Solution2care Services Ltd has a Review Score of 9.6 (9.598) out of 10, based on 35 reviews in the last 2 years.
Over all time Solution2care Services Ltd has 35 reviews.
5.0 out of 5
5.0 out of 5
We are really pleased to hear that you are happy with the service and that our staff have been supportive. Your satisfaction is very important to us, and we truly appreciate you taking the time to share your experience.
5.0 out of 5
Thank you so much for taking the time to share your kind words. It was truly a privilege to support your dad over the past 18 months. We are especially pleased to hear that he built such a positive relationship with our carer. We wish your dad all the very best in his new care setting, and please know that it was an honour to have been part of his care journey.
5.0 out of 5
Thank you so much for your thoughtful and kind words. We are truly grateful for your feedback and pleased to hear that you had a positive experience with our team, from the initial assessment to the care provided for mum. I will be sure to share your lovely message with the care manager and the care staff involved, they will be so encouraged by your appreciation.
4.0 out of 5
Thank you so much for your kind words and positive feedback.
4.0 out of 5
Thank you so much for your kind and thoughtful feedback. We truly appreciate you taking the time to share your experience with Solution2Care.We are glad to hear that our care team has been consistently reliable, respectful, and supportive over the last 16 months, even when faced with challenges. Your recommendation is incredibly valued, and we remain committed to delivering high-quality, person-centred care every day.
3.0 out of 5
Thank you for your feedback - I appreciate you sharing your thoughts with us.I am sorry to hear about the communication concerns. All our carers are proficient in English and communicate in English during their duties, but I understand that differences in accents or communication styles may sometimes create challenges.We will take this feedback on board and continue to monitor the situation to ensure clear and effective communication at all times.
5.0 out of 5
Thank you so much for your kind words and thoughtful feedback. We are truly delighted to hear that the care your mum has received has made a positive difference. Our team is dedicated to delivering compassionate, person-centred support, and it means a lot to know their efforts have been felt and appreciated. Thank you again for your trust in us - it is a pleasure to support your family.
4.0 out of 5
5.0 out of 5
5.0 out of 5
Thank you for the lovely feedback! We are so glad to hear that our team could support your son during such an important time. Knowing that our staff provided friendly, reliable, and compassionate care means a lot to us. We truly enjoyed working with the family and your son, and we will miss you too! Thank you for trusting us, and for the warm recommendation, it is greatly appreciated.
4.0 out of 5
4.0 out of 5
4.0 out of 5
3.0 out of 5
4.0 out of 5
4.0 out of 5
Thank you for taking the time to share your feedback. We are glad to hear that you find our carers helpful and supportive. We understand your concerns regarding the timing of visits, especially in the mornings and evenings. Your comfort is our priority and we want to ensure that our services align with your preferences. We will review your schedule and discuss it with the care team to better accommodate your needs.
3.0 out of 5
Thank you for your kind words! We are glad to hear that you find our care staff satisfactory. Your feedback is important to us and we appreciate you taking the time to share it.
5.0 out of 5
Thank you for your wonderful review. We are thrilled to hear that you and your family are satisfied with the care delivered to your wife. Our team strives to provide thorough and adaptable care, and it is great to know we have met your expectations. Additionally, your recommendation means a lot to us.
5.0 out of 5
Thank you for your heartfelt review. We are delighted to hear that you and your family, especially your mom, are happy with our services. It's wonderful to know that our care staff and Care Manager have been supportive and accessible from the start. Your kind words about our service and team are much appreciated, and I will make sure to pass them on.
The Review Score of 9.6 (9.598) out of 10 for Solution2care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Solution2care Services Ltd is based on 32 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5There are no team members posted.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Solution2care Services Ltd to verify any information. View our terms and conditions. Solution2care Services Ltd has an Enhanced Service - more info.
