Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for CC Health Care Ltd

stars
stars 25 December 2024
Outstanding care. My sister was treated with dignity, kindness and great care. All the staff were wonderful, they were so dedicated, we cannot thank them enough. Not only did they show understanding and tenderness to my sister but also to the family and friends at her bedside. Amazing people.
Review from Bridget H (Sister of Client/Service User)
stars
stars 26 March 2024
CC Healthcare looked after my Mum with 4 visits a day to us at home during her end-of-life care. They treated her with respect and dignity and were gentle and highly skilled at washing, changing, and repositioning her in the bed. They offered support and advice to me and had fun with my elderly Dad
who spent every moment by her side helping take his mind off things. I can't say enough good things about the staff other than to say they made a bleak period so much easier and I looked forward to their visits and will be forever grateful.
Review from M H (Daughter of Client/Service User)
stars
stars 13 June 2022
Constantly finding out-of-date food in fridge. Medication not being witnessed given. Key safe left on numbers. Not wearing the correct PPE. Very rude and abrupt when confronted about things. Will not recommend this service to anyone.
Review from Mollie S (Friend of Client/Service User)