Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for ISSAC Ltd

stars
stars 12 April 2021
My mother recently passed away and was looked after by a team of carers from ISSAC Ltd for the last six weeks of her life. This agency was extremely professional and very well organised. We had a team of carers who were punctual, polite, caring and compassionate. They were all skilled in various
areas of caring and my mother was treated with respect and dignity at all times. All visits were recorded in a file left in her home ensuring confidentiality. The carers were able to form a relationship with my mother and also family members. The family really can’t express how grateful they are for the wonderful care and support my mother received.
Review from Carol W (Daughter of Client/Service User)