Submit a Review for Helping Hands Home Care (Bromsgrove)
Ground Floor, 21 The Strand, Bromsgrove, B61 8AB
View full details of Helping Hands Home Care (Bromsgrove)Latest Reviews for Helping Hands Home Care (Bromsgrove)
20 February 2026
Helping Hands have been caring for me for a number of years and have always been kind and respectful, friendly, and willing to do whatever I need. I wouldn't hesitate to recommend them to anyone who needs help.
17 February 2026
Brilliant service with no complaints, they help shower and dress my husband, and on a Friday, they strip the bed.
Our main carer, Louise, is great. She is very efficient and comes in knowing where everything is, and I do not need to even tell her. She gets on well with my husband and always cleans
up afterwards, ensuring it's spotless.
14 January 2026
Both carers are excellent nothing is too much trouble. The standard of cleaning is first rate. When I had an appointment at the hospital a person to do a job came and she made sure he was who he said he was before letting him in.
12 January 2026
I always have complete peace of mind when going away, knowing that my mum is well cared for. From the initial meeting and setting up the care, everything has been handled smoothly and professionally. The home visits are carried out exactly as requested, and my mum genuinely loves all the staff who
come to see her. I highly recommend Helping Hands - the Bromsgrove branch, the Manager, the Care Coordinator and all the staff have been outstanding.
02 January 2026
All of the carers have always provided a professional approach in attending my parents. Being of a certain 'hardy' generation (both born in the early 1930's), they had always prided themselves on being self-sufficient. It was no easy task to gently get them to admit the time had come when they
needed more help than they, or us, could provide. After careful consideration, we commissioned Helping Hands in Sept 2021. Every member of the team has always demonstrated a nurturing and thoughtful persona. Their humility (and sometimes required firmness) is a credit to their employers. Every staff member is a great ambassador for the company. I would have no hesitation in recommending H H to anyone seeking a supportive service for their loved ones.
30 December 2025
We recently had a care review for mum with Helping Hands, and I'm really pleased with how well it went. The team took the time to understand her needs, and listen to our concerns and explain everything clearly. They were warm, professional and respectful throughout. The relief left us feeling that
mum is in safe hands.
29 December 2025
My experience of Helping Hands as generally very good, providing just the right amount of care, also company and conversation, which I do need. Mostly, I have the same helper - very good. The office is good at providing info about this, and I do appreciate the text of the details sent previously. I
also appreciate the same helper coming each week. They are almost a member of the family.
19 December 2025
All ok.
19 December 2025
The carers have all been very good and very helpful, helping with shopping and bringing bags to the door from the car. Helped massively with confidence!
08 December 2025
Very happy with carers and service, all carers who have called have been great. Very helpful and have become great companionship.
Great company and pleased with Helping Hands Home Care Bromsgrove.
The office staff have been fantastic dealing with any issues promptly.
08 December 2025
They are exemplary, they help with cleaning, etc, on Mondays. Especially helped my mobility on Tuesdays with my walking and boosted my confidence.
In short, Helping Hands is brilliant!! Highly recommend!
01 December 2025
We prefer consistent use with w/e carers, which is now being achieved. We are very happy with the care to my wife and would not chance care at all. Helping hands are very helpful when contacted.
01 December 2025
I have experienced excellent service from the Bromsgrove branch of Helping Hands. The management are responsive and knowledgeable about their area of business. They respond to changes on the medication, reply to emails promptly and are very flexible and keen to work with their clients. The carers
are top drawer and are keen to make living in your own home as normal and as comfortable as possible. They are friendly and no request is too difficult. I have had a wonderful time with the carers and look forward to their visits.
01 December 2025
Very happy with the level of care mum receives. Staff have quickly learnt how mum prefers her routines etc. They have become familiar with her interests which promotes conversations that she will participate in. As a family we now have great peace of mind ensuring that her medication is being safely
administered, and also that she is being monitored and checked twice a day.
01 December 2025
Very happy with the care my mum receives, which is ensuring that she can stay at home and live independently for as long as possible.
31 October 2025
Helpful, supportive, approachable carers.
Willing to complete all support tasks requested.
John particularly appreciates the respectful way the carers handle his personal care.
We both enjoy and appreciate the friendly service.
20 October 2025
Fabulous service always accommodating to our needs. Client centred care that aims to ensure the dignity of the service user. Management are efficient and effective answering queries quickly enabling them to provide a service totally tailored to our needs.
20 October 2025
No problem at all. Very nice, efficient, timely and clean with PPE.
13 October 2025
The service is always good if I have any problems, they are always sorted out swiftly. All the staff are helpful and great with me & dad.
08 October 2025
My father receives a carers visit every week and I am glad to say he is very pleased with his visits and I think he really looks forward to them. He is always full of praise as to how busy the carer is, getting all the jobs done and seeking out the next tasks she can help with. I think dad also
likes to have a chat with the carer and it is good that she boosts his spirit and encourages him in various things. Dad is a much happier person after each visit.
