Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


All reviews must comply with our Review Policy Content Standards.       Top tips for writing a review

0 characters (200 minimum, 1000 maximum)

How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for ELR Homecare

stars
stars 17 June 2025
I left ELR recently because of very poor care i received bordering on dangerous, some carer's didn't seem to have had any training at all,I have parkinsons disease and parkinsons dementia and received brilliant care from most of the carer's but a few were useless the last carer's visited me caused me terrible pain and injurie that the family immediately terminated the care package
Review from Dennis P (Client / Service User)
stars
stars 13 May 2025
ELR have been looking after my mom since last August. They are amazing and girls who look after mom are caring helpful and very professional. Honestly I'm happy to say I would highly recommended this care company. Keep up the good work. Thank you.
Review from April G (Daughter of Client/Service User)
stars
stars 08 May 2025
Excellent reliable caring service received for my mum, nothing is ever too much trouble. All staff are all professional, friendly and go the extra mile, keep me updated with anything that needs bringing to my attention or any concerns. Also met staff previously in my role as a professional ,was always very impressed with them then, that is reason I used them for my own mum and have no regrets. My mum looks forward to the staff visiting and always able to request extra as needed. Highly recommend.
Review from Clare G (Daughter of Client/Service User)