Submit a Review for Bluebird Care West Bromwich & Sandwell
Office 13 Flexspace, Direct 2 Industrial Park, Roway Lane, Oldbury, B69 3ES
View full details of Bluebird Care West Bromwich & SandwellLatest Reviews for Bluebird Care West Bromwich & Sandwell
15 March 2026
Bluebird care were engaged to care for my dad who's mobility and frailty gradually got worse from the summer of 25. Everything was explained from day one and the girls who came to him every day were always very caring and personable and respectful towards Dad and nothing was ever any trouble. If
there was any issue appearing overnight at the morning visit, there was never any issue with staying for extra time whilst the medical side was sorted out etc. Palliative care was in place for the the final two weeks and again that personal touch that the girls gave him was very much appreciated. If ever I need to engage a care company again, I would have absolutely no hesitation in employing Bluebird.
18 September 2025
From day one we knew my Aunie was in safe hands.
Bluebird have given first class care, going above and beyond with excellent care and
guidance throughout.
The staff and carers are excellent, not only for my Auntie but for the family also.
I have no hesitation at all recommending Bluebird.
Thank you all for your support.
05 September 2025
A wonderful team of carers who supported our step father right up to the end of his life. Could not fault any of the care team. Each and every carer was amazing with our step father. Me and my family are so truly greatful for all the hard work and time spent looking after our loved one.
05 September 2025
The service we recieve from Blubird Care, helps us to keep our Mom in her own home, knowing that she is well looked after. The ladies who visit her regularly have a good idea of how to chat and interact with her.
The management staff are always extremely helpful and will accommodate any changes we
feel necessary. They go above and beyond to help. We are so glad that we chose Bluebird Care, it's a totally different experience to the care we had for our brother a couple of years ago. I was apprehensive about having carers for Mom, but I really needn't have worried. Only wish we had had them for our brother.
20 May 2025
My carer is someone I can trust and is willing to carry out any task I ask of her and like her caring she does it with passion I look forward to seeing her with her happy smiling face and cheerful chit chat she makes me day. My carer is a gem the best carer on the planet.
06 May 2025
I cannot praise Bluebird care enough. They provided excellent care for my mom. She was in and out of hospital, so we were constantly cancelling or changing scheduled visits. Bluebird were always very accommodating and nothing was too much trouble. I highly recommend this company.
23 April 2025
Service is excellent. One staff member in particular is 1st Class and takes good care of me. I feel safe in her care.
08 April 2025
Very satisfied with the service. Thank you.
28 March 2025
Bluebird carers care for my mum professionally and with respect. Visits can be challenging, to say the least, but the carers still carry out their job with a minimum of fuss. This gives me the confidence to enjoy evenings away and to wake in the morning knowing that my mum is clean, dressed and fed.
The carers go above and beyond what I expected - they also look after my mum's flat, change her bed and do the washing. It's always clean and tidy there and leaves me with more time to be a daughter rather than also trying to clean the flat. A huge thank you to both the carers and the management there.
17 May 2024
Bluebird Care has been coming to my Dad's home on a weekly basis for about 12 months. All staff members who have attended to Dad have done so with patience and sensitivity to his needs and sometimes challenging situations. They have been careful in following his personal boundaries and have always
contacted me with any concerns and followed protocol when unable to reach me.
Staff have all been friendly and approachable and I have confidence in their ability to provide a high standard of care.
17 May 2024
Very grateful to have a care company that I know looks after my mum without our family having to worry. The managers and carers go above and beyond what is expected. My mum is treated with dignity and love. The managers have also supported us as a family too.
17 May 2024
All the carers who Mom has had have been very helpful and professional. Very friendly and treat mom with dignity. Whenever we call at short notice for extra hours we are always accommodated, which is very much appreciated.
Mom was very reluctant to have carers to begin with but they have proved to
be a service we couldn't manage without and have removed a great deal of anxiety for me, her daughter and her immediate family.
Would definitely recommend Bluebird even though a little more expensive than other providers.
16 May 2024
The care company is very professional and caring. We have used this company just over a month for my mother who has dementia.
Nothing is not too much trouble and has put extra things in place to help my parents.
All of the staff are friendly and will go the extra mile to make things easier for my
mom. They are very reliable and always on the end of the phone for any questions and advice.
25 April 2024
Bluebird Care are always extremely accommodating and have responded immediately to our changing needs.
The carers that visit are kind, patient and friendly.
I feel reassured that I will be alerted by the team if anything is amiss when the carers visit.
18 March 2024
The carers from Bluebird were fantastic from the offset when caring for my elderly father, and looked after him for over fourteen months. Each carer and the management were wonderful, kind and patient with him as he had to learn to accept their help, and they learned to anticipate his needs. The
care was excellent from day one, making sure Dad was clean, had what he wanted and needed, and also offering him emotional support and friendly company. They would take the time to chat with him, get to know him, and always asked if there was anything more they could do for him. Bluebird started caring for my dad in September 2022 when he was discharged from hospital for palliative care. Based on how he presented at the time, we did not think he would be with us for more than a few months, but thanks to the care he received we had longer with him and managed to keep him at home, as per his wishes. In his final days every member of staff was exceptional and supportive. We can't thank them enough.
