Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


All reviews must comply with our Review Policy Content Standards.       Top tips for writing a review

0 characters (200 minimum, 1000 maximum)

How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Nightingales Community Care Ltd

stars
stars 03 October 2025
Wonderful and caring. Friendly and polite. Work is excellent. They get on with there work straight away, always taking care of my step dad. Always on time, never late always taking time for everyones need.
Review from L B (Stepson of Client/Service User)
stars
stars 12 September 2025
Friendly, caring, hardworking. Glad we have them around as they are needed. Really happy with the service!
Review from Paul B (Husband of Client/Service User)
stars
stars 29 August 2025
Nightingales have provided excellent care for my mam during this difficult time. They have treated her with dignity and a few laughs along the way. The carers have also been great with my younger sister making her feel comfortable and having jokes/laughs. This has helped her deal with the situation massively.
Review from David M (Son of Client/Service User)
stars
stars 29 August 2025
All the girl are lovely with mum often making her laugh. She is kept clean and comfortable. They are amazing and I don't know what I would do without them.
Review from Elaine T (Daughter of Client/Service User)
stars
stars 29 August 2025
Excellent. Prompt, attentive and caring. Always smiling making last few days joyous.
Review from C H (Son of Client/Service User)
stars
stars 21 August 2025
Nightingale Staff looked after my 33 year old daughter during the final stages of her life due to a brain tumour. I have nothing but praise for all the staff at Nightingales. The Manager, the Care Coordinator, the Team Leader and all the Carers were beyond exceptional. Having Carers when you are only 33 is scary - for clients and their family. We need not have worried. The Carers were all very professional, maintained their Client's dignity, were highly skilled and responded positively to our every need. They were on time and communication was excellent. They were warm and friendly and really made huge efforts to get to know their Client. We looked forward to their visits! We loved the App. We could see the records and which Carers were timetabled to visit. Having the same Carer for a whole day was brilliant. We cannot thank them enough for the first class service they provided.
Review from Joan H (Mother of Client/Service User)