Sage Care (West Midlands)

Castlemill, Burnt Tree, Tipton DY4 7UF
Review Us
2 Reviews
  • Sage Care (West Midlands), Tipton
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Care Provided

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Group/Owner

Person in charge

  • Claire Nock (Manager)
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Sage Care (West Midlands) Reviews (2)

Over all time Sage Care (West Midlands) has 2 reviews.

Overall Experience
  • 1
  • 0
  • 0
  • 0
  • 1
Date Published
  • 2
  • 0
  • 0
  • 0
  • 2
Reviewer Connection to Sage Care (West Midlands)
  • 1
  • 1
Total of 2, showing 1-2
Review from Kieran M (Nephew of Client) published on 4 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Carer has a great relationship with my aunt; she never wants her to leave. They come around on time every day and treat my aunt with great professionalism while also being like part of the family. I would highly recommend it.
Reply from Claire Nock, Manager at Sage Care (West Midlands)

Such nice comments.
Our care staff are a credit to us and are always dedicated to those we provide care for.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Paige C (Granddaughter of Client) published on 19 January 2022 Submitted via Website • Report
Overall Experience 1.0 out of 5
During the 1.5 days in which my gran had Sage Care for, they were absolutely terrible. I wouldn’t allow them to care for my dog.
They rushed her whilst doing her personal care, never stayed their full duration in which they were meant to.
Lack of communication between the company is horrendous.
Sage did not even inform social services of my Nan's death. We found this out by having social services ringing my dad, asking how my nan's care is? My Gran sadly passed away within two days of being home.
Myself and social services are taking this further.
Working within the NHS sector myself, and observing how these carers were delivering their care, makes me never recommend these individuals give care to anyone.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Apr 2020

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Sage Care (West Midlands)

What Type of Services does Sage Care (West Midlands) offer?

Sage Care (West Midlands) offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Sage Care (West Midlands) to verify any information. View our terms and conditions. Sage Care (West Midlands) has an Basic Service - more info.