Alina Homecare Devizes

Beacon Business Centre, Hopton Road, Devizes SN10 2EY
Review Us
10 53 Reviews
  • Alina Homecare Devizes, Devizes
Alina Homecare Devizes is a provider of high-quality care in the client's home based in Devizes and covers a wide range of local areas including Bishops Cannings, Bromham, Coate, Devizes, Easterton, Etchilhampton, Great Cheverell, Lydeway, Marlborough, Market Lavington, Marston, Potterne, Poulshot, Roundway, Seend, Stert, Wedhampton, West Lavington and Worton.

Person-centred care is delivered by an experienced and motivated team who deliver care to help people live as independently as possible.

Staff are trained to treat all clients with dignity and respect at all times.

Care Provided by Alina Homecare Devizes

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

We pride ourselves on providing excellent quality Home Care at competitive prices.
The costs of Home Care will vary depending on the type of care you need, how often you need it, and where you live. We offer everything from short visits to 24 hour Live In Care. If you have more complex needs, you may need two Home Carers per visit, so we can provide a cost for this too.
Live-in Care is generally considered to be a cost effective alternative to living in a care home, whilst still providing a level of independence. Everyone’s needs are different so the costs of Live-in Care can vary depending on the level of care required. Unlike other Home Care options, the costs of our Live-in Care remains the same wherever you live across the South of England.
We adapt our Home Care services to suit your specific requirements. Our Home Care costs include a personalised care plan, ensuring your care suits your needs, wishes and budget.
We want to make arranging Home Care as simple and easy as possible. When you contact your local Team, we’ll work with you to design a customised care plan. Once you choose our service, your care plan is kept under constant review so that it continues to suit you.
Your home. Your care. Your choice.

Good to Know

Group/Owner

Person in charge

  • Dean Moxom (Branch Manager)
10

Alina Homecare Devizes has a Review Score of 10 (9.974) out of 10, based on 20 reviews in the last 2 years.
Over all time Alina Homecare Devizes has 53 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Alina Homecare Devizes
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Total of 53, showing 1-20
Review from K H (Daughter of Client) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From my first contacts with the manager Dean I was hopeful I'd found a reliable solution to my very elderly Mum' s care needs. Dean was professional, responsive and flexible from the start. The carers themselves have reinforced this confudence with their kindness and sensitivity to my mum's desire
to be independent despite her considerable limitations, their attention to small details and their efficiency. Even in the first two weeks this has included flagging issues and concerns to the manager and myself. I am seriously impressed and very grateful for the care provided.
Reply from Dean Moxom, Registered Manager at Alina Homecare Devizes

Good morning, thank you for the kind feedback and it was a pleasure working with you at the start of the care package to make sure the right care was in place, I will pass on this feedback to the team, and we look forward to continuing with the progress made.

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Review from Nikkie W (Client) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
So im 45 and very very independent, however I have had a few surgical procedures on my left leg and my mobility is bad. After suffering from sepsis in March I was offered care and accepted. Aline took over about 8 weeks ago now
and wow what amazing people. Had visits and calls from the owner and his fabulous team all the way through the process as I was extremely nervous due to my fierce independence. The care staff are just fantastic every single one of them I have met genuinely care. They took the time to have a conversation and find out my challenges. I cant say enough good things about the care team. A few going above and beyond to make my days happier and easier. Genuinely a company that really does care. Thank you all so very much
Reply from Dean Moxom, Registered Manager at Alina Homecare Devizes

Good afternoon, thank you for your kind feedback and for being so welcoming to the team. We look forward to maintaining our standards and promoting your independence.

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Review from Hannah R (Daughter-in-law of Client) published on 15 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have recently arranged for my mother in law to have a shower once a week with Alina carers.she is so happy with the care she has been receiving and looks forward to her next visit every week. Alina stepped in at very short notice and arranged her first visit within a couple of days. I was amazed it
could be done so quickly. Alina make her feel comfortable in a very personal situation which she was nervous of to start with. The carers have been amazing.
Reply from Dean Moxom, Registered Manager at Alina Homecare Devizes

Thank you for taking the time out to complete this review. We will pass this onto the branch and care team. We look forward to continuing the excellent relationship.

