Sage Care (West Midlands)
Castlemill, Burnt Tree, Tipton, West Midlands DY4 7UFOther Home Care Provider you may be interested in:
Care Provided by Sage Care (West Midlands)
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
Other Care Provided
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Good to Know
Group/Owner
- Sage Care Ltd
- Private Owned
Person in charge
- Claire Nock (Manager)
Sage Care (West Midlands) Reviews (2)
Over all time Sage Care (West Midlands) has 2 reviews.
Carer has a great relationship with my aunt; she never wants her to leave. They come around on time every day and treat my aunt with great professionalism while also being like part of the family. I would highly recommend it.
Our care staff are a credit to us and are always dedicated to those we provide care for.
They rushed her whilst doing her personal care, never stayed their full duration in which they were meant to.
Lack of communication between the company is horrendous. Sage did not even inform social services of my Nan's death. We found this out by having social services ringing my dad, asking how my nan's care is? My Gran sadly passed away within two days of being home.
Myself and social services are taking this further.
Working within the NHS sector myself, and observing how these carers were delivering their care, makes me never recommend these individuals give care to anyone.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 April 2020- Caring Good
- Effective Good
- Responsive Good
- Safe Requires improvement
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Sage Care (West Midlands).
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Sage Care (West Midlands).
Meet the Team (0)
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