Submit a Review for Vitality Home Health (Gravesham & Dartford)
50 The Grove, Gravesend, DA12 1DP
View Full Details of Vitality Home Health (Gravesham & Dartford)Latest Reviews for Vitality Home Health (Gravesham & Dartford)
29 August 2025
We have found Vitality Home care first class in every way. The care has been professional and caring. I would recommend Vitality as an excellent service provider.
26 June 2025
The care received by may dad has been of a really high standard, there have been the odd very minor issues as you'd expect with any care arrangements that are bedding in but these have been dealt with robustly, quickly and very easily! The management are amazing and approachable and the ladies giving care bring joy and proper care every single day!! We would be lost without them and certainly wouldn't look anywhere else. We have had a few care companies over the years but these are the best by far. Really invested in patient care and best outcomes. Very highly recommended.
20 June 2025
After having a stay in hospital my Gran, 91, was discharged with a package of care provided by KCC, her home, personal hygiene and health deteriorated rapidly due to this service. Her trust in accepting any form of help was nonexistent. This lead to me believing she would sadly not be with us much longer. Spending 24hours a day in a chair and being unable to even move to use the toilet. I contacted Vitality home help in crisis, they assessed my Gran the very next day. The improvement in her health + wellbeing is nothing less than outstanding. She is now mobile, goes to bathroom, sleeps in her bed and accepts help in all areas. Her home is kept immaculate and careers go the extra mile eg. If groceries run low or prescriptions need collecting. Their patience / communication whilst she adjusted to accepting help and forming friendships has been truly special. Vitality have been understanding of our unique family circumstances and have supported us as much as they have her.
19 June 2025
I am very happy with the service provided by Vitality home health. My elderly sister was extremely reluctant to have care other than from myself, but after many years it was affecting my own health and my own family responsibilities. The Supervisors have worked hard to smooth the change for my sister, and myself. They are very helpful and understanding and make sure the carers are fully aware of the tasks they need to complete. Any problems are quickly addressed and I am kept informed of any changes needed, or any concerns the carers have about my sister. I can access an App easily to find what carers are allocated, and to see all the care they have carried out on each visit. All the carers have been kind, caring and efficient and have helped me immensely with looking after my sister. I am very grateful to them all.
13 May 2025
I moved my dad's care to Vitality a month ago because I was unhappy with his previous care provider. What a difference! Communication has been fantastic. I am notified if I need to be aware of anything. The care dad has been given is very professional and respectful. The carer comes in 4 times a day and is always punctual. Any unavoidable problems we have been notified about. I like the app where I can see the carers notes and I know that he's been left safe and happy. And even though they don't need to care for mum at the moment she isn't neglected abd gets her cuppa too! Thank you x
31 May 2024
Vitality always so respectful to my mother's needs. My mother always felt safe and cared for, even when Mum passed away was so kind.
11 September 2023
I am the daughter of a service user. I deal with all aspects of my mother's care and support and encourage her to fully participate in her care needs. All of the carers are friendly and respectful in the support they give to my mother. Given the time restraints on time for care and my mother's "I'll do it in my own time" it is easy for the carers to do the tasks for her, and she will let them if she can. The company lets me know if there are any major problems and if they are able to deal with them competently.
09 August 2023
Carers from Vitality are really lovely people and my dad is really happy with the service and company they provide. The office keeps us up-to-date with any issues or changes. We are all really happy with the service and it gives us peace of mind to know that someone is seeing our dad every day when we can't be there.
07 August 2023
We have found Vitality to be extremely professional throughout. The care received by my parents has been exceptional. The carer supplied by Vitality is friendly, extremely attentive, helpful and very professional. We look forward to receiving care from Vitality.
28 July 2023
Overall my father receives a good service especially if the same carer comes every week, if it differs it confuses him and he tends to continue with the confusion for the next few days. The regular carer that cares for my dad is kind, helpful and efficient, my dad likes her very much as I do.
26 July 2023
We have only had care for a week but are pleased with the carers.
23 June 2020
My mum has been very happy with the care received from Vitality. The carers are friendly and helpful and have gone beyond simply providing basic care needs by looking at my mum's weight loss and mobility issues and getting advice from a qualified GP.
22 June 2020
My dad's health has been failing for some time now and Vitality have provided help getting him showered and dressed in the mornings. Recently he became much weaker and required a lot more help and Vitality have been absolutely brilliant - providing a waking carer overnight and two carers coming four times a day to change him etc - at less than a day's notice. The carers we have are wonderful, they are lovely with my dad, and are also giving my mum massive support. We have a laugh with them and they go over and above to make sure we are being looked after. Cannot recommend them highly enough.
09 October 2019
All staff at Vitality are amazing, they helped us get our grandad home from hospital so that he could pass away peacefully at home, where he wanted to be. They treated him with so much love, care, respect and dignity when they came to care for him. We couldn't have found a better care agency. They are 100% the best and we can't ever thank them enough for the care and support they gave to our grandad and us.
07 October 2019
We have found Vitality courteous, respectful, knowledgeable and professional at all times with a dedicated level of care for my elderly mother, going over and above on a regular basis to meet her individual needs. We are particularly lucky to have a very conscientious regular carer, who continually exceeds expectations.
20 August 2019
It makes a great difference to start the day with a lovely smile and a cheerful greeting from my personal caregiver. She not only helps with showering but will willingly turn her hand to anything that will help my well-being and all the time ensuring that her kindness does not take away my independence. She is not only my caregiver but a friend and I'd hate not to have her care. Thank you.