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Review from Elaine L (Wife of Client) published on 15 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the first day that my husband came home from hospital the girls friendly and cheerful care was everything my husband needed. The girls were always confident and caring which put my mind to rest when leaving them to look after my husband.
I am sure that due to their great care it helped towards
my husband's much faster than expected recovery.
Reply from Dean Moxom, Registered Manager at Alina Homecare Devizes

Good morning, thank you for this positive review, it was a pleasure caring for your husband and helping with his recovery, I will pass this onto our care team.

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Review from D L (Son of Client) published on 8 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I never thought my mum would accept carers in her home after the negative experience we had when she came out of hospital last year.
I sought recommendations from 2 separate sources for carers and both independently said Alina were absolutely superb.
They were not wrong, after just 5 days I went
abroad as planned and after 3 days we agreed mum needed to go into hospital. They helped me out and were on hand to restart care on her discharge 2 days later.
I receive daily reports and if there is an issue or a concern, they always call for clarity or awareness.
They have stayed longer than the scheduled time as they truly care for my mum.
I have TOTAL trust in them and mum looks forward to her twice daily visits which I never thought would happen.
The manager and his team are excellent, great communicators but most importantly they genuinely care. I cannot thank them enough and NOTHING is too much to do even when mum is challenging when she is confused.
Thoroughly recommend. 5 Gold Stars.
Reply from Dean Moxom, Registered Manager at Alina Homecare Devizes

Good morning, thank you for the kind feedback, it has been a pleasure to care for mum to date and to work alongside you to get this positive outcome. I will pass this feedback onto our branch and care team.

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Review from A B (Daughter of Client) published on 19 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is the second time we have needed Alina Homecare to support our mother. We all have absolute confidence in the organisation based on our previous experience. It'starts with the management team. Thank you to the staff for working with us and finding the best way to help our mother. Then the team
of ladies in the care team. All 100 % professional. They make our mother feel so safe and supported. Always courteous and thorough with whatever the requirements of the visit are and above all thoroughly lovely people. Due to our mother's age and ongoing physical challenges we know we can call on them again to support her and us as we work things out.
Reply from Dean Moxom, Registered Manager at Alina Homecare Devizes

Good morning, thank you for taking the time out to write this review, your mum is a pleasure to care for and we appreciate your help and communication to help the package run so well. We are only a phone call away if ever need us in the future and I will pass on your feedback to our dedicated care team.

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Review from A F (Client) published on 15 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful service, every member of staff who came was kind, friendly and extremely helpful.
The care and attention to detail made every visit a happy experience.
Thank you for looking after me, during a difficult rehabilitation.
Reply from Dean Moxom, Registered Manager at Alina Homecare Devizes

Good afternoon, thank you for taking the time out to complete this review, it was a pleasure helping you with the rehabilitation phase of your care. I will share this with the team, and we are only a phone call away in the future if you need any future assistance. Thank you for being so welcoming.

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Review from Mary G (Civil Partner of Client) published on 7 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My partner has daily visits to assist with washing and dressing following a serious accident earlier in the year. The carers who visit him are kind, courteous and professional and despite the difference in ages and background communicate very well with him. They are all 5* and turn up on time. I cannot
recommend them too highly.
Reply from Dean Moxom, Registered Manager at Alina Homecare Devizes

Good afternoon, thank you for taking the time out to complete this review. It has been a pleasure visiting your partner to date and we appreciate you being so welcoming to the team. I will pass on your feedback to the care team.

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Review from Paul T (Son of Client) published on 16 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend the manager and the team at Alina Devizes enough. I never thought that my mother would accept carers, but she did. Initially, she tried reducing the number of visits, but she ended up requesting an increase, largely because she enjoyed their company. This is down to the effort that
went into understanding my mother's needs and then in finding two carers who were perfect in supporting her. Thank you again.
Reply from Dean Moxom, Registered Manager at Alina Homecare Devizes

Good morning, thank you for the kind feedback, continuity of care staff is an important aspect of our care delivery and it is great that mum has responded so well to the care. I will pass on your feedback to the team.