Many thanks for the support you provide.
Latest Reviews for Helping Hands Home Care (Bromsgrove)
20 February 2026
Helping Hands have been caring for me for a number of years and have always been kind and respectful, friendly, and willing to do whatever I need. I wouldn't hesitate to recommend them to anyone who needs help.
17 February 2026
Brilliant service with no complaints, they help shower and dress my husband, and on a Friday, they strip the bed.
Our main carer, Louise, is great. She is very efficient and comes in knowing where everything is, and I do not need to even tell her. She gets on well with my husband and always cleans
up afterwards, ensuring it's spotless.
14 January 2026
Both carers are excellent nothing is too much trouble. The standard of cleaning is first rate. When I had an appointment at the hospital a person to do a job came and she made sure he was who he said he was before letting him in.
12 January 2026
I always have complete peace of mind when going away, knowing that my mum is well cared for. From the initial meeting and setting up the care, everything has been handled smoothly and professionally. The home visits are carried out exactly as requested, and my mum genuinely loves all the staff who
come to see her. I highly recommend Helping Hands - the Bromsgrove branch, the Manager, the Care Coordinator and all the staff have been outstanding.
02 January 2026
All of the carers have always provided a professional approach in attending my parents. Being of a certain 'hardy' generation (both born in the early 1930's), they had always prided themselves on being self-sufficient. It was no easy task to gently get them to admit the time had come when they
needed more help than they, or us, could provide. After careful consideration, we commissioned Helping Hands in Sept 2021. Every member of the team has always demonstrated a nurturing and thoughtful persona. Their humility (and sometimes required firmness) is a credit to their employers. Every staff member is a great ambassador for the company. I would have no hesitation in recommending H H to anyone seeking a supportive service for their loved ones.
30 December 2025
We recently had a care review for mum with Helping Hands, and I'm really pleased with how well it went. The team took the time to understand her needs, and listen to our concerns and explain everything clearly. They were warm, professional and respectful throughout. The relief left us feeling that
mum is in safe hands.
29 December 2025
My experience of Helping Hands as generally very good, providing just the right amount of care, also company and conversation, which I do need. Mostly, I have the same helper - very good. The office is good at providing info about this, and I do appreciate the text of the details sent previously. I
also appreciate the same helper coming each week. They are almost a member of the family.
19 December 2025
All ok.
19 December 2025
The carers have all been very good and very helpful, helping with shopping and bringing bags to the door from the car. Helped massively with confidence!
08 December 2025
Very happy with carers and service, all carers who have called have been great. Very helpful and have become great companionship.
Great company and pleased with Helping Hands Home Care Bromsgrove.
The office staff have been fantastic dealing with any issues promptly.
08 December 2025
They are exemplary, they help with cleaning, etc, on Mondays. Especially helped my mobility on Tuesdays with my walking and boosted my confidence.
In short, Helping Hands is brilliant!! Highly recommend!
01 December 2025
We prefer consistent use with w/e carers, which is now being achieved. We are very happy with the care to my wife and would not chance care at all. Helping hands are very helpful when contacted.
01 December 2025
I have experienced excellent service from the Bromsgrove branch of Helping Hands. The management are responsive and knowledgeable about their area of business. They respond to changes on the medication, reply to emails promptly and are very flexible and keen to work with their clients. The carers
are top drawer and are keen to make living in your own home as normal and as comfortable as possible. They are friendly and no request is too difficult. I have had a wonderful time with the carers and look forward to their visits.
01 December 2025
Very happy with the level of care mum receives. Staff have quickly learnt how mum prefers her routines etc. They have become familiar with her interests which promotes conversations that she will participate in. As a family we now have great peace of mind ensuring that her medication is being safely
administered, and also that she is being monitored and checked twice a day.
01 December 2025
Very happy with the care my mum receives, which is ensuring that she can stay at home and live independently for as long as possible.
31 October 2025
Helpful, supportive, approachable carers.
Willing to complete all support tasks requested.
John particularly appreciates the respectful way the carers handle his personal care.
We both enjoy and appreciate the friendly service.
20 October 2025
Fabulous service always accommodating to our needs. Client centred care that aims to ensure the dignity of the service user. Management are efficient and effective answering queries quickly enabling them to provide a service totally tailored to our needs.
20 October 2025
No problem at all. Very nice, efficient, timely and clean with PPE.
13 October 2025
The service is always good if I have any problems, they are always sorted out swiftly. All the staff are helpful and great with me & dad.
08 October 2025
My father receives a carers visit every week and I am glad to say he is very pleased with his visits and I think he really looks forward to them. He is always full of praise as to how busy the carer is, getting all the jobs done and seeking out the next tasks she can help with. I think dad also
likes to have a chat with the carer and it is good that she boosts his spirit and encourages him in various things. Dad is a much happier person after each visit.
Many thanks for the support you provide.