51 Tower Street, Harrogate, HG1 1HS
View Full Details of Radfield Home Care Harrogate, Wetherby & North YorkshireExcellent service provided by the whole team. My mother found the carers kind and caring. The admin team were prompt and approachable. My mother only required temporary assistance following a knee replacement operation but we would definitely use the team again if needed.
The care received by my dad is first class, friendly and professional. Staff gives you confidence that he is being looked after. The Harrogate office is first class with all required changes carried out in a professional and confident manner. Nothing is a problem for anyone working there.
I am glad I booked your staff and will definitely recommend your organisation to others.
Overall very good, lovely considerate staff, always prompt and willing to please. Would highly recommend, Thank you.
My husband and I have enjoyed having your staff coming to help us. They did a good job and were extremely good and very helpful.
I have been a client of Radfield for approx 2 years. I have been extremely happy and impressed with all my carers and the service provided. The company are thoughtful and caring and have provided outstanding support.
Radfield Care looks after both my Mum and Dad and they are exceptional at what they do! The staff treat our parents with respect and dignity and also really care for my sister and I. I cannot praise them highly enough. They make all the difference.
Radfield Care looked after my mum after a fall that resulted in a fractured humerus and reduced mobility and confidence. A particular member of staff was fantastic in organising and helping at short notice and putting the overnight care into action and the two carers were very kind and caring to my mum. Great service and would highly recommend it.
I have a C4 incomplete spinal injury. Radfield has matched me with a handful of great carers that I have good relationships with. They assist with showering, give me stretches, and dress me. We go for regular walks and they will help with shopping, cooking, collecting prescriptions, etc. If extra visits are required they do their best to accommodate. I would highly recommend it.
My sister and I very much appreciate the care and compassion shown to Mum and Dad. Staff have always gone above and beyond including recently when Dad was poorly and ended up in ICU. Although not cared for directly by Radfield, they contacted us meaning we could get Dad the care he urgently needed. I would not hesitate in recommending Radfield, would describe the care as outstanding.
This is our second use of Radfield Home Care. The first time was July 2022 - November 2022 when my brother-in-law was first home from a nursing home until he fell and was hospitalised. They have been acceptable in every way, especially the manager and partner who have gone above and beyond.
I have been well satisfied with the care and carers, they all kept to time. I am very satisfied with the care and professionalism.
Overall, we have found the carers to be considerate and kind, always treating my husband with dignity and respect. They are meticulous in the care they give him and do not cut corners to save time, always giving him the time he needs. My husband has a good sense of humour, and in general, they will enjoy a little banter and a joke with him.
The carers were, without exception, helpful, supportive and sympathetic - especially since I was keen to do as much as I could myself but with their help. I cannot fault the service and would recommend Radfield to anyone requiring care support.
My experience with Radfield Home Care has been 100% positive. The carers are always punctual, really competent and well trained, and never leave without making sure you have everything you need. The office staff are very helpful, if I need an extra visit or to change the time of an existing one (or need any extra help of any kind) they always do their best to sort it out. I cannot remember the last time a carer was late and if they are they will always let you know. I generally have the same carers, which I really appreciate as I think it’s important to build up a comfortable relationship with your carer and to have continuity. I honestly cannot praise them enough, I have had experience with previous agencies and there is no comparison.
I have been treated well and have encountered caring and professional staff. They have done all I have asked willingly and with no fuss. Every time they go, I am asked if there are further tasks they need to do before they leave.
This review relates to my mum going in for a day surgery procedure which became complicated and, for her safety, required additional visits from the team. The team managers were amazing in organising this and reassuring me, as I don't live in the area. Mum then became very unwell quickly and the carer alerted emergency care and helped support a smooth transition to the ambulance and hospital care. On discharge, their care again was seamless and they amended her care plan to fully meet her updated needs. I would not hesitate to recommend Radfield Home Care Harrogate to anyone who is looking for care for their family members and loved ones.
The whole Radfield Home Care team are great people, from the carers to the supervisors and leaders. We recently discussed a review of my mum's care plan, my brother and I had some thoughts, but the Radfield team sat down and carefully thought through mums needs and provided us a care plan option. This has now been implemented and is very successful and has been a big help for Mum. Mum also started attending the daycare centre which she really enjoys and we have been receiving pictures of Mum through email of her enjoying the day centre activities.
Very efficient and thorough service. Always on time and very responsive when needed. The daily feedback is provided immediately whilst the carer is on site at my father’s house. And most importantly is very comprehensive and provides me with the reassurance that I need as we live over an hour’s drive away.
Needed help and advice for relocating my mother and also my aunt who is suffering badly with dementia. Very friendly, helpful and valuable advice for situations that required difficult decisions. Would not hesitate to recommend to anyone needing care for their loved ones.