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Review from Neil M (Son of Client) published on 15 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been using Alina Homecare since November to assist me in the mornings with help to get my mother up, carry out personal care duties and assist with getting her dressed.
All carers have been fantastic, friendly and go above and beyond their call of duty. Communication has been second to none,
with several courtesy calls to check I am happy with everything. Schedules and rotas are given well in advance which is great to be able to make plans around and the office has been more than accommodating if a time of visit needs changing.
I would certainly recommend their services to others, professional, prompt and a lovely group of caring individuals who go out of their way to make Mum feel special and important.
Reply from Dean Moxom, Registered Manager at Alina Homecare Devizes

Good morning, thank you very much for leaving this review, it has been a pleasure caring for mum to date and we look forward to working alongside you in the future, I will share your feedback to the care and branch team.

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Review from Kirsty Y (Granddaughter of Client) published on 13 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cannot recommend the manager and the Devizes team enough!
Absolutely brilliant!
We are overwhelmed with their support for my gran.
Nothing is too much! They just want to deliver the best they can!
Thank you so much!
Reply from Dean Moxom, Registered Manager at Alina Homecare Devizes

Good afternoon, thank you for taking the time out to leave this review, we always endeavour to go above and beyond. It has been a pleasure caring for gran and working with you to date to achieve some tangible outcomes. I will pass this feedback on to our care and branch team and we look forward to maintaining our standards.

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Review from Denise S (Daughter of Client) published on 31 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We didn't know where to start when both our parents needed care at the same time but thankfully Alina was the first to respond to our enquiries and we couldn't be happier. Every carer that has come to their home has been outstanding, we wouldn't hesitate to recommend them.
Reply from Dean Moxom, Registered Manager at Alina Homecare Devizes

Good morning, thank you for taking the time out to send us this review. It has been a pleasure to help with Mum and Dad to date. We will pass on your positive feedback to the care team.

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Review from Fiona M (Daughter of Client) published on 4 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our experience with Alina Home Care has been nothing but positive. The standard of care is high and all the carers providing support to my mum have been professional caring always polite and very respectful. They have helped us through difficulties and helped problem solve. The communication with the
manager is excellent. Thank you all.
Reply from Dean Moxom, Registered Manager at Alina Homecare Devizes

Good morning, thank you very much for taking the time out to complete this review. It has been a pleasure caring for mum to date and thank you for recognising the branch team's efforts. I will pass on your comments to the team.

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Review from Maggie A (Wife of Client) published on 31 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
When we moved to the area we were apprehensive about leaving our carers as we had a very good team there. I searched online reviews and approached Alina as our first choice. Luckily they were able to provide the care we needed and were very helpful about adjusting times to suit our requirements.
We
needn't have worried - from the very first visit, the staff and management have been excellent. Carers are friendly and kind while also being professional. I love to hear them laughing with my husband as they lift his spirits and encourage him. I know that I can rely on them every day for the support that makes it possible to keep my husband at home with me instead of being in a care home. I can't recommend them highly enough to anyone looking for carers!
Reply from Dean Moxom, Registered Manager at Alina Homecare Devizes

Good afternoon, thank you taking the time out to leave us a review. Your feedback is most welcome, I will pass this onto the team. It has been a pleasure to care for your husband to date and thank you for being so welcoming.

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Review from Clare B (Daughter of Client) published on 11 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are new to the service, but so far Alina Care has been exemplary - their communications have been clear and the carers who have been to Mum have been extremely kind and patient. They have also been able to provide care over the weekends, which no other agency was able to.
Reply from Dean Moxom, Registered Manager at Alina Homecare Devizes

Good morning, thank you for taking the time out to complete this review. I will pass on your feedback to the care team, and we look forward to building on the successful start to the care package. It is a pleasure to care for your mum.

