Beacon Business Centre, Hopton Road, Devizes, SN10 2EY
View Full Details of Alina Homecare DevizesFrom my first contacts with the manager Dean I was hopeful I'd found a reliable solution to my very elderly Mum' s care needs. Dean was professional, responsive and flexible from the start. The carers themselves have reinforced this confudence with their kindness and sensitivity to my mum's desire to be independent despite her considerable limitations, their attention to small details and their efficiency. Even in the first two weeks this has included flagging issues and concerns to the manager and myself. I am seriously impressed and very grateful for the care provided.
So im 45 and very very independent, however I have had a few surgical procedures on my left leg and my mobility is bad. After suffering from sepsis in March I was offered care and accepted. Aline took over about 8 weeks ago now and wow what amazing people. Had visits and calls from the owner and his fabulous team all the way through the process as I was extremely nervous due to my fierce independence. The care staff are just fantastic every single one of them I have met genuinely care. They took the time to have a conversation and find out my challenges. I cant say enough good things about the care team. A few going above and beyond to make my days happier and easier. Genuinely a company that really does care. Thank you all so very much
I have recently arranged for my mother in law to have a shower once a week with Alina carers.she is so happy with the care she has been receiving and looks forward to her next visit every week. Alina stepped in at very short notice and arranged her first visit within a couple of days. I was amazed it could be done so quickly. Alina make her feel comfortable in a very personal situation which she was nervous of to start with. The carers have been amazing.
From the first day that my husband came home from hospital the girls friendly and cheerful care was everything my husband needed. The girls were always confident and caring which put my mind to rest when leaving them to look after my husband. I am sure that due to their great care it helped towards my husband's much faster than expected recovery.
I never thought my mum would accept carers in her home after the negative experience we had when she came out of hospital last year. I sought recommendations from 2 separate sources for carers and both independently said Alina were absolutely superb. They were not wrong, after just 5 days I went abroad as planned and after 3 days we agreed mum needed to go into hospital. They helped me out and were on hand to restart care on her discharge 2 days later. I receive daily reports and if there is an issue or a concern, they always call for clarity or awareness. They have stayed longer than the scheduled time as they truly care for my mum. I have TOTAL trust in them and mum looks forward to her twice daily visits which I never thought would happen. The manager and his team are excellent, great communicators but most importantly they genuinely care. I cannot thank them enough and NOTHING is too much to do even when mum is challenging when she is confused. Thoroughly recommend. 5 Gold Stars.
This is the second time we have needed Alina Homecare to support our mother. We all have absolute confidence in the organisation based on our previous experience. It'starts with the management team. Thank you to the staff for working with us and finding the best way to help our mother. Then the team of ladies in the care team. All 100 % professional. They make our mother feel so safe and supported. Always courteous and thorough with whatever the requirements of the visit are and above all thoroughly lovely people. Due to our mother's age and ongoing physical challenges we know we can call on them again to support her and us as we work things out.
Wonderful service, every member of staff who came was kind, friendly and extremely helpful. The care and attention to detail made every visit a happy experience. Thank you for looking after me, during a difficult rehabilitation.
My partner has daily visits to assist with washing and dressing following a serious accident earlier in the year. The carers who visit him are kind, courteous and professional and despite the difference in ages and background communicate very well with him. They are all 5* and turn up on time. I cannot recommend them too highly.
I cannot recommend the manager and the team at Alina Devizes enough. I never thought that my mother would accept carers, but she did. Initially, she tried reducing the number of visits, but she ended up requesting an increase, largely because she enjoyed their company. This is down to the effort that went into understanding my mother's needs and then in finding two carers who were perfect in supporting her. Thank you again.
I have been using Alina Homecare since November to assist me in the mornings with help to get my mother up, carry out personal care duties and assist with getting her dressed. All carers have been fantastic, friendly and go above and beyond their call of duty. Communication has been second to none, with several courtesy calls to check I am happy with everything. Schedules and rotas are given well in advance which is great to be able to make plans around and the office has been more than accommodating if a time of visit needs changing. I would certainly recommend their services to others, professional, prompt and a lovely group of caring individuals who go out of their way to make Mum feel special and important.
Cannot recommend the manager and the Devizes team enough! Absolutely brilliant! We are overwhelmed with their support for my gran. Nothing is too much! They just want to deliver the best they can! Thank you so much!
We didn't know where to start when both our parents needed care at the same time but thankfully Alina was the first to respond to our enquiries and we couldn't be happier. Every carer that has come to their home has been outstanding, we wouldn't hesitate to recommend them.
