Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Overall Experience:  stars

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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Coastal Homecare (Worthing)

stars
stars 27 October 2025
The carers are amazing. A lovely team of ladies and men who looked after my mum for years. They always listened to our concerns and worries especially when mum was at end of life. Honestly don't know what we would have done without them.
Review from J N (Daughter of Client/Service User)
stars
stars 20 October 2025
All of dad's carers are wonderful and he speaks very highly of them all. Megan, in particular leaves notes for me when dad has run out of bits and has even messaged me to let me know. I think this is an excellent service all round and have recommended Coastal home care to several friends of mine who are looking for a home care service. Thanks everyone for keeping dad safe and happy.
Review from Alison B (Daughter of Client/Service User)
stars
stars 17 October 2025
I have used Coastal Homecare for over 10 years now having 2 calls daily to assist me to get up, washed, dried and changed into clothes, then to get me ready for bed. They have a fantastic, well trained group of care givers to assist me. I would highly recommend them to any person who requires extra help to complete daily tasks.
Review from Donna D (Client / Service User)
stars
stars 16 October 2025
My step-mother has been looked after by this home care provider for just over a year. We live several hundred miles away and can only visit three or four times a year, however we are kept informed after every care visit which gives us enormous peace of mind. I have found all the staff to be cheerful and caring and nothing is too much trouble for them in their dealings with my relative. I always feel that they have a genuine connection with her and have her very best interests at heart. I would have no hesitation in recommending their services.
Review from Jenny W (Stepdaughter of Client/Service User)