Submit a Review for Routes Healthcare (Kirklees)
Independence House, Holly Bank Road, Huddersfield, HD3 3LX
View Full Details of Routes Healthcare (Kirklees)Latest Reviews for Routes Healthcare (Kirklees)
24 July 2025
I am most grateful to Routes Heathcare (Kirklees) for the service provided to me, a service user with a terminal cancer diagnosis, in slow but steady decline. My needs are quite limited at the moment but continue to increase as the cancer progresses. Every carer visiting me from Routes Healthcare is helpful, compassionate and understanding and with whom I have struck up great friendships. I cannot recommend Routes Healthcare (Kirklees) highly enough. Please keep up the good work.
11 July 2025
The carers from Routes Healthcare are absolutely amazing. They help me a lot with my morning routine. Also, every carer is a breath of fresh air in the morning. I feel that I can talk to them easily without feeling stressed out. I would truly be lost without them. There is nothing for them to improve on as they are excellent. Routes Healthcare will definitely get a huge thumbs up from me and I would recommend them to anyone that needs care at home.
09 July 2025
We started care for our 99 yo mother some weeks ago. At first we had different carers in and they were fine but my mother was confused at all different faces coming in. Then two staff members and my mother (and us) really like them so I requested them to be our regular carers. They really lift our mother's spirit and are very respectful and thorough. I think they should train all your carers in future! Pay them more too!! The only negatives that when I call the phone line is really terrible and I can't hear what is being said.
08 July 2025
Every carer without exception, continue to give me excellent assistance and advice ,and I would specifically like to mention one in particular ,who is a fine example for all.Please convey my continued thanks to everyone at Routes , especially to those fine folk who visit .
02 July 2025
My husband came out of hospital March 2024 when two carers came along to look after him. Two staff members along with my own family I have to say they were fantastic from day one to the end of my husbands life myself and my family were very grateful i do no for a fact my husband loved them to pieces they were part of my family and still are today. Yours faithfully.
02 July 2025
Regular carers superb on their days, when they do not come girls are good but timings terrible. This needs to be addressed, it's not fair us waiting over 1-2 hours till they come. On the whole A-OK.
27 June 2025
My brother and I took it in turns to live in with Dad when he was discharged from hospital for palliative care at home. Routes came out to assess his needs and provided 4 visits a day to help with washing, going to the toilet (commode) and medication. Towards the end they reassessed his needs and provided two carers per visit. The staff were caring (special mention to the very lovely carer), listened to Dad's wishes and treated him with dignity and respect. They helped us to make Dad's last few weeks more comfortable - thank you!
13 June 2025
All staff who came to care for my husband were friendly, sociable and compassionate. Staff attended promptly and provided care efficiently taking into account my husband's needs and condition. They provided support at a difficult time.
30 May 2025
Dad has been made to be centre of attention by all the care team, we are very pleased with this and would recommend Routes as a partner in the care of others too. Information good too. On behalf of our family, a very BIG THANK YOU to Dads care team.....
22 May 2025
During an incredibly difficult time, we were reassured by the level of care our father received. Our father was a very private & independent man and the staff respected this. Two of the ladies who came often really made a difference & we can't thank them enough for how they made our father feel and making it as comfortable as possible for him. This care & effort went a long away & we will forever be grateful. Thank you.
21 May 2025
On the whole we have been very happy with Routes healthcare The staff are always prompt and friendly, and the regular carers always keep me or my brothers informed of any changes or concerns that they may have My father has a good relationship with the regular carers and they in turn are attentive to his needs I would definitely say that the key service satisfaction is having 'regular carers' .
20 May 2025
I have a good relationship with the staff that come to do my daughters care, especially two carers in particular,t hey go above and beyond for her .also they include myself and my family in all they do which I very much appreciate
15 May 2025
My mum only had carers for a very short time, however they came 4 times a day. On all visits the staff were nothing short of amazing with mum. They showed compassion whilst ensuring she received the best care possible. I know she really appreciated the care she received. Such is the friendliness of the carers it was easy for me to talk to them and we quickly built up a rapport and I hope they felt welcome in my mums home. Thank you for everything you did in her final days, and keep up the amazing work.
