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Care Provided by Solution2care Services Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Duration of Care
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Level of Care
Personal Care
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Help at Home
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Specialist Care Needs
- Nursing/Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Wound Dressing
- Catheter Care
Specialist Care Conditions
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Contact Solution2care Services Ltd to get a personalised quote:
Please get in touch with our team for an individualised price based on your care requirements
The price(s) shown are provided by the agency. Contact Solution2care Services Ltd for full pricing details and T&Cs.
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Owner
- Solution2care Services Ltd
- Private Owned
Person in charge
- Debbie Isola (Registered Manager)
Solution2care Services Ltd Reviews (52)
Solution2care Services Ltd has a Review Score of 9.7 (9.697) out of 10, based on 28 reviews in the last 2 years.
Over all time Solution2care Services Ltd has 52 reviews.
Lovely people and really do take care of my daughter. Thank you.
Lovely people and really do take care of my daughter. Thank you.
Thank you so much for your lovely feedback! It means a great deal to us to know that you feel your daughter is well cared for. We are grateful for your trust in our team and will continue to do our very best to ensure she feels safe, happy and supported.
I am very happy with the care and compassion shown to my Dad. On the rare occasion where something was not quite right, the problem, upon notifying the management was resolved with speed and efficiency. Nothing was too much trouble and Dad enjoyed his daily visits. I would always recommend this...
A big thank you to all.
Carers are polite, on time, attentive to the needs of the client. Speaks to him whilst providing care and very encouraging.
Carers are polite, on time, attentive to the needs of the client. Speaks to him whilst providing care and very encouraging.
I have carers coming to my house to help me wash and I have issues with inbalance, dizziness, and ability to go out on my own and I am now classed as home bound. With the help of the carers I am able to have wash in the mornings and any extra help I may need on the day, so I feel I can ask for...
I have carers coming to my house to help me wash and I have issues with inbalance, dizziness, and ability to go out on my own and I am now classed as home bound. With the help of the carers I am able to have wash in the mornings and any extra help I may need on the day, so I feel I can ask for their help if and when I need it. The carers are very good at helping me and always accommodating with a good morning when they come and ask me if I have had a good night if I need anything and always with a smile and a good morning and 'have a hood day' when they leave.
It is wonderful to hear that they make you feel comfortable, supported and cared for, and that you feel able to ask for help when you need it.
We will share your kind words with the care team. Your feedback means a lot to us.
I was really impressed with Solution2care with the assistance given to my Mother during a long recovery period, from initial assessment through to carers attending, couldn't have asked for more, & what was even more surprising was even after the contract ended, the continuation of care continued...
I was really impressed with Solution2care with the assistance given to my Mother during a long recovery period, from initial assessment through to carers attending, couldn't have asked for more, & what was even more surprising was even after the contract ended, the continuation of care continued with regular contact on how things were going & was there anything they could do to help. I rate them highly. 5*
We're especially pleased to hear that you felt supported not only during the care package, but also afterwards. We genuinely care about the...
Thank you so much for your lovely review. It really means a lot to us to know that we were able to support your mum and your family during her recovery.We're especially pleased to hear that you felt supported not only during the care package, but also afterwards. We genuinely care about the people we support, and it's lovely to know that this came across.
Thank you again for your kind words and for the 5-star rating. We wish your mum all the very best.
My experience with S2C is ok, all carers are lovely and all try their best to support my needs. Some of my wonderful carers know exactly what I need. I feel some need bit more training. Overall I'm happy.
My experience with S2C is ok, all carers are lovely and all try their best to support my needs. Some of my wonderful carers know exactly what I need. I feel some need bit more training. Overall I'm happy.
Thank you for your lovely feedback. We're really pleased to hear that you are happy with the support you receive and that your carers are kind and supportive. We also appreciate your honest feedback about training, which we will take on board. Your comments mean a lot to us and will be shared with the team.
The carers have been amazing with me, they are kind, make me laugh & have a lot of patience. Im so happy with you all, thank you so much. I am especially happy when the laughs & help with my lists. Its very kind of you to take your time with me - lovely, lovely, lovely, I am very happy.
The carers have been amazing with me, they are kind, make me laugh & have a lot of patience. Im so happy with you all, thank you so much. I am especially happy when the laughs & help with my lists. Its very kind of you to take your time with me - lovely, lovely, lovely, I am very happy.
Thank you so much for your lovely words. It's wonderful to hear how happy you are with the support you receive and that the carers bring some laughter and joy to your day.
Solution 2 Care Services Ltd is the best company out there i would recommend them to all my family and friends. They go above and beyond for everyone and If there is a problem you can Inform the manager and she will sort it out and the PA Support also comes highly recommended they are well mannered...
Solution 2 Care Services Ltd is the best company out there i would recommend them to all my family and friends. They go above and beyond for everyone and If there is a problem you can Inform the manager and she will sort it out and the PA Support also comes highly recommended they are well mannered and down to earth. and are well dressed i can't fault them on anything. i am so pleased with the company as they also have respite available.
Thank you so much for your lovely feedback. We are really pleased to hear that you are happy with the care and support provided by our team.
Your kind words are greatly appreciated and will be shared with the team.
Thank you again for your support and recommendation.
I am very happy with the service carers and management deliver. They are professional, attentive, caring and always there when you need it. Nothing's too much.
I am very happy with the service carers and management deliver. They are professional, attentive, caring and always there when you need it. Nothing's too much.
Thank you so much for your kind and positive feedback. We are delighted to hear that you are happy with the service provided by our carers and management team.
It is lovely to know that you find our team professional, attentive and caring, and that you feel supported whenever you need us. Your feedback is greatly appreciated and means a lot to the whole team.
