Bluebird Care Sandwell
Office 13 Flexspace, Direct 2 Industrial Park, Roway Lane,
Oldbury
B69 3ES
I feel my support package has been put together very well. I enjoy having different members of staff
Liam M (Client)
Carers arrive on time, always polite, always involving my grandfather in a conversation
K C (Granddaughter of Client)
An excellent service when we needed it most with my Mum who is in the late stages of Alzheimer's
J L (Daughter of Client)
Bluebird Care Sandwell has a Review Score of 10 (9.979) out of 10, based on 16 reviews in the last 2 years.
Over all time Bluebird Care Sandwell has 57 reviews.
5.0 out of 5
Good morning Joan, Thank you for leaving such a nice comment. I'm so happy to hear that we bring you comfort. Please do not hesitate to get in touch if you need any further help. Many thanks.
5.0 out of 5
Good Morning Vicki, Thank you so much for your comment and kind words. It's lovely to hear that we are able to help you out and support you through hard times. Take care.
5.0 out of 5
Good Morning Margaret, thank you so much for taking the time to give us our review. I'm really happy that you think our carer is willing to do everything. Kind Regards.
5.0 out of 5
Hi T L, Thank you for your comment. I'm really glad to hear that you feel safe to leave your mom with the carers. If you do have any issues please do not hesitate to contact me. Many thanks again.
5.0 out of 5
Hi Terry, I'm extremely happy to hear that your mother is receiving the best of care and that she sees us as family. We are like a family and treat everyone like our own. Thanks again for your review. Kayleigh
5.0 out of 5
Hi Micheal,
Thank you for your feedback. I'm very happy to hear that you are happy with the carer and the work that she provides for you. Please do not hesitate to contact me if you require anything additional. Many thanks - Kayleigh Martin
5.0 out of 5
Hi Sarah, thank you for your comment. It is great to hear your positive comments. Please do not hesitate to contact me if you require any further assistance. Many thanks again- Kayleigh
5.0 out of 5
Hi Emily, thank you for such a lovely comment. I'm very happy that you are satisfied with the service we provide for your grandfather.
Rest assured, we will support you all as much as possible and as best as we can going forward. Many thanks.
5.0 out of 5
Hello Tina, you really made our day! We always love to receive a positive review of the care we provide, and appreciate you taking the time to rate us! Your great rating means a lot to us, and we appreciate you taking the time to leave us this review!
5.0 out of 5
Thank you so much for the high star rating! We are always here for your home care needs! We are always more than happy to assist you if anything else comes up. Take care!
5.0 out of 5
Hi Robert, thank you so much for rating us! Our team takes pride in providing an excellent customer experience, keeping people safe and happy in their home and we're glad you feel we do this well!
5.0 out of 5
Thank you so much for the positive review! We will continue to do our best to earn it! Please don't hesitate to reach out to us if there's anything additional we can do for you!
5.0 out of 5
Thank you for the amazing review. We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Please do not hesitate to contact me if I can assist you further.
5.0 out of 5
4.0 out of 5
5.0 out of 5
5.0 out of 5
5.0 out of 5
4.0 out of 5
5.0 out of 5
The Review Score of 10 (9.979) out of 10 for Bluebird Care Sandwell is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Bluebird Care Sandwell is based on 16 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
Jatinder Sahota and Kiran Sahota are the owners and directors of Bluebird Care Sandwell.
After qualifying as a Pharmacist Jatinder spent five years working in the community gaining experience in helping elderly and vulnerable customers. Kiran completed a degree in Economics and worked for a leading bank as a trainer and customer services manager. They wanted to put their gained experience, knowledge and skillsets to use by doing something that would positively impact others’ lives and decided to join the Bluebird Care network and open Bluebird Care Sandwell.
It is important to Jatinder and Kiran that the homecare services that Bluebird Care Sandwell deliver are consistently delivered to a high standard. “Good old-fashioned service” is not just a tagline, we mean it!
Kayleigh is our CQC registered care manager and is responsible for the wellbeing of our customers and staff team. She joined us as a care assistant in 2019 with a passion to care and a love for all things 50’s related. Within a short space of time she was promoted to care supervisor and in 2021 took another step up into the role of Care Coordinator. In September 2022 Kayleigh accepted her current position as registered manager and has since made a positive impact to the services we provide and is an asset to our organisation.
“ I’m passionate to continue to grow Bluebird Care Sandwell into the best homecare provider in the area. I want all my customers to receive a 5* service 365 days of a year, and want my care team to feel empowered and valued at all times. “
Nicole is usually the first face you will meet as she is responsible for completing all new customer assessments and ongoing reviews. Nicole loves being out in the field meeting our wonderful customers and collecting invaluable feedback.
Nicole joined our team as a care assistant in 2021. She was new to care but impressed us with her naturally caring nature and ability to learn quickly. She was soon promoted to supervisor and then care coordinator where she continues to go above and beyond for our customers and staff team.
Zoe is usually the first voice you will hear when you call our office. She is responsible for onboarding new carers and dealing with all general customer queries.
She started with Bluebird Care Sandwell in 2021 as a part-time administration apprentice while studying at college.
Zoe impressed us with her eagerness to learn and take on more responsibilities. She enjoyed her role so much that she left college and came to work with us full-time as a training and recruitment administrator.
Fozia is the newest member of our office/management team. She has many years of care experience and is very confident out in the field. You will find Fozia visiting our customers regularly to update care plans and assessments to ensure we meet our customer’s ever-changing needs.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Sandwell to verify any information. View our terms and conditions. Bluebird Care Sandwell has an Enhanced Service - more info.
