Submit a Review for Helping Hands Home Care (Bromsgrove)
Ground Floor, 21 The Strand, Bromsgrove, B61 8AB
View Full Details of Helping Hands Home Care (Bromsgrove)Latest Reviews for Helping Hands Home Care (Bromsgrove)
11 August 2025
We continue to be delighted with the service provided by Helping Hands. Mum actively looks forward to visits from the team. The staff are lovely, caring and kind. During our recent bereavement, staff have offered fantastic and unwavering support, which has been much appreciated. Also, the team in the office are always friendly and helpful. Well done, everybody!
17 July 2025
Helping Hands supply me with a shower nurse once a week, which means I can shower safely and helps me to dress. In addition, she may change the sheets, hang up the towels to dry and make me a cup of tea.
26 June 2025
My mother is happy with the care & support she received from the friendly & professional carers. She always looks forward to their visits. The office are also very good at adding sessions in at short notice, as my role involved working out of hours.
26 June 2025
For 3-4 years, I have had difficulty getting my wife (with dementia) to clean and wash, and she refused to let me help her. I tried everything and everywhere and was at my wits' end when I employed Helping Hands to deal with it. Their response was fast and professional, and after an efficient needs assessment and initial visits to establish relations, two of their carers were able to get my wife up, showered, groomed and dressed. My wife loved it, was very pleased and full of praise. This changed my life overnight, lifted a dark cloud, and I now feel I can cope and get some life back. I can thoroughly recommend Helping Hands without reservation. It has also revived my wife's self-esteem.
26 June 2025
Very productive.
11 June 2025
My mum has been receiving care from Helping Hands, Bromsgrove for just under 4 years. They have become part of our family and mum looks forward to seeing the carers every morning and evening...and other times when necessary. I have spinal problems and when I am unable to help mum or attend appointments, I have no problem in asking Helping Hands to step in. Many of the carers have built up a friendship with mum and are interested in looking after her both physically and emotionally. When dealing with certain situations the carers have gone above and beyond to make sure mum is happy and comfortable. For me personally, I feel supported and talk openly with Management about any problems and have found them to be friendly, caring and interested..... and every now and again, have time for a good laugh :)
15 May 2025
An exemplary service from start to finish. I needed support with surgical stockings & washing my feet following a total hip replacement. From the initial assessment to the visits every other day, a faultless service. I would be happy to recommend all the staff that have visited me over the past month and the care they have taken in looking after me. Thank you.
14 February 2025
Helping Hands have been an excellent provider for my elderly mother with mixed dementia for about a year now, which includes day visits and nights sleepovers. The staff work hard and the continuity of staff help with building up positive relationships with my mother. When I've been present at the same time as the carers it's encouraging to see her respond positively. Recently I have been very impressed with the support provided by Management at the Redditch and Bromsgrove Branch to accommodate necessary last minute changes and wrap around care to support at a time when my mother's health went into a decline and again. Thank you all for what you do.
18 January 2022
We have been using Helping Hands, Redditch and Bromsgrove to help care for my husband for most of 2021, unfortunately, I had to go into hospital in August and have had to have a lot of ongoing support for both of us, we could not have managed without Helping Hands, the staff who visit and care for us are unfailingly professional, courteous, patient and above all kind. The Redditch and Bromsgrove branch have always managed to find somebody to come in overnight, very reassuring in these difficult times.
23 December 2021
A fantastic home care company. The standard of the carers are excellent, they are extremely caring and complete all work to an excellent standard and always with a smile on their faces. My mother and father in law both have complex needs but these are met with ease and we really have full confidence in the carer's abilities, which is a huge relief for all of our family. My mother and father in law consider them as part of the family as do we!
21 May 2021
I was recommended to Helping Hands by a friend. The remit was to care for my elderly parents. This was a challenging job for them as my parents had totally different care needs. The care included both day and night care with a total of five carers. Initially, the interview took place in our home and I was immediately put at ease and reassured that my parents would be cared for in a caring, respectful and friendly manner. The team delivered on all counts. Whilst my parents were sceptical they soon grew to look forward to the girls arriving and got to know them as friends. Each and every one of the team worked with a caring and professional attitude. Like anything, there was the odd hiccup but these were sorted out by the office to our satisfaction. I would not hesitate to recommend the team at Helping Hands.
21 May 2021
My dad is 91 and lives with me, I was unsure about leaving him with someone else to care for him, but in Helping Hands we found that care and reassurance that he would be well looked after whilst we were away on a break. Thank you to all the carers for their hard work. We have now taken up daily care for him, a big thank you to the hourly visiting carer he loves his chats with her, again thank you.
03 April 2021
Helping Hands Home Care (Redditch & Bromsgrove) are amazing. They have taken away so much of the worry we have had trying to care for my Mom at a distance. Professional is the key word I would use but they add so much empathy, its above and beyond what you might expect. Me and my family can't thank them enough and my Mom is extremely happy with the care with a capital C, that they provide.
28 March 2021
Since my partner came home from hospital after suffering with a stroke, the carers at Helping Hands Home Care (Redditch & Bromsgrove) have cared for him really well and have also offered me great support. My partners condition has improved over the past nineteen months and I believe that it is due to the care that Helping Hands Home Care (Redditch & Bromsgrove) has provided. The regular carers that visit are excellent at their job and are always jolly and enjoying a laugh but also being professional at all times. The time that my partner has been ill has been really stressful for me and without the care and empathy received from the carers, I wouldn’t have coped. Thank you all so much. Looking forward, I want my partner to continue to improve and I believe that hopefully he will with continuing support from the manager and his team.