Excellent service provided by the whole team. My mother found the carers kind and caring. The admin team were prompt and approachable. My mother only required temporary assistance following a knee replacement operation but we would definitely use the team again if needed.
The care received by my dad is first class, friendly and professional. Staff gives you confidence that he is being looked after. The Harrogate office is first class with all required changes carried out in a professional and confident manner. Nothing is a problem for anyone working there.
I am glad I booked your staff and will definitely recommend your organisation to others.
Overall very good, lovely considerate staff, always prompt and willing to please. Would highly recommend, Thank you.
My husband and I have enjoyed having your staff coming to help us. They did a good job and were extremely good and very helpful.
I have been a client of Radfield for approx 2 years. I have been extremely happy and impressed with all my carers and the service provided. The company are thoughtful and caring and have provided outstanding support.
Radfield Care looks after both my Mum and Dad and they are exceptional at what they do! The staff treat our parents with respect and dignity and also really care for my sister and I. I cannot praise them highly enough. They make all the difference.
Radfield Care looked after my mum after a fall that resulted in a fractured humerus and reduced mobility and confidence. A particular member of staff was fantastic in organising and helping at short notice and putting the overnight care into action and the two carers were very kind and caring to my mum. Great service and would highly recommend it.
I have a C4 incomplete spinal injury. Radfield has matched me with a handful of great carers that I have good relationships with. They assist with showering, give me stretches, and dress me. We go for regular walks and they will help with shopping, cooking, collecting prescriptions, etc. If extra visits are required they do their best to accommodate. I would highly recommend it.
My sister and I very much appreciate the care and compassion shown to Mum and Dad. Staff have always gone above and beyond including recently when Dad was poorly and ended up in ICU. Although not cared for directly by Radfield, they contacted us meaning we could get Dad the care he urgently needed. I would not hesitate in recommending Radfield, would describe the care as outstanding.
This is our second use of Radfield Home Care. The first time was July 2022 - November 2022 when my brother-in-law was first home from a nursing home until he fell and was hospitalised. They have been acceptable in every way, especially the manager and partner who have gone above and beyond.
I have been well satisfied with the care and carers, they all kept to time. I am very satisfied with the care and professionalism.
Overall, we have found the carers to be considerate and kind, always treating my husband with dignity and respect. They are meticulous in the care they give him and do not cut corners to save time, always giving him the time he needs. My husband has a good sense of humour, and in general, they will enjoy a little banter and a joke with him.
The carers were, without exception, helpful, supportive and sympathetic - especially since I was keen to do as much as I could myself but with their help. I cannot fault the service and would recommend Radfield to anyone requiring care support.
My experience with Radfield Home Care has been 100% positive. The carers are always punctual, really competent and well trained, and never leave without making sure you have everything you need. The office staff are very helpful, if I need an extra visit or to change the time of an existing one (or need any extra help of any kind) they always do their best to sort it out. I cannot remember the last time a carer was late and if they are they will always let you know. I generally have the same carers, which I really appreciate as I think it’s important to build up a comfortable relationship with your carer and to have continuity. I honestly cannot praise them enough, I have had experience with previous agencies and there is no comparison.
I have been treated well and have encountered caring and professional staff. They have done all I have asked willingly and with no fuss. Every time they go, I am asked if there are further tasks they need to do before they leave.
This review relates to my mum going in for a day surgery procedure which became complicated and, for her safety, required additional visits from the team. The team managers were amazing in organising this and reassuring me, as I don't live in the area. Mum then became very unwell quickly and the carer alerted emergency care and helped support a smooth transition to the ambulance and hospital care. On discharge, their care again was seamless and they amended her care plan to fully meet her updated needs. I would not hesitate to recommend Radfield Home Care Harrogate to anyone who is looking for care for their family members and loved ones.
The whole Radfield Home Care team are great people, from the carers to the supervisors and leaders. We recently discussed a review of my mum's care plan, my brother and I had some thoughts, but the Radfield team sat down and carefully thought through mums needs and provided us a care plan option. This has now been implemented and is very successful and has been a big help for Mum. Mum also started attending the daycare centre which she really enjoys and we have been receiving pictures of Mum through email of her enjoying the day centre activities.
Very efficient and thorough service. Always on time and very responsive when needed. The daily feedback is provided immediately whilst the carer is on site at my father’s house. And most importantly is very comprehensive and provides me with the reassurance that I need as we live over an hour’s drive away.
Needed help and advice for relocating my mother and also my aunt who is suffering badly with dementia. Very friendly, helpful and valuable advice for situations that required difficult decisions. Would not hesitate to recommend to anyone needing care for their loved ones.