17 April 2025
I would just like to thank you to all the staff that looked after my Dad. They were all amazing. The care that was given was excellent. They were all respectful and empathetic to our situation right up until the very end. Please pass on our love and regards to all the carers who helped us through the last few weeks of my Dad's life. Xx
Latest Reviews for Routes Healthcare (Kirklees)
24 July 2025
I am most grateful to Routes Heathcare (Kirklees) for the service provided to me, a service user with a terminal cancer diagnosis, in slow but steady decline. My needs are quite limited at the moment but continue to increase as the cancer progresses. Every carer visiting me from Routes Healthcare is helpful, compassionate and understanding and with whom I have struck up great friendships. I cannot recommend Routes Healthcare (Kirklees) highly enough. Please keep up the good work.
11 July 2025
The carers from Routes Healthcare are absolutely amazing. They help me a lot with my morning routine. Also, every carer is a breath of fresh air in the morning. I feel that I can talk to them easily without feeling stressed out. I would truly be lost without them. There is nothing for them to improve on as they are excellent. Routes Healthcare will definitely get a huge thumbs up from me and I would recommend them to anyone that needs care at home.
09 July 2025
We started care for our 99 yo mother some weeks ago. At first we had different carers in and they were fine but my mother was confused at all different faces coming in. Then two staff members and my mother (and us) really like them so I requested them to be our regular carers. They really lift our mother's spirit and are very respectful and thorough. I think they should train all your carers in future! Pay them more too!! The only negatives that when I call the phone line is really terrible and I can't hear what is being said.
08 July 2025
Every carer without exception, continue to give me excellent assistance and advice ,and I would specifically like to mention one in particular ,who is a fine example for all.Please convey my continued thanks to everyone at Routes , especially to those fine folk who visit .
02 July 2025
My husband came out of hospital March 2024 when two carers came along to look after him. Two staff members along with my own family I have to say they were fantastic from day one to the end of my husbands life myself and my family were very grateful i do no for a fact my husband loved them to pieces they were part of my family and still are today. Yours faithfully.
02 July 2025
Regular carers superb on their days, when they do not come girls are good but timings terrible. This needs to be addressed, it's not fair us waiting over 1-2 hours till they come. On the whole A-OK.
27 June 2025
My brother and I took it in turns to live in with Dad when he was discharged from hospital for palliative care at home. Routes came out to assess his needs and provided 4 visits a day to help with washing, going to the toilet (commode) and medication. Towards the end they reassessed his needs and provided two carers per visit. The staff were caring (special mention to the very lovely carer), listened to Dad's wishes and treated him with dignity and respect. They helped us to make Dad's last few weeks more comfortable - thank you!
13 June 2025
All staff who came to care for my husband were friendly, sociable and compassionate. Staff attended promptly and provided care efficiently taking into account my husband's needs and condition. They provided support at a difficult time.
30 May 2025
Dad has been made to be centre of attention by all the care team, we are very pleased with this and would recommend Routes as a partner in the care of others too. Information good too. On behalf of our family, a very BIG THANK YOU to Dads care team.....
22 May 2025
During an incredibly difficult time, we were reassured by the level of care our father received. Our father was a very private & independent man and the staff respected this. Two of the ladies who came often really made a difference & we can't thank them enough for how they made our father feel and making it as comfortable as possible for him. This care & effort went a long away & we will forever be grateful. Thank you.
21 May 2025
On the whole we have been very happy with Routes healthcare The staff are always prompt and friendly, and the regular carers always keep me or my brothers informed of any changes or concerns that they may have My father has a good relationship with the regular carers and they in turn are attentive to his needs I would definitely say that the key service satisfaction is having 'regular carers' .
20 May 2025
I have a good relationship with the staff that come to do my daughters care, especially two carers in particular,t hey go above and beyond for her .also they include myself and my family in all they do which I very much appreciate
15 May 2025
My mum only had carers for a very short time, however they came 4 times a day. On all visits the staff were nothing short of amazing with mum. They showed compassion whilst ensuring she received the best care possible. I know she really appreciated the care she received. Such is the friendliness of the carers it was easy for me to talk to them and we quickly built up a rapport and I hope they felt welcome in my mums home. Thank you for everything you did in her final days, and keep up the amazing work.
17 April 2025
I would just like to thank you to all the staff that looked after my Dad. They were all amazing. The care that was given was excellent. They were all respectful and empathetic to our situation right up until the very end. Please pass on our love and regards to all the carers who helped us through the last few weeks of my Dad's life. Xx