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Review from Helen M (Daughter of Client) published on 13 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the first call with Alina Homecare the process to set up a care package for my mum has been so professional and efficient. All of the staff are thoughtful, kind and friendly. My mum looks forward to the visits from the carers, the care they have provided has certainly played a large part in her
recovery. When contacting the office nothing is too much trouble,the team's help and advice is invaluable. Knowing that my mum has this additional care has helped to put our minds at rest that she is receiving the best care possible. I would absolutely recommend Alina Homecare to friends and family if they should need care help in the future.
Reply from Dean Moxom, Registered Manager at Alina Homecare Devizes

Thank you for taking the time out to write this review, your feedback is most welcome. It has been a pleasure caring for Mum to date and also working alongside you to get the best possible outcomes. We look forward to continuing the relationship.

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Review from Carolyn B (Daughter-in-law of Client) published on 13 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Alina Care have been so helpful and caring since the minute I got in touch with them. As I work full time it is very reassuring to have them popping in to check on my father-in-law a couple of times a day to ensure he’s ok and to help him with his meal times. He thoroughly enjoys the visits and loves
seeing a friendly face and having a chat with his lovely carers. As a family, we can’t thank them enough for the support and peace of mind they give us.
Reply from Dean Moxom, Registered Manager at Alina Homecare Devizes

Good morning, thank you for taking the time out to write this review, your feedback is most welcome. It is a pleasure caring for your father-in-law and I will pass this feedback onto our branch and care team.

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Review from Kenneth B (Husband of Client) published on 13 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A friendly, on-time and efficient care service that can be relied upon, with quality staff that ensure the comfort and well-being of the service user. Thank you for enabling carers to continue to be with their loved ones in their own home for as long as is possible.
Reply from Dean Moxom, Registered Manager at Alina Homecare Devizes

Good morning, thank you for taking the time out to write this review, your feedback is most welcome. We look forward to continuing the relationship.

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Review from Caroline S (Daughter of Client) published on 12 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Cannot thank the kind caring carers who take my dad shopping each week, must admit he looks forward to his little shopping trips to the market every Thursday. Always in time and they keep to the same carers as much as possible which is great as Dad gets to know the carers. Once again I cannot thank
them enough.
The office staff are also helpful and always inform myself if they have any concerns which is peace of mind for myself and my brothers.
Reply from Dean Moxom, Registered Manager at Alina Homecare Devizes

Good morning, thank you very much for the kind feedback. It is a pleasure visiting your dad each week, our care team really enjoy the shopping visits. Continuity of care staff is something we have really worked on over the past year and also communication with all the relevant people involved. We look forward to developing the package and working alongside you to get successful outcomes.

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Review from Arron H (Nephew of Client) published on 6 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
From start to finish, everyone working for Alina have been friendly and helpful, very happy with the help they have provided to my uncle and will be sure to use them again in the future if the need arises, thank you for everything.
Reply from Dean Moxom, Registered Manager at Alina Homecare Devizes

Thank you for your positive feedback, it has been a pleasure supporting your uncle over the past few months and working alongside you to get such a positive outcome. I will pass on your feedback to the team.

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Current Review Score: 10.0 (9.974)

Overview of Review Score

The Review Score of 10 (9.974) out of 10 for Alina Homecare Devizes is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.974 for Alina Homecare Devizes is calculated as follows: ( (114 Excellents x 5) + (3 Goods x 4) ) ÷ 117 Ratings = 4.974
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Alina Homecare Devizes is based on 20 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Jul 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (9)

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Meet the Team (1)

Dean

Dean

Job Title: Branch Manager Joined: 2018

Our branch manager, Dean has worked in the care sector for many years & has gained invaluable experience along the way. Dean's team are highly focused on delivering the best quality personalised home care for our clients.

Frequently Asked Questions about Alina Homecare Devizes

What Type of Services does Alina Homecare Devizes offer?

Alina Homecare Devizes offers Home Care.

How many Carers does Alina Homecare Devizes employ?

Alina Homecare Devizes employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Alina Homecare Devizes to verify any information. View our terms and conditions. Alina Homecare Devizes has an Enhanced Service - more info.