Latest Reviews for Vitality Home Health (Gravesham & Dartford)
29 August 2025
We have found Vitality Home care first class in every way. The care has been professional and caring. I would recommend Vitality as an excellent service provider.
26 June 2025
The care received by may dad has been of a really high standard, there have been the odd very minor issues as you'd expect with any care arrangements that are bedding in but these have been dealt with robustly, quickly and very easily! The management are amazing and approachable and the ladies giving care bring joy and proper care every single day!! We would be lost without them and certainly wouldn't look anywhere else. We have had a few care companies over the years but these are the best by far. Really invested in patient care and best outcomes. Very highly recommended.
20 June 2025
After having a stay in hospital my Gran, 91, was discharged with a package of care provided by KCC, her home, personal hygiene and health deteriorated rapidly due to this service. Her trust in accepting any form of help was nonexistent. This lead to me believing she would sadly not be with us much longer. Spending 24hours a day in a chair and being unable to even move to use the toilet. I contacted Vitality home help in crisis, they assessed my Gran the very next day. The improvement in her health + wellbeing is nothing less than outstanding. She is now mobile, goes to bathroom, sleeps in her bed and accepts help in all areas. Her home is kept immaculate and careers go the extra mile eg. If groceries run low or prescriptions need collecting. Their patience / communication whilst she adjusted to accepting help and forming friendships has been truly special. Vitality have been understanding of our unique family circumstances and have supported us as much as they have her.
19 June 2025
I am very happy with the service provided by Vitality home health. My elderly sister was extremely reluctant to have care other than from myself, but after many years it was affecting my own health and my own family responsibilities. The Supervisors have worked hard to smooth the change for my sister, and myself. They are very helpful and understanding and make sure the carers are fully aware of the tasks they need to complete. Any problems are quickly addressed and I am kept informed of any changes needed, or any concerns the carers have about my sister. I can access an App easily to find what carers are allocated, and to see all the care they have carried out on each visit. All the carers have been kind, caring and efficient and have helped me immensely with looking after my sister. I am very grateful to them all.
13 May 2025
I moved my dad's care to Vitality a month ago because I was unhappy with his previous care provider. What a difference! Communication has been fantastic. I am notified if I need to be aware of anything. The care dad has been given is very professional and respectful. The carer comes in 4 times a day and is always punctual. Any unavoidable problems we have been notified about. I like the app where I can see the carers notes and I know that he's been left safe and happy. And even though they don't need to care for mum at the moment she isn't neglected abd gets her cuppa too! Thank you x
31 May 2024
Vitality always so respectful to my mother's needs. My mother always felt safe and cared for, even when Mum passed away was so kind.
11 September 2023
I am the daughter of a service user. I deal with all aspects of my mother's care and support and encourage her to fully participate in her care needs. All of the carers are friendly and respectful in the support they give to my mother. Given the time restraints on time for care and my mother's "I'll do it in my own time" it is easy for the carers to do the tasks for her, and she will let them if she can. The company lets me know if there are any major problems and if they are able to deal with them competently.
09 August 2023
Carers from Vitality are really lovely people and my dad is really happy with the service and company they provide. The office keeps us up-to-date with any issues or changes. We are all really happy with the service and it gives us peace of mind to know that someone is seeing our dad every day when we can't be there.
07 August 2023
We have found Vitality to be extremely professional throughout. The care received by my parents has been exceptional. The carer supplied by Vitality is friendly, extremely attentive, helpful and very professional. We look forward to receiving care from Vitality.
28 July 2023
Overall my father receives a good service especially if the same carer comes every week, if it differs it confuses him and he tends to continue with the confusion for the next few days. The regular carer that cares for my dad is kind, helpful and efficient, my dad likes her very much as I do.
26 July 2023
We have only had care for a week but are pleased with the carers.
23 June 2020
My mum has been very happy with the care received from Vitality. The carers are friendly and helpful and have gone beyond simply providing basic care needs by looking at my mum's weight loss and mobility issues and getting advice from a qualified GP.
22 June 2020
My dad's health has been failing for some time now and Vitality have provided help getting him showered and dressed in the mornings. Recently he became much weaker and required a lot more help and Vitality have been absolutely brilliant - providing a waking carer overnight and two carers coming four times a day to change him etc - at less than a day's notice. The carers we have are wonderful, they are lovely with my dad, and are also giving my mum massive support. We have a laugh with them and they go over and above to make sure we are being looked after. Cannot recommend them highly enough.
09 October 2019
All staff at Vitality are amazing, they helped us get our grandad home from hospital so that he could pass away peacefully at home, where he wanted to be. They treated him with so much love, care, respect and dignity when they came to care for him. We couldn't have found a better care agency. They are 100% the best and we can't ever thank them enough for the care and support they gave to our grandad and us.
07 October 2019
We have found Vitality courteous, respectful, knowledgeable and professional at all times with a dedicated level of care for my elderly mother, going over and above on a regular basis to meet her individual needs. We are particularly lucky to have a very conscientious regular carer, who continually exceeds expectations.
20 August 2019
It makes a great difference to start the day with a lovely smile and a cheerful greeting from my personal caregiver. She not only helps with showering but will willingly turn her hand to anything that will help my well-being and all the time ensuring that her kindness does not take away my independence. She is not only my caregiver but a friend and I'd hate not to have her care. Thank you.