20 December 2023
We have been using Bluebird Care for nearly a year and are delighted with the care they provide.
Always reliable and very flexible, which we have found invaluable as Dad's care needs continue to change.
It is extremely well managed, and there is always someone available to speak to at any time,
day or night.
We particularly like their app, which provides customer plans, schedules and notes after every care call, keeping us fully informed.
Dad prefers familiarity, and the team works hard to provide regular carers. They listen to what we want and what Dad needs, and they endeavour to accommodate.
The team are reliable and caring, and we trust them. They always deliver.
We know Dad is cared for by an exceptional team, including his day-to-day carers and also the back office staff. It is comforting to know that when we cannot be there, Dad is having the best care and attention.
We highly recommend Bluebird Care; they work with us and have become part of our family and enable Dad to remain safe and happy at home.
A huge thank you.
15 November 2023
Bluebird are a highly organised and professional team who are a credit to their profession. My mum was treated with the utmost respect and care over the 2 years she was looked after. These lovely ladies became an extended part of our family and genuinely 'cared' for my mum even through the most
difficult of times, going above and beyond on countless occasions. Timings were adjusted to suit Mum's ever-demanding needs with meetings even taking place in hospital with family when Mum was admitted to review her healthcare and ensure everything was in place for her discharge. This care continued during Mum's hospitalisation with this dedicated team visiting when the family was unable to, keeping Mum's spirits up and giving our family much-needed comfort during difficult times. I can't recommend this company highly enough, they truly put the 'care' into carers.
24 July 2023
The team at Bluebird are amazing (very personable, caring, professional and experienced). At the beginning of June, I did not know where or how to get help. Living outside the area, I needed to find a company I could trust. The team has provided much-needed support for my relatives, particularly
around hospital appointments, organising home appointments /medication and helping with shopping. The things I value most from the team are: 1) The great warmth that they show my relatives and me. 2) Total trust; nothing is too much trouble, the phone is answered day and night and I know that the team will always be there and on time. 3) The team's experience and advice; I would be lost without it. 4) How they look after their team: career progression, support and good working environment. One of the key factors why I initially engaged them. Excellent service and good value for money. Highly recommended. Thank you, team.
16 May 2023
At the moment I use the service once a week. I am very happy with it.
12 May 2023
Good care from all staff. Always pleasant and enjoy my chats with them all.
Latest Reviews for Bluebird Care West Bromwich & Sandwell
15 March 2026
Bluebird care were engaged to care for my dad who's mobility and frailty gradually got worse from the summer of 25. Everything was explained from day one and the girls who came to him every day were always very caring and personable and respectful towards Dad and nothing was ever any trouble. If
there was any issue appearing overnight at the morning visit, there was never any issue with staying for extra time whilst the medical side was sorted out etc. Palliative care was in place for the the final two weeks and again that personal touch that the girls gave him was very much appreciated. If ever I need to engage a care company again, I would have absolutely no hesitation in employing Bluebird.
18 September 2025
From day one we knew my Aunie was in safe hands.
Bluebird have given first class care, going above and beyond with excellent care and
guidance throughout.
The staff and carers are excellent, not only for my Auntie but for the family also.
I have no hesitation at all recommending Bluebird.
Thank you all for your support.
05 September 2025
A wonderful team of carers who supported our step father right up to the end of his life. Could not fault any of the care team. Each and every carer was amazing with our step father. Me and my family are so truly greatful for all the hard work and time spent looking after our loved one.
05 September 2025
The service we recieve from Blubird Care, helps us to keep our Mom in her own home, knowing that she is well looked after. The ladies who visit her regularly have a good idea of how to chat and interact with her.
The management staff are always extremely helpful and will accommodate any changes we
feel necessary. They go above and beyond to help. We are so glad that we chose Bluebird Care, it's a totally different experience to the care we had for our brother a couple of years ago. I was apprehensive about having carers for Mom, but I really needn't have worried. Only wish we had had them for our brother.
20 May 2025
My carer is someone I can trust and is willing to carry out any task I ask of her and like her caring she does it with passion I look forward to seeing her with her happy smiling face and cheerful chit chat she makes me day. My carer is a gem the best carer on the planet.
06 May 2025
I cannot praise Bluebird care enough. They provided excellent care for my mom. She was in and out of hospital, so we were constantly cancelling or changing scheduled visits. Bluebird were always very accommodating and nothing was too much trouble. I highly recommend this company.
23 April 2025
Service is excellent. One staff member in particular is 1st Class and takes good care of me. I feel safe in her care.
08 April 2025
Very satisfied with the service. Thank you.
