopia Social Care Ltd have provided individualised care and support to both of my parents during the past 18 months. They are professional, reliable and caring and I have no hesitation in recommending their service.
09 June 2020
I would just like to take this opportunity to thank my unsung heroes (the carers) that have been looking after my mum during this terrible time. They have carried on with the same love and compassion whilst at the same time putting themselves and their families at risk of contracting this shocking
virus. I will be forever grateful to you all, not all angels are in heaven.
04 June 2020
Utopia has provided daily visits to my elderly mother since December 2019. She has dementia and the level of care has been excellent. All the staff are friendly, patient, thoughtful and considerate. They have been particularly accommodating over recent months whilst my mother is self-isolating. It
is very reassuring to the family that Utopia are taking care of her. In addition to their general duties, the staff have been great; providing daily papers, weekly shopping, hairdressing, WhatsApp photographs and even installed a replacement freezer.
04 June 2020
Utopia has been providing top-class professional care to my Aunt for a couple of years now. All the staff who have attended her have been reliable, careful and diligent in their work and she has come to enjoy their company as she has got to know them. As my aunt’s needs have increased over time, and
Utopia have always responded by adjusting the care package. They have worked with other agencies such as social services, health visitors and the falls agency. They also go out of their way to make sure she feels at ease and has everything she needs. This has meant that my aunt is still living independently in her own home at the respectable age of 97. I would highly recommend the care Utopia provide along with their very efficient administrative system.
24 April 2020
Utopia provided care to my dad earlier this year. The standard and quality of the care provided was excellent. This was my family’s first experience of using the care system, and we couldn’t have had a better experience. We were soon reassured by the kind, caring way the Utopia team looked after
Dad.
Reliable and flexible in their approach too.
I wouldn’t hesitate to recommend Utopia to other families looking for care support.
02 April 2020
We've experienced a friendly, caring, trustworthy and competent service.
17 September 2019
We started using Utopia Social Care over a month ago and what a huge difference it has made to our lives. They come in every day to assist with the care of my dad. The level of care, kindness and support is above and beyond anything we could have imagined. We have the same person coming in every day
so my dad and the family have built up a lovely rapport with the member of staff and it has made my dad feel extremely comfortable. My mum was really wary of having anyone in to look after Dad but this is the best decision we have made. We cannot recommend this company enough - if anyone is looking for any type of care, this is the agency to go to.
12 September 2019
Very happy with the level of care I'm receiving.
31 May 2019
All staff are friendly, caring and go the extra mile to help.
31 October 2018
My grandad has been receiving support from Utopia Social Care for over three months now. Initially, he was dubious having experienced poor quality 'care' from two different care companies. The care and support he has received from Utopia have been outstanding, all aspects have been seamless from the
ease of contact with the care team to discuss my grandad's needs and concerns to the exceptional level of care he now has in place. Thanks to this company my grandad is able to continue living independently. He has built a great relationship with his support workers and can't praise them enough! As a family, we have peace of mind that he is finally receiving the support he deserves from a company we trust.
12 October 2018
Staff very punctual and also very friendly. Nothing is too much trouble for the staff. Very professional.