Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Coastal Homecare (Hove)

stars
stars 22 April 2025
Coastal Home Care, I couldn't be more grateful for the exceptional service and support my family has received. From the start, the team at Coastal Home Care has been kind, professional, and attentive to my sibling's needs They go above and beyond to create a personalized care plan and always take
the time to listen and adjust as necessary. It's clear that the carers truly care about their clients, not just as individuals but as people, providing both physical and emotional support. Knowing my sibling is in such capable, compassionate hands has brought me peace of mind, and I'm so thankful for the outstanding care Coastal Home Care provides.
Review from R S (Sister of Client/Service User)
stars
stars 06 April 2021
My mother is bedridden with MS and dementia. She always verbally protests about any personal care. I am so impressed, comforted and fond of all the carers. They are caring, friendly, heart full and part of my family. I could not recommend them enough. They even support me and I really struggle with
mum’s protesting. They are so lovely.
Review from Caroline M (Daughter of Client/Service User)