28 March 2025
Bluebird carers care for my mum professionally and with respect. Visits can be challenging, to say the least, but the carers still carry out their job with a minimum of fuss. This gives me the confidence to enjoy evenings away and to wake in the morning knowing that my mum is clean, dressed and fed.
The carers go above and beyond what I expected - they also look after my mum's flat, change her bed and do the washing. It's always clean and tidy there and leaves me with more time to be a daughter rather than also trying to clean the flat. A huge thank you to both the carers and the management there.
17 May 2024
Bluebird Care has been coming to my Dad's home on a weekly basis for about 12 months. All staff members who have attended to Dad have done so with patience and sensitivity to his needs and sometimes challenging situations. They have been careful in following his personal boundaries and have always
contacted me with any concerns and followed protocol when unable to reach me.
Staff have all been friendly and approachable and I have confidence in their ability to provide a high standard of care.
17 May 2024
Very grateful to have a care company that I know looks after my mum without our family having to worry. The managers and carers go above and beyond what is expected. My mum is treated with dignity and love. The managers have also supported us as a family too.
17 May 2024
All the carers who Mom has had have been very helpful and professional. Very friendly and treat mom with dignity. Whenever we call at short notice for extra hours we are always accommodated, which is very much appreciated.
Mom was very reluctant to have carers to begin with but they have proved to
be a service we couldn't manage without and have removed a great deal of anxiety for me, her daughter and her immediate family.
Would definitely recommend Bluebird even though a little more expensive than other providers.
16 May 2024
The care company is very professional and caring. We have used this company just over a month for my mother who has dementia.
Nothing is not too much trouble and has put extra things in place to help my parents.
All of the staff are friendly and will go the extra mile to make things easier for my
mom. They are very reliable and always on the end of the phone for any questions and advice.
25 April 2024
Bluebird Care are always extremely accommodating and have responded immediately to our changing needs.
The carers that visit are kind, patient and friendly.
I feel reassured that I will be alerted by the team if anything is amiss when the carers visit.
18 March 2024
The carers from Bluebird were fantastic from the offset when caring for my elderly father, and looked after him for over fourteen months. Each carer and the management were wonderful, kind and patient with him as he had to learn to accept their help, and they learned to anticipate his needs. The
care was excellent from day one, making sure Dad was clean, had what he wanted and needed, and also offering him emotional support and friendly company. They would take the time to chat with him, get to know him, and always asked if there was anything more they could do for him. Bluebird started caring for my dad in September 2022 when he was discharged from hospital for palliative care. Based on how he presented at the time, we did not think he would be with us for more than a few months, but thanks to the care he received we had longer with him and managed to keep him at home, as per his wishes. In his final days every member of staff was exceptional and supportive. We can't thank them enough.
20 December 2023
We have been using Bluebird Care for nearly a year and are delighted with the care they provide.
Always reliable and very flexible, which we have found invaluable as Dad's care needs continue to change.
It is extremely well managed, and there is always someone available to speak to at any time,
day or night.
We particularly like their app, which provides customer plans, schedules and notes after every care call, keeping us fully informed.
Dad prefers familiarity, and the team works hard to provide regular carers. They listen to what we want and what Dad needs, and they endeavour to accommodate.
The team are reliable and caring, and we trust them. They always deliver.
We know Dad is cared for by an exceptional team, including his day-to-day carers and also the back office staff. It is comforting to know that when we cannot be there, Dad is having the best care and attention.
We highly recommend Bluebird Care; they work with us and have become part of our family and enable Dad to remain safe and happy at home.
A huge thank you.
15 November 2023
Bluebird are a highly organised and professional team who are a credit to their profession. My mum was treated with the utmost respect and care over the 2 years she was looked after. These lovely ladies became an extended part of our family and genuinely 'cared' for my mum even through the most
difficult of times, going above and beyond on countless occasions. Timings were adjusted to suit Mum's ever-demanding needs with meetings even taking place in hospital with family when Mum was admitted to review her healthcare and ensure everything was in place for her discharge. This care continued during Mum's hospitalisation with this dedicated team visiting when the family was unable to, keeping Mum's spirits up and giving our family much-needed comfort during difficult times. I can't recommend this company highly enough, they truly put the 'care' into carers.
24 July 2023
The team at Bluebird are amazing (very personable, caring, professional and experienced). At the beginning of June, I did not know where or how to get help. Living outside the area, I needed to find a company I could trust. The team has provided much-needed support for my relatives, particularly
around hospital appointments, organising home appointments /medication and helping with shopping. The things I value most from the team are: 1) The great warmth that they show my relatives and me. 2) Total trust; nothing is too much trouble, the phone is answered day and night and I know that the team will always be there and on time. 3) The team's experience and advice; I would be lost without it. 4) How they look after their team: career progression, support and good working environment. One of the key factors why I initially engaged them. Excellent service and good value for money. Highly recommended. Thank you, team.
16 May 2023
At the moment I use the service once a week. I am very happy with it.
12 May 2023
Good care from all staff. Always pleasant and enjoy my chats with them all.