Bluebird Care Sandwell
Office 13 Flexspace, Direct 2 Industrial Park, Roway Lane,
Oldbury
B69 3ES
I feel my support package has been put together very well. I enjoy having different members of staff
Liam M (Client)
Carers arrive on time, always polite, always involving my grandfather in a conversation
K C (Granddaughter of Client)
An excellent service when we needed it most with my Mum who is in the late stages of Alzheimer's
J L (Daughter of Client)
Bluebird Care Sandwell has a Review Score of 10 (9.978) out of 10, based on 15 reviews in the last 2 years.
Over all time Bluebird Care Sandwell has 56 reviews.
5.0 out of 5
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Good Afternoon June, that is such a lovely comment. Im so glad your carer makes you feel so comfortable and happy. Take Care
5.0 out of 5
thank you for such a lovely comment. It was our pleasure looking after your mom, she was truly a lovely lady. Take care
5.0 out of 5
Hi, thank you so much for taking the time to reply and letting me know personally who this carer is. Its so nice to hear how safe you feel in her care. Take care
5.0 out of 5
im really happy to hear that you are satisfied with our service. We try our hardest to keep our standards high and our customers happy. Take care
5.0 out of 5
Good Afternoon Ann, Thank you for such a lovely comment. We aim to provide the best care possible as that is what our customers deserve. I'm so glad to hear that it is giving you more time to be a daughter. As always, you know where we are if you need anything. Many thanks- Kayleigh.
5.0 out of 5
Thank you so much for such a lovely review. It's a pleasure going in to see your dad on a weekly basis. Many thanks.
5.0 out of 5
Good Afternoon Jenny, I am thrilled you came back to Bluebird Care. We are thrilled to have you back with us and to be able to give you the care your mom deserves but also as a family. Take care.
5.0 out of 5
Good Afternoon Craig, thank you for such a lovely review. Your mother-in-law is a lovely lady and all my girls just love to attend her calls. Take care.
5.0 out of 5
Good morning, thank you so much for your kind words. It's been a pleasure working with your mom and dad. We will continue to do as much as we can to support you all through this difficult time. Many thanks.
5.0 out of 5
Thank you so much for rating us! Our team takes pride in providing an excellent customer experience, keeping people safe and happy in their homes and we're glad you feel we do this well! If we can be any help in the future let us know.
5.0 out of 5
Thank you so much for such a lovely review. It was our pleasure looking after your dad. It was a pleasure to be able to give him extra time with yourself and your family. You know where we are if you ever just want to talk. Take care.
5.0 out of 5
Thank you so much for such a caring response. Im so glad you are happy with the care Bluebird Care gave to your dad. We are always here if you need any support. Thank you again.
5.0 out of 5
Good Morning Jan, thank you so much for this beautiful review. Your mom is such a lovely lady and it was a pleasure and honour to take care of her. I wish you all the best for the future and you take care.
5.0 out of 5
Good Morning Jane, thank you for such a lovely comment. It's been a pleasure getting to know you all and hopefully putting your mind at ease. Take care.
5.0 out of 5
Thank you for taking your time to give us a positive review. We are pleased to hear that you are satisfied with our service.
5.0 out of 5
Thank you for taking your time to give us a positive review. I am glad you are happy with your care.
5.0 out of 5
Thank you for you kind words.We are so pleased to hear you're happy with the service you are receiving.
5.0 out of 5
Good morning Joan, Thank you for leaving such a nice comment. I'm so happy to hear that we bring you comfort. Please do not hesitate to get in touch if you need any further help. Many thanks.
The Review Score of 10 (9.978) out of 10 for Bluebird Care Sandwell is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Bluebird Care Sandwell is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
Jatinder Sahota and Kiran Sahota are the owners and directors of Bluebird Care Sandwell.
After qualifying as a Pharmacist Jatinder spent five years working in the community gaining experience in helping elderly and vulnerable customers. Kiran completed a degree in Economics and worked for a leading bank as a trainer and customer services manager. They wanted to put their gained experience, knowledge and skillsets to use by doing something that would positively impact others’ lives and decided to join the Bluebird Care network and open Bluebird Care Sandwell.
It is important to Jatinder and Kiran that the homecare services that Bluebird Care Sandwell deliver are consistently delivered to a high standard. “Good old-fashioned service” is not just a tagline, we mean it!
Kayleigh is our CQC registered care manager and is responsible for the wellbeing of our customers and staff team. She joined us as a care assistant in 2019 with a passion to care and a love for all things 50’s related. Within a short space of time she was promoted to care supervisor and in 2021 took another step up into the role of Care Coordinator. In September 2022 Kayleigh accepted her current position as registered manager and has since made a positive impact to the services we provide and is an asset to our organisation.
“ I’m passionate to continue to grow Bluebird Care Sandwell into the best homecare provider in the area. I want all my customers to receive a 5* service 365 days of a year, and want my care team to feel empowered and valued at all times. “
Nicole is usually the first face you will meet as she is responsible for completing all new customer assessments and ongoing reviews. Nicole loves being out in the field meeting our wonderful customers and collecting invaluable feedback.
Nicole joined our team as a care assistant in 2021. She was new to care but impressed us with her naturally caring nature and ability to learn quickly. She was soon promoted to supervisor and then care coordinator where she continues to go above and beyond for our customers and staff team.
Zoe is usually the first voice you will hear when you call our office. She is responsible for onboarding new carers and dealing with all general customer queries.
She started with Bluebird Care Sandwell in 2021 as a part-time administration apprentice while studying at college.
Zoe impressed us with her eagerness to learn and take on more responsibilities. She enjoyed her role so much that she left college and came to work with us full-time as a training and recruitment administrator.
Fozia is the newest member of our office/management team. She has many years of care experience and is very confident out in the field. You will find Fozia visiting our customers regularly to update care plans and assessments to ensure we meet our customer’s ever-changing needs.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Sandwell to verify any information. View our terms and conditions. Bluebird Care Sandwell has an Enhanced Service - more info.
