Solution2care Services Ltd

My dad received care at home from Solution2Care for approximately 18 months. He had excellent care, all of the carers were amazing, in particular one, who had a wonderful relationship with my dad. Unfortunately dad is now in full time care.

Good experince, good job, take care my son. My son enjoys with staff holiday activities, well done.

There is management on hand 24 hours a day to answer calls to give advice and guidance which as been very helpful to me. I would recommend Soultion2Care.

Main issue is that none of the carers have English as a first language. This causes communication problems and misunderstandings.

Service all year has been excellent. The care package and improved to suit Mum's needs as required. The staff have constantly made every effort to make Mum comfortable and ensured her needs are met while being polite and kind. They also help with housework when they have spare time.

I will recommend Solution2 care services any day.

We have had the carers coming for two months now. At first, Mom needed to trust and settle down with the girls. Now she is settled and comfortable with them she has come on so well and getting more confidence in herself.

Fantastic service used when I was in hospital and after my op to look after my son. Very helpful and friendly staff, always polite and on time, did what was asked of them and followed the care plan for my son's needs. We loved having them and will miss the team now our contract has finished but would definitely recommend it. Many thanks.

My review went well. A particular member of staff was very pleasant and welcoming.

Overall we are satisfied with the quality of care provided to my daughter.

I'm very happy with the care workers, they all understand my Dad's needs. They all work in person-centred care, we are happy with the visits and the times. Overall service is very good and satisfactory for us.

Solution2care Services Ltd has been supporting my Grandmother for the last 8 months. They have provided excellent service and support with any tasks that we request and make adjustments as needed. Whenever we have had a problem this has been responded to, investigated, and addressed immediately. We could not be more pleased with the service, the carers and the staff. Thank you.

Care is good and they let me know if there are any problems with my Sister.

Carers are alright and will help with things I want doing, some of the carers are better than others. But I never know what time they will turn up. Sometimes they come too early to get me up and put me to bed at night. I think 7:30 am is too early to get up, the same at night.

Usually satisfactory, thank you to care staff.

Exceptional care delivered by hardworking, caring members of staff. Management is always approachable and readily shows flexibility if we ever require a change of time. Communication is a watchword and if there is a delay for any reason a phone call to explain the reason is always forthcoming. I have no reservations about recommending Solution2care Sevices as a first-class care provider.

Solution2Care is responsible for caring for our mother. We've worked with other care companies before and never really been satisfied. From the outset, Solutions2Care has been outstanding and the whole of my family including Mom feels the same. The care staff are very thorough, adapt and relate to Mom very well. The Care Manager made herself known to us from day one and is always available on the telephone or for a visit. She helps to arrange meetings with other services and guides us through any problem related to Mom's care. We're happy to write this review and highly recommend Solution2Care.

My son feels very comfortable around his carers. The carers greet my son every time they come into his room and he loves that. He loves attention and the carers know this so they make him smile and interact with him.

I cannot praise this company enough. From the management to the carers who look after my mom 4 times a day, they are excellent in both the care they give and the compassion they show while doing their job. All in all very professional and the best company I have had dealings with.

All carers are quite good.