Our experience with Alina Home Care has been nothing but positive. The standard of care is high and all the carers providing support to my mum have been professional caring always polite and very respectful. They have helped us through difficulties and helped problem solve. The communication with the manager is excellent. Thank you all.
When we moved to the area we were apprehensive about leaving our carers as we had a very good team there. I searched online reviews and approached Alina as our first choice. Luckily they were able to provide the care we needed and were very helpful about adjusting times to suit our requirements. We needn't have worried - from the very first visit, the staff and management have been excellent. Carers are friendly and kind while also being professional. I love to hear them laughing with my husband as they lift his spirits and encourage him. I know that I can rely on them every day for the support that makes it possible to keep my husband at home with me instead of being in a care home. I can't recommend them highly enough to anyone looking for carers!
We are new to the service, but so far Alina Care has been exemplary - their communications have been clear and the carers who have been to Mum have been extremely kind and patient. They have also been able to provide care over the weekends, which no other agency was able to.
From the first call with Alina Homecare the process to set up a care package for my mum has been so professional and efficient. All of the staff are thoughtful, kind and friendly. My mum looks forward to the visits from the carers, the care they have provided has certainly played a large part in her recovery. When contacting the office nothing is too much trouble,the team's help and advice is invaluable. Knowing that my mum has this additional care has helped to put our minds at rest that she is receiving the best care possible. I would absolutely recommend Alina Homecare to friends and family if they should need care help in the future.
Alina Care have been so helpful and caring since the minute I got in touch with them. As I work full time it is very reassuring to have them popping in to check on my father-in-law a couple of times a day to ensure he’s ok and to help him with his meal times. He thoroughly enjoys the visits and loves seeing a friendly face and having a chat with his lovely carers. As a family, we can’t thank them enough for the support and peace of mind they give us.
A friendly, on-time and efficient care service that can be relied upon, with quality staff that ensure the comfort and well-being of the service user. Thank you for enabling carers to continue to be with their loved ones in their own home for as long as is possible.
Cannot thank the kind caring carers who take my dad shopping each week, must admit he looks forward to his little shopping trips to the market every Thursday. Always in time and they keep to the same carers as much as possible which is great as Dad gets to know the carers. Once again I cannot thank them enough. The office staff are also helpful and always inform myself if they have any concerns which is peace of mind for myself and my brothers.
From start to finish, everyone working for Alina have been friendly and helpful, very happy with the help they have provided to my uncle and will be sure to use them again in the future if the need arises, thank you for everything.
From my first contacts with the manager Dean I was hopeful I'd found a reliable solution to my very elderly Mum' s care needs. Dean was professional, responsive and flexible from the start. The carers themselves have reinforced this confudence with their kindness and sensitivity to my mum's desire to be independent despite her considerable limitations, their attention to small details and their efficiency. Even in the first two weeks this has included flagging issues and concerns to the manager and myself. I am seriously impressed and very grateful for the care provided.
So im 45 and very very independent, however I have had a few surgical procedures on my left leg and my mobility is bad. After suffering from sepsis in March I was offered care and accepted. Aline took over about 8 weeks ago now and wow what amazing people. Had visits and calls from the owner and his fabulous team all the way through the process as I was extremely nervous due to my fierce independence. The care staff are just fantastic every single one of them I have met genuinely care. They took the time to have a conversation and find out my challenges. I cant say enough good things about the care team. A few going above and beyond to make my days happier and easier. Genuinely a company that really does care. Thank you all so very much
I have recently arranged for my mother in law to have a shower once a week with Alina carers.she is so happy with the care she has been receiving and looks forward to her next visit every week. Alina stepped in at very short notice and arranged her first visit within a couple of days. I was amazed it could be done so quickly. Alina make her feel comfortable in a very personal situation which she was nervous of to start with. The carers have been amazing.
From the first day that my husband came home from hospital the girls friendly and cheerful care was everything my husband needed. The girls were always confident and caring which put my mind to rest when leaving them to look after my husband. I am sure that due to their great care it helped towards my husband's much faster than expected recovery.
I never thought my mum would accept carers in her home after the negative experience we had when she came out of hospital last year. I sought recommendations from 2 separate sources for carers and both independently said Alina were absolutely superb. They were not wrong, after just 5 days I went abroad as planned and after 3 days we agreed mum needed to go into hospital. They helped me out and were on hand to restart care on her discharge 2 days later. I receive daily reports and if there is an issue or a concern, they always call for clarity or awareness. They have stayed longer than the scheduled time as they truly care for my mum. I have TOTAL trust in them and mum looks forward to her twice daily visits which I never thought would happen. The manager and his team are excellent, great communicators but most importantly they genuinely care. I cannot thank them enough and NOTHING is too much to do even when mum is challenging when she is confused. Thoroughly recommend. 5 Gold Stars.
