Unit 12, Millers Walk, Fakenham, NR21 9AP
View Full Details of Helping Hands Home Care (Fakenham)Easy to organise, prompt service with excellent communication between my mother and myself and sister. Staff always polite and kind. Happy to do lots of different jobs as well as the initial requirements. Great to have a schedule ahead of time.
My mother has needed care for her feet, which has involved them having to be soaked for an hour before being treated. The staff who came have all been very friendly, attentive and kind - doing other odd jobs during the soaking periods, but also taking the time to talk to mum, who is a widow who lives alone.
Helping Hands help with the care of my 88 year old parents. We have been using them for nearly 6 months and have only positive things to say about them. A carer comes in every day to help with personal hygiene and making sure they are happy and have what they need. The carers are all very friendly and liked by my parents. Within reason they will be as flexible as possible on timings and making changes to the visits. Would thoroughly recommend them.
This was the first time I have had to have help and all your staff have made it an easy and very friendly experience. They are always on time and do all they can to make their visits a good time with all their help, I enjoy their company, especially as they are often my only visitors in a day.
From start to finish excellent service, I needed care for mum while I took a trip away, before I went she had a fall, the care I had arranged for overnight care wasn't enough so it was arranged at a days notice for 3 ladies 1 each day to sit with with Mum, she had a lovely time with them all. They were fantastic, kind, caring and treated mum with utmost respect. Couldn't of asked for more, I could relax away.
Easy to organise, prompt service with excellent communication between my mother and myself and sister. Staff always polite and kind. Happy to do lots of different jobs as well as the initial requirements. Great to have a schedule ahead of time.
My mother has needed care for her feet, which has involved them having to be soaked for an hour before being treated. The staff who came have all been very friendly, attentive and kind - doing other odd jobs during the soaking periods, but also taking the time to talk to mum, who is a widow who lives alone.
Helping Hands help with the care of my 88 year old parents. We have been using them for nearly 6 months and have only positive things to say about them. A carer comes in every day to help with personal hygiene and making sure they are happy and have what they need. The carers are all very friendly and liked by my parents. Within reason they will be as flexible as possible on timings and making changes to the visits. Would thoroughly recommend them.
This was the first time I have had to have help and all your staff have made it an easy and very friendly experience. They are always on time and do all they can to make their visits a good time with all their help, I enjoy their company, especially as they are often my only visitors in a day.
From start to finish excellent service, I needed care for mum while I took a trip away, before I went she had a fall, the care I had arranged for overnight care wasn't enough so it was arranged at a days notice for 3 ladies 1 each day to sit with with Mum, she had a lovely time with them all. They were fantastic, kind, caring and treated mum with utmost respect. Couldn't of asked for more, I could relax away.