Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Latest Reviews for Sage Care (West Midlands)

stars
stars 04 July 2023
Carer has a great relationship with my aunt; she never wants her to leave. They come around on time every day and treat my aunt with great professionalism while also being like part of the family. I would highly recommend it.
Review from Kieran M (Nephew of Client/Service User)
stars
stars 19 January 2022
During the 1.5 days in which my gran had Sage Care for, they were absolutely terrible. I wouldn’t allow them to care for my dog. They rushed her whilst doing her personal care, never stayed their full duration in which they were meant to. Lack of communication between the company is horrendous.
Sage did not even inform social services of my Nan's death. We found this out by having social services ringing my dad, asking how my nan's care is? My Gran sadly passed away within two days of being home. Myself and social services are taking this further. Working within the NHS sector myself, and observing how these carers were delivering their care, makes me never recommend these individuals give care to anyone.
Review from Paige C (Granddaughter of Client/Service User)