This is the second time we have needed Alina Homecare to support our mother. We all have absolute confidence in the organisation based on our previous experience. It'starts with the management team. Thank you to the staff for working with us and finding the best way to help our mother. Then the team of ladies in the care team. All 100 % professional. They make our mother feel so safe and supported. Always courteous and thorough with whatever the requirements of the visit are and above all thoroughly lovely people. Due to our mother's age and ongoing physical challenges we know we can call on them again to support her and us as we work things out.
Wonderful service, every member of staff who came was kind, friendly and extremely helpful. The care and attention to detail made every visit a happy experience. Thank you for looking after me, during a difficult rehabilitation.
My partner has daily visits to assist with washing and dressing following a serious accident earlier in the year. The carers who visit him are kind, courteous and professional and despite the difference in ages and background communicate very well with him. They are all 5* and turn up on time. I cannot recommend them too highly.
I cannot recommend the manager and the team at Alina Devizes enough. I never thought that my mother would accept carers, but she did. Initially, she tried reducing the number of visits, but she ended up requesting an increase, largely because she enjoyed their company. This is down to the effort that went into understanding my mother's needs and then in finding two carers who were perfect in supporting her. Thank you again.
I have been using Alina Homecare since November to assist me in the mornings with help to get my mother up, carry out personal care duties and assist with getting her dressed. All carers have been fantastic, friendly and go above and beyond their call of duty. Communication has been second to none, with several courtesy calls to check I am happy with everything. Schedules and rotas are given well in advance which is great to be able to make plans around and the office has been more than accommodating if a time of visit needs changing. I would certainly recommend their services to others, professional, prompt and a lovely group of caring individuals who go out of their way to make Mum feel special and important.
Cannot recommend the manager and the Devizes team enough! Absolutely brilliant! We are overwhelmed with their support for my gran. Nothing is too much! They just want to deliver the best they can! Thank you so much!
We didn't know where to start when both our parents needed care at the same time but thankfully Alina was the first to respond to our enquiries and we couldn't be happier. Every carer that has come to their home has been outstanding, we wouldn't hesitate to recommend them.
Our experience with Alina Home Care has been nothing but positive. The standard of care is high and all the carers providing support to my mum have been professional caring always polite and very respectful. They have helped us through difficulties and helped problem solve. The communication with the manager is excellent. Thank you all.
When we moved to the area we were apprehensive about leaving our carers as we had a very good team there. I searched online reviews and approached Alina as our first choice. Luckily they were able to provide the care we needed and were very helpful about adjusting times to suit our requirements. We needn't have worried - from the very first visit, the staff and management have been excellent. Carers are friendly and kind while also being professional. I love to hear them laughing with my husband as they lift his spirits and encourage him. I know that I can rely on them every day for the support that makes it possible to keep my husband at home with me instead of being in a care home. I can't recommend them highly enough to anyone looking for carers!
We are new to the service, but so far Alina Care has been exemplary - their communications have been clear and the carers who have been to Mum have been extremely kind and patient. They have also been able to provide care over the weekends, which no other agency was able to.
From the first call with Alina Homecare the process to set up a care package for my mum has been so professional and efficient. All of the staff are thoughtful, kind and friendly. My mum looks forward to the visits from the carers, the care they have provided has certainly played a large part in her recovery. When contacting the office nothing is too much trouble,the team's help and advice is invaluable. Knowing that my mum has this additional care has helped to put our minds at rest that she is receiving the best care possible. I would absolutely recommend Alina Homecare to friends and family if they should need care help in the future.
Alina Care have been so helpful and caring since the minute I got in touch with them. As I work full time it is very reassuring to have them popping in to check on my father-in-law a couple of times a day to ensure he’s ok and to help him with his meal times. He thoroughly enjoys the visits and loves seeing a friendly face and having a chat with his lovely carers. As a family, we can’t thank them enough for the support and peace of mind they give us.
A friendly, on-time and efficient care service that can be relied upon, with quality staff that ensure the comfort and well-being of the service user. Thank you for enabling carers to continue to be with their loved ones in their own home for as long as is possible.
Cannot thank the kind caring carers who take my dad shopping each week, must admit he looks forward to his little shopping trips to the market every Thursday. Always in time and they keep to the same carers as much as possible which is great as Dad gets to know the carers. Once again I cannot thank them enough. The office staff are also helpful and always inform myself if they have any concerns which is peace of mind for myself and my brothers.
From start to finish, everyone working for Alina have been friendly and helpful, very happy with the help they have provided to my uncle and will be sure to use them again in the future if the need arises, thank you for everything.