I couldn't be happier with the care my daughter received. The carers are amazing they understand her individual needs and treat her with care, dignity and genuine love. The management are so helpful and kind and bend over backwards to help and support not just my daughter but all of us as a family.
I couldn't be happier with the care my daughter received. The carers are amazing they understand her individual needs and treat her with care, dignity and genuine love. The management are so helpful and kind and bend over backwards to help and support not just my daughter but all of us as a family.
They covered all the domestic duties that I needed help with and did them well.
I could communicate with them easily and learnt a lot about their...
They covered all the domestic duties that I needed help with and did them well.
I could communicate with them easily and learnt a lot about their culture. and thoroughly enjoyed their company. I had to let them go as I found a permanent carer and could not afford to fund them myself. I was so at ease with them in such a short time and was sad to let them go.
My only improvement suggestion would be to the management, they are lovely, but can sometimes be a little slow at replying to emails/phone calls.
Consistency of shift patterns also needs slight attention.
Overall I would not hesitate to use them again should it become necessary.
My experience using Solutions2care has been excellent from the first day up until now no faults whatsoever. My son is very happy with his carer or who ever may come in her place if she's off they are always on time and deliver an outstanding service.
My experience using Solutions2care has been excellent from the first day up until now no faults whatsoever. My son is very happy with his carer or who ever may come in her place if she's off they are always on time and deliver an outstanding service.
Feel comfortable and relaxed knowing that my mom is receiving the care she deserves.
Feel comfortable and relaxed knowing that my mom is receiving the care she deserves.
Have had the best care and communication and highly recommend the service to others that requires care services , I go out regularly and have support daily
The managers have been extremely helpful and flexible on occasions
Have had the best care and communication and highly recommend the service to others that requires care services , I go out regularly and have support daily
The managers have been extremely helpful and flexible on occasions
We're so pleased to hear that you're happy with the care, communication, and support you receive. It's great to know that the team's flexibility and support have made a positive difference. Your recommendation means a lot to us.
From when she first needed care following been diagnosed with dementia to the point social services have said my mom needs to be in a care home lorenza and her team have shown understanding,compassion, endless support...
From when she first needed care following been diagnosed with dementia to the point social services have said my mom needs to be in a care home lorenza and her team have shown understanding,compassion, endless support and care towards my mom and us as a family. Lorenza has gone out of her way to visit my mom personally when difficulties have arose. I cannot thank lorenza and her team enough for all they have done and to lorenza in particular who has kept us informed at all times regarding situations with my mom and, has always been there at the end of the phone, giving her time and patience.
I cannot express my thanks enough for lorenza and her endless dedication to.ensuring my mom recieved the care she needed and to the support she has given me.
Lorenza has even volunteered to personally take my mom into her care home due to myself being unable to which shows the level of dedication lorenza has.
Thank you so much for your lovely message. We really appreciate you taking the time to share this. It means a lot to hear that Lorenza and the team were able to support your mum and your family with care and compassion. Providing both quality care and reassurance to families is something we deeply...
Thank you so much for your lovely message. We really appreciate you taking the time to share this. It means a lot to hear that Lorenza and the team were able to support your mum and your family with care and compassion. Providing both quality care and reassurance to families is something we deeply value. I will make sure your kind words are passed on to Lorenza and the team. I know they will truly appreciate it.
Wishing you and your mum all the very best.
My dad has looked been happier and looked healthier since the carers have been attending to him at breakfast time. He looks forward to their visits and enjoys the chat. Their visits give you dad something to look forward to each morning and it's comforting knowing there's someone there to get him...
My dad has looked been happier and looked healthier since the carers have been attending to him at breakfast time. He looks forward to their visits and enjoys the chat. Their visits give you dad something to look forward to each morning and it's comforting knowing there's someone there to get him up in the morning
Thank you so much for your lovely feedback. We're really pleased to hear that your dad is happy and benefiting from the morning visits.
It means a lot to us that you feel reassured by the support we provide. Thank you for trusting us with his care.
I am very pleased with the care I get. I find the staff are very caring and professional and are really lovely to have into my home.
I am very pleased with the care I get. I find the staff are very caring and professional and are really lovely to have into my home.
Thank you so much for your lovely feedback. We're truly glad to hear that you feel well cared for. Our team takes great pride in providing compassionate and professional support, and it means a lot to know their efforts are making a positive difference for you.
The carer is very experienced and does the work with a lot of empathy. She is patient, provides me with dignity and respect and looks after me. The carer seeks consent before she provides personal care.
The carer is very experienced and does the work with a lot of empathy. She is patient, provides me with dignity and respect and looks after me. The carer seeks consent before she provides personal care.
Thank you so much for your kind feedback. We're truly delighted to hear that you are pleased with the care you receive. Our team works hard to provide compassionate, professional support, and it means a lot to know that you feel comfortable and well looked after in your home.
We would like to thank you all the team, on their care on looking after my husband.
We would like to thank you all the team, on their care on looking after my husband.
I have not had any problems with Solution2 care staff and I am happy with the service. Thank you.
I have not had any problems with Solution2 care staff and I am happy with the service. Thank you.
We are really pleased to hear that you are happy with the service and that our staff have been supportive. Your satisfaction is very important to us, and we truly appreciate you taking the time to share your experience.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 February 2024Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (0)
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Frequently Asked Questions about Solution2care Services Ltd
How much does Solution2care Services Ltd cost?
The agency lists fees from £25 for hourly visiting care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), Local Authority (Contracted Provider), NHS (Contracted Provider).
How many Carers does Solution2care Services Ltd employ?
Solution2care Services Ltd employs 100 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Solution2care Services Ltd to verify any information. View our terms and conditions. Solution2care Services Ltd has an Enhanced Service -what an Enhanced Service includes.