Latest Reviews for Helping Hands Home Care (Bromsgrove)
11 August 2025
We continue to be delighted with the service provided by Helping Hands. Mum actively looks forward to visits from the team. The staff are lovely, caring and kind. During our recent bereavement, staff have offered fantastic and unwavering support, which has been much appreciated. Also, the team in the office are always friendly and helpful. Well done, everybody!
17 July 2025
Helping Hands supply me with a shower nurse once a week, which means I can shower safely and helps me to dress. In addition, she may change the sheets, hang up the towels to dry and make me a cup of tea.
26 June 2025
My mother is happy with the care & support she received from the friendly & professional carers. She always looks forward to their visits. The office are also very good at adding sessions in at short notice, as my role involved working out of hours.
26 June 2025
For 3-4 years, I have had difficulty getting my wife (with dementia) to clean and wash, and she refused to let me help her. I tried everything and everywhere and was at my wits' end when I employed Helping Hands to deal with it. Their response was fast and professional, and after an efficient needs assessment and initial visits to establish relations, two of their carers were able to get my wife up, showered, groomed and dressed. My wife loved it, was very pleased and full of praise. This changed my life overnight, lifted a dark cloud, and I now feel I can cope and get some life back. I can thoroughly recommend Helping Hands without reservation. It has also revived my wife's self-esteem.
26 June 2025
Very productive.
11 June 2025
My mum has been receiving care from Helping Hands, Bromsgrove for just under 4 years. They have become part of our family and mum looks forward to seeing the carers every morning and evening...and other times when necessary. I have spinal problems and when I am unable to help mum or attend appointments, I have no problem in asking Helping Hands to step in. Many of the carers have built up a friendship with mum and are interested in looking after her both physically and emotionally. When dealing with certain situations the carers have gone above and beyond to make sure mum is happy and comfortable. For me personally, I feel supported and talk openly with Management about any problems and have found them to be friendly, caring and interested..... and every now and again, have time for a good laugh :)
15 May 2025
An exemplary service from start to finish. I needed support with surgical stockings & washing my feet following a total hip replacement. From the initial assessment to the visits every other day, a faultless service. I would be happy to recommend all the staff that have visited me over the past month and the care they have taken in looking after me. Thank you.
14 February 2025
Helping Hands have been an excellent provider for my elderly mother with mixed dementia for about a year now, which includes day visits and nights sleepovers. The staff work hard and the continuity of staff help with building up positive relationships with my mother. When I've been present at the same time as the carers it's encouraging to see her respond positively. Recently I have been very impressed with the support provided by Management at the Redditch and Bromsgrove Branch to accommodate necessary last minute changes and wrap around care to support at a time when my mother's health went into a decline and again. Thank you all for what you do.
18 January 2022
We have been using Helping Hands, Redditch and Bromsgrove to help care for my husband for most of 2021, unfortunately, I had to go into hospital in August and have had to have a lot of ongoing support for both of us, we could not have managed without Helping Hands, the staff who visit and care for us are unfailingly professional, courteous, patient and above all kind. The Redditch and Bromsgrove branch have always managed to find somebody to come in overnight, very reassuring in these difficult times.
23 December 2021
A fantastic home care company. The standard of the carers are excellent, they are extremely caring and complete all work to an excellent standard and always with a smile on their faces. My mother and father in law both have complex needs but these are met with ease and we really have full confidence in the carer's abilities, which is a huge relief for all of our family. My mother and father in law consider them as part of the family as do we!
21 May 2021
I was recommended to Helping Hands by a friend. The remit was to care for my elderly parents. This was a challenging job for them as my parents had totally different care needs. The care included both day and night care with a total of five carers. Initially, the interview took place in our home and I was immediately put at ease and reassured that my parents would be cared for in a caring, respectful and friendly manner. The team delivered on all counts. Whilst my parents were sceptical they soon grew to look forward to the girls arriving and got to know them as friends. Each and every one of the team worked with a caring and professional attitude. Like anything, there was the odd hiccup but these were sorted out by the office to our satisfaction. I would not hesitate to recommend the team at Helping Hands.
21 May 2021
My dad is 91 and lives with me, I was unsure about leaving him with someone else to care for him, but in Helping Hands we found that care and reassurance that he would be well looked after whilst we were away on a break. Thank you to all the carers for their hard work. We have now taken up daily care for him, a big thank you to the hourly visiting carer he loves his chats with her, again thank you.
03 April 2021
Helping Hands Home Care (Redditch & Bromsgrove) are amazing. They have taken away so much of the worry we have had trying to care for my Mom at a distance. Professional is the key word I would use but they add so much empathy, its above and beyond what you might expect. Me and my family can't thank them enough and my Mom is extremely happy with the care with a capital C, that they provide.
28 March 2021
Since my partner came home from hospital after suffering with a stroke, the carers at Helping Hands Home Care (Redditch & Bromsgrove) have cared for him really well and have also offered me great support. My partners condition has improved over the past nineteen months and I believe that it is due to the care that Helping Hands Home Care (Redditch & Bromsgrove) has provided. The regular carers that visit are excellent at their job and are always jolly and enjoying a laugh but also being professional at all times. The time that my partner has been ill has been really stressful for me and without the care and empathy received from the carers, I wouldn’t have coped. Thank you all so much. Looking forward, I want my partner to continue to improve and I believe that hopefully he will with continuing support from the manager and his team.