Submit a Review for Moon Rise 24hr
Moonrise House, 22 Falcon Court, Preston Farm Industrial Estate, Stockton-on-Tees, TS18 3TX
View full details of Moon Rise 24hrLatest Reviews for Moon Rise 24hr
02 April 2026
Moonrise has had a massive positive impact on our lives. If we didn't have moonrise in our lives I doubt our child would be living with us now.
As a parent of a violent ASD child our family has managed to stay together with the help from moonrise.
They have for years now taken my child out into
public settings to get her used to being around different people, something I struggled to do on a regular basis alone.
My daughter can not obtain a school placement so moonrise take her out 4 days a 4-1 in place of school. School could not offer her the holistic teachings that is required in her ehcp which is mainly socialising so moonrise help fill this need.
All members of staff are lovely and are extremely understanding of my daughter's condition. I have recommended this company many times to people in my position.
I wish the girls and the company well, hopefully they will prosper and all disabled people can experience the fantastic level of care my daughter has.
Thank you
31 March 2026
Overall very happy with the service, the carers are excellent with good quality of care. They are very responsive to additional requests, are extremely reliable with carers punctual and courteous. We are on on a public transport route so if a carer doesn't drive they provide taxis. The carers
provided are consistent as different people coming each time wouldn't work. The admin is very efficient and office staff are friendly and on the ball with sending invoices timely. The only reason I selected 4 stars and not 5 is because the company do not provide any training or assess competence and it takes a long time to train individuals. No one from the company carries out any checks and very rarely contact me. While the individual carers are excellent they cannot perform the full range of tasks months/years on as it just takes too long for them to be competent so I do some of the care myself. In reality I think the package is a 2 person role for some tasks despite confirming otherwise.
23 March 2026
Moonrise is a truly exceptional care provider delivering reliable, compassionate, and professional support. The staff are attentive, respectful, and genuinely committed to the wellbeing of those in their care. Communication is clear and consistent, and they always exceed expectations, offering
reassurance to families. I would strongly recommend their services to anyone looking for dependable, high-standard care.
Latest Reviews for Moon Rise 24hr
02 April 2026
Moonrise has had a massive positive impact on our lives. If we didn't have moonrise in our lives I doubt our child would be living with us now.
As a parent of a violent ASD child our family has managed to stay together with the help from moonrise.
They have for years now taken my child out into
public settings to get her used to being around different people, something I struggled to do on a regular basis alone.
My daughter can not obtain a school placement so moonrise take her out 4 days a 4-1 in place of school. School could not offer her the holistic teachings that is required in her ehcp which is mainly socialising so moonrise help fill this need.
All members of staff are lovely and are extremely understanding of my daughter's condition. I have recommended this company many times to people in my position.
I wish the girls and the company well, hopefully they will prosper and all disabled people can experience the fantastic level of care my daughter has.
Thank you
31 March 2026
Overall very happy with the service, the carers are excellent with good quality of care. They are very responsive to additional requests, are extremely reliable with carers punctual and courteous. We are on on a public transport route so if a carer doesn't drive they provide taxis. The carers
provided are consistent as different people coming each time wouldn't work. The admin is very efficient and office staff are friendly and on the ball with sending invoices timely. The only reason I selected 4 stars and not 5 is because the company do not provide any training or assess competence and it takes a long time to train individuals. No one from the company carries out any checks and very rarely contact me. While the individual carers are excellent they cannot perform the full range of tasks months/years on as it just takes too long for them to be competent so I do some of the care myself. In reality I think the package is a 2 person role for some tasks despite confirming otherwise.
23 March 2026
Moonrise is a truly exceptional care provider delivering reliable, compassionate, and professional support. The staff are attentive, respectful, and genuinely committed to the wellbeing of those in their care. Communication is clear and consistent, and they always exceed expectations, offering
reassurance to families. I would strongly recommend their services to anyone looking for dependable, high-standard care.