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Merit Care Cheltenham

1st Floor, Unit 15A, Alstone Business Centre, Alstone Lane, Cheltenham, Gloucestershire GL51 8HF
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Care Provided by Merit Care Cheltenham

Types of Home Care

  • Visiting Care
  • Live-in Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Funding & Fees

Prices

Our fees are subject to a full assessment.
Prices depends with individual needs.
Dom care services are charged hourly.

24 Hour live in care services are charged weekly.

Contact Merit Care Cheltenham to get a personalised quote:

Good to Know

Group/Owner

Person in charge

  • Eddington Mukutirwa (Operations Manager)
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Merit Care Cheltenham Reviews (3)

1.0

Merit Care Cheltenham has a Review Score of 1.0 (1) out of 10, based on 1 reviews in the last 2 years. Over all time Merit Care Cheltenham has 3 reviews.

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Review from N P (Daughter of Client) published on 4 November 2025 Submitted via Website
Overall Experience
Carer did not provide the care that was required.
He did not give my father a shower or even talk to him to convince him to have a shower. Did not show care or friendliness.
Instead he called a random boiler engineer who took £90 in cash from my mother and the boiler engineer said, the boiler will break down again and call me again.
The carer job is to provide care to my dad, but instead he put my vulnerable 80 year old parents who's first language is not English at risk.

Since February 2025, they will not respond to my emails.

Reply from Merit Care Ltd, Quality Assurance Officer at Merit Care Cheltenham

This review is not correct and very misleading. Our carers only attended to this gentleman once which was on our first visit, on our arrival at the property, there was no heating in the house and it was very cold. There was no hot water either, as a result the gentleman declined to have a wash due...  

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Review from Aileen R (Client / Service User) published on 20 July 2021 Submitted via Website
Overall Experience
We find the carers from Merit Care very good and have no hesitation in recommending them.
They are always cheerful, kind and caring. They are most efficient at washing, changing and physically taking care of my husband who is now bed-bound, doubly incontinent and suffers with various health problems - needing very careful moving and handling.

They have a way of making him feel special and usually lift his spirits, bringing a smile (or a laugh), to his face.

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No Rating
Review from Louise L (Client / Service User) published on 20 July 2021 Submitted via Website
Overall Experience

Merit Care are caring, helpful and encouraging people to keep their independence, no matter how small. They treat me with respect and if there is a problem you can talk to them. If its solvable it gets solved and if not the will work with a client to get it solved.

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Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 June 2025
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Merit Care Cheltenham.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Merit Care Cheltenham

How many Carers does Merit Care Cheltenham employ?

Merit Care Cheltenham employs 66 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Merit Care Cheltenham to verify any information. View our terms and conditions. Merit Care Cheltenham has a Basic Service - more info.