Submit a Review for Solution2care Services Ltd
Pottery House, 127 Pottery Road, Oldbury, B68 9HE
View full details of Solution2care Services LtdLatest Reviews for Solution2care Services Ltd
25 February 2026
Have had the best care and communication and highly recommend the service to others that requires care services , I go out regularly and have support daily
The managers have been extremely helpful and flexible on occasions
25 February 2026
Lorenza and her team have been fabulous in the care they have given to my mom
From when she first needed care following been diagnosed with dementia to the point social services have said my mom needs to be in a care home lorenza and her team have shown understanding,compassion, endless support and
care towards my mom and us as a family. Lorenza has gone out of her way to visit my mom personally when difficulties have arose. I cannot thank lorenza and her team enough for all they have done and to lorenza in particular who has kept us informed at all times regarding situations with my mom and, has always been there at the end of the phone, giving her time and patience.
I cannot express my thanks enough for lorenza and her endless dedication to.ensuring my mom recieved the care she needed and to the support she has given me.
Lorenza has even volunteered to personally take my mom into her care home due to myself being unable to which shows the level of dedication lorenza has.
19 February 2026
My dad has looked been happier and looked healthier since the carers have been attending to him at breakfast time. He looks forward to their visits and enjoys the chat. Their visits give you dad something to look forward to each morning and it's comforting knowing there's someone there to get him
up in the morning
12 December 2025
I am very pleased with the care I get. I find the staff are very caring and professional and are really lovely to have into my home.
12 December 2025
The carer is very experienced and does the work with a lot of empathy. She is patient, provides me with dignity and respect and looks after me. The carer seeks consent before she provides personal care.
25 August 2025
We would like to thank you all the team, on their care on looking after my husband.
08 August 2025
I have not had any problems with Solution2 care staff and I am happy with the service. Thank you.
18 June 2025
My dad received care at home from Solution2Care for approximately 18 months. He had excellent care, all of the carers were amazing, in particular one, who had a wonderful relationship with my dad. Unfortunately dad is now in full time care.
23 May 2025
From first contact & assessment, through to care staff attending have been brilliant,
All our needs were assessed thoroughly by a very experienced care manager, & care staff allocated.
All the carers were wonderful & happy to assist in her every need.
I would highly recommend Solution2care to
anyone needing their services.
Thankyou so very very much.
08 May 2025
Good experince, good job, take care my son. My son enjoys with staff holiday activities, well done.
30 April 2025
My neighbour as a good level of care provided by Solution2 Care to cover his needs. Over the last 16 months carers are helpful, polite and never missed a call, with what can be a difficult person at times.
There is management on hand 24 hours a day to answer calls to give advice and guidance which
as been very helpful to me. I would recommend Soultion2Care.
17 April 2025
Some carers are better than others, some very good some quite poor.
Main issue is that none of the carers have English as a first language. This causes communication problems and misunderstandings.
08 April 2025
Service all year has been excellent. The care package and improved to suit Mum's needs as required. The staff have constantly made every effort to make Mum comfortable and ensured her needs are met while being polite and kind. They also help with housework when they have spare time.
20 December 2024
We have had the carers coming for two months now. At first, Mom needed to trust and settle down with the girls. Now she is settled and comfortable with them she has come on so well and getting more confidence in herself.
20 December 2024
Dad has a good service of care and one carer in particular is very caring and helpful and can be contacted at any time.
Medication is well handled and Dad is spoken to in the correct manner.
Since the start of my dad's poc solution 2 care services have been always on hand with any help and
support. They help when the medication is running out and carry out welfare checks regularly since he lives alone.
I will recommend Solution2 care services any day.
12 November 2024
Fantastic service used when I was in hospital and after my op to look after my son. Very helpful and friendly staff, always polite and on time, did what was asked of them and followed the care plan for my son's needs. We loved having them and will miss the team now our contract has finished but
would definitely recommend it. Many thanks.
30 October 2024
My review went well. A particular member of staff was very pleasant and welcoming.
29 October 2024
Solution2care is good at delivering care for my daughter. The staff are approachable and respectful. Following the company procedure. The staff arrives on time and builds a clear channel of communication.
The management is contactable and a clear complaint and escalation procedure is in place.
Overall we are satisfied with the quality of care provided to my daughter.
25 October 2024
I'm very happy with the care workers, they all understand my Dad's needs. They all work in person-centred care, we are happy with the visits and the times. Overall service is very good and satisfactory for us.
