The worst care agency experience ever. Avoid at all costs, especially if the client is vulnerable/disabled. They have no respect for the client or family members and instead of helping the family, they did the exact opposite, trying to make our lives more difficult. They need to understand that
especially if dealing with disabled clients, they need to be trained by the family as otherwise, it would be dangerous for the client.
03 October 2022
I thought that all carers are trained. I thought they are not to charge their phones, and power bars, in the client's homes. I also thought they must not be sleeping on the client's couches, also leaving their food in the client's fridge for days, and drinking out the bottles of water that are
provided for the client. They drink it without asking, plus blowing up the microwave and not replacing it.
I would like to know what your policies say about care providers' behaviour in the client's homes.
Latest Reviews for Daryel Care Lambeth
22 November 2022
The worst care agency experience ever. Avoid at all costs, especially if the client is vulnerable/disabled. They have no respect for the client or family members and instead of helping the family, they did the exact opposite, trying to make our lives more difficult. They need to understand that
especially if dealing with disabled clients, they need to be trained by the family as otherwise, it would be dangerous for the client.
03 October 2022
I thought that all carers are trained. I thought they are not to charge their phones, and power bars, in the client's homes. I also thought they must not be sleeping on the client's couches, also leaving their food in the client's fridge for days, and drinking out the bottles of water that are
provided for the client. They drink it without asking, plus blowing up the microwave and not replacing it.
I would like to know what your policies say about care providers' behaviour in the client's homes.