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1st Floor, Unit 15A, Alstone Business Centre, Alstone Lane, Cheltenham, GL51 8HF
View Full Details of Merit Care CheltenhamLatest Reviews for Merit Care Cheltenham
04 November 2025
Carer did not provide the care that was required. He did not give my father a shower or even talk to him to convince him to have a shower. Did not show care or friendliness. Instead he called a random boiler engineer who took £90 in cash from my mother and the boiler engineer said, the boiler will break down again and call me again. The carer job is to provide care to my dad, but instead he put my vulnerable 80 year old parents who's first language is not English at risk. Since February 2025, they will not respond to my emails.
20 July 2021
We find the carers from Merit Care very good and have no hesitation in recommending them. They are always cheerful, kind and caring. They are most efficient at washing, changing and physically taking care of my husband who is now bed-bound, doubly incontinent and suffers with various health problems - needing very careful moving and handling. They have a way of making him feel special and usually lift his spirits, bringing a smile (or a laugh), to his face.
20 July 2021
Merit Care are caring, helpful and encouraging people to keep their independence, no matter how small. They treat me with respect and if there is a problem you can talk to them. If its solvable it gets solved and if not the will work with a client to get it solved.
Latest Reviews for Merit Care Cheltenham
04 November 2025
Carer did not provide the care that was required. He did not give my father a shower or even talk to him to convince him to have a shower. Did not show care or friendliness. Instead he called a random boiler engineer who took £90 in cash from my mother and the boiler engineer said, the boiler will break down again and call me again. The carer job is to provide care to my dad, but instead he put my vulnerable 80 year old parents who's first language is not English at risk. Since February 2025, they will not respond to my emails.
20 July 2021
We find the carers from Merit Care very good and have no hesitation in recommending them. They are always cheerful, kind and caring. They are most efficient at washing, changing and physically taking care of my husband who is now bed-bound, doubly incontinent and suffers with various health problems - needing very careful moving and handling. They have a way of making him feel special and usually lift his spirits, bringing a smile (or a laugh), to his face.
20 July 2021
Merit Care are caring, helpful and encouraging people to keep their independence, no matter how small. They treat me with respect and if there is a problem you can talk to them. If its solvable it gets solved and if not the will work with a client to get it solved.