24 October 2024
Care is good and they let me know if there are any problems with my Sister.
Latest Reviews for Solution2care Services Ltd
25 February 2026
Have had the best care and communication and highly recommend the service to others that requires care services , I go out regularly and have support daily
The managers have been extremely helpful and flexible on occasions
25 February 2026
Lorenza and her team have been fabulous in the care they have given to my mom
From when she first needed care following been diagnosed with dementia to the point social services have said my mom needs to be in a care home lorenza and her team have shown understanding,compassion, endless support and
care towards my mom and us as a family. Lorenza has gone out of her way to visit my mom personally when difficulties have arose. I cannot thank lorenza and her team enough for all they have done and to lorenza in particular who has kept us informed at all times regarding situations with my mom and, has always been there at the end of the phone, giving her time and patience.
I cannot express my thanks enough for lorenza and her endless dedication to.ensuring my mom recieved the care she needed and to the support she has given me.
Lorenza has even volunteered to personally take my mom into her care home due to myself being unable to which shows the level of dedication lorenza has.
19 February 2026
My dad has looked been happier and looked healthier since the carers have been attending to him at breakfast time. He looks forward to their visits and enjoys the chat. Their visits give you dad something to look forward to each morning and it's comforting knowing there's someone there to get him
up in the morning
12 December 2025
I am very pleased with the care I get. I find the staff are very caring and professional and are really lovely to have into my home.
12 December 2025
The carer is very experienced and does the work with a lot of empathy. She is patient, provides me with dignity and respect and looks after me. The carer seeks consent before she provides personal care.
25 August 2025
We would like to thank you all the team, on their care on looking after my husband.
08 August 2025
I have not had any problems with Solution2 care staff and I am happy with the service. Thank you.
18 June 2025
My dad received care at home from Solution2Care for approximately 18 months. He had excellent care, all of the carers were amazing, in particular one, who had a wonderful relationship with my dad. Unfortunately dad is now in full time care.
23 May 2025
From first contact & assessment, through to care staff attending have been brilliant,
All our needs were assessed thoroughly by a very experienced care manager, & care staff allocated.
All the carers were wonderful & happy to assist in her every need.
I would highly recommend Solution2care to
anyone needing their services.
Thankyou so very very much.
08 May 2025
Good experince, good job, take care my son. My son enjoys with staff holiday activities, well done.
30 April 2025
My neighbour as a good level of care provided by Solution2 Care to cover his needs. Over the last 16 months carers are helpful, polite and never missed a call, with what can be a difficult person at times.
There is management on hand 24 hours a day to answer calls to give advice and guidance which
as been very helpful to me. I would recommend Soultion2Care.
17 April 2025
Some carers are better than others, some very good some quite poor.
Main issue is that none of the carers have English as a first language. This causes communication problems and misunderstandings.
08 April 2025
Service all year has been excellent. The care package and improved to suit Mum's needs as required. The staff have constantly made every effort to make Mum comfortable and ensured her needs are met while being polite and kind. They also help with housework when they have spare time.
20 December 2024
We have had the carers coming for two months now. At first, Mom needed to trust and settle down with the girls. Now she is settled and comfortable with them she has come on so well and getting more confidence in herself.
20 December 2024
Dad has a good service of care and one carer in particular is very caring and helpful and can be contacted at any time.
Medication is well handled and Dad is spoken to in the correct manner.
Since the start of my dad's poc solution 2 care services have been always on hand with any help and
support. They help when the medication is running out and carry out welfare checks regularly since he lives alone.
I will recommend Solution2 care services any day.
12 November 2024
Fantastic service used when I was in hospital and after my op to look after my son. Very helpful and friendly staff, always polite and on time, did what was asked of them and followed the care plan for my son's needs. We loved having them and will miss the team now our contract has finished but
would definitely recommend it. Many thanks.
30 October 2024
My review went well. A particular member of staff was very pleasant and welcoming.
29 October 2024
Solution2care is good at delivering care for my daughter. The staff are approachable and respectful. Following the company procedure. The staff arrives on time and builds a clear channel of communication.
The management is contactable and a clear complaint and escalation procedure is in place.
Overall we are satisfied with the quality of care provided to my daughter.
25 October 2024
I'm very happy with the care workers, they all understand my Dad's needs. They all work in person-centred care, we are happy with the visits and the times. Overall service is very good and satisfactory for us.
24 October 2024
Care is good and they let me know if there are any problems with my Sister.