Which Sage Care Ltd Agencies have the highest review score?

Sagecare (Wirral) , Sagecare (Fulham) & Sage Care (West Midlands) have the highest review score.

Sage Care Ltd | 11 Home Care Providers

Review of
Sagecare (Wirral)
from Belinda R (Mother of Client) published on 4 November 2025 Submitted via Website • Report

Overall Experience

Well what I can the carer who looked after my mum was amazing and so patient with mum who has dementia, the carers name was Donna and I could not fault her one bit, it is sad mum us going into a home and we won't see Donna. I just want to say a huge thank you for all your help you are the best, we

miss you.

Staff
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Management
Treated with Dignity
Value for Money

Review of
Sage Care (West Midlands)
from Kieran M (Nephew of Client) published on 4 July 2023 Submitted via Website • Report

Overall Experience

Carer has a great relationship with my aunt; she never wants her to leave. They come around on time every day and treat my aunt with great professionalism while also being like part of the family. I would highly recommend it.

Reply from Claire Nock, Manager at Sage Care (West Midlands)

Such nice comments.
Our care staff are a credit to us and are always dedicated to those we provide care for.

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Review of
Sage Care (West Midlands)
from Paige C (Granddaughter of Client) published on 19 January 2022 Submitted via Website • Report

Overall Experience

During the 1.5 days in which my gran had Sage Care for, they were absolutely terrible. I wouldn’t allow them to care for my dog.
They rushed her whilst doing her personal care, never stayed their full duration in which they were meant to.
Lack of communication between the company is horrendous.

Sage did not even inform social services of my Nan's death. We found this out by having social services ringing my dad, asking how my nan's care is? My Gran sadly passed away within two days of being home.
Myself and social services are taking this further.
Working within the NHS sector myself, and observing how these carers were delivering their care, makes me never recommend these individuals give care to anyone.

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Review of
Sagecare (Fulham)
from Siobhan M (Mother of Client) published on 29 December 2021 Submitted via Website • Report

Overall Experience

So upset with this agency that provides morning care/ bed bathing service for my adult son who has cerebral palsy and autism/challenging behaviours.
Despite repeatedly requesting we be informed if our carer is going to change we have yet again been left out of the loop which results often in a whole

day of angry outbursts/tears from my son.
This week is another example of the complete disregard and lack of care for their clients.
My son's carer is like a friend who he looks forward to seeing, yet again they have swapped his carer and seem incapable of communicating.
Also, make up the timing of visits as they go along.
Poor service poor communication, poor scheduling. Whoever does the rota needs to be reviewed and a serious lack of communication is a disgrace.
Will be writing to my local MP and local newspapers. Some amazing carers are being managed wrongly by the team at the office. The stars below would be five for some of the carers, however, for the way the service is not run correctly is less.

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Review of
Sagecare (Wirral)
from Stephen F (Son of Client) published on 16 August 2021 Submitted via Website • Report

Overall Experience

Never use Sagecare. They are terrible. Today is the last day of care for my mother so not been able to leave a review due to repercussions from management. Some staff are good but most are shocking and management is very unprofessional. Limited to what I can say on this review but please, anyone thinking

of using Sagecare please please reconsider for the sake of your loved ones.

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Review of
Sagecare (Fulham)
from Maretta G (Daughter of Client) published on 19 January 2021 Submitted via Website • Report

Overall Experience

The most appalling service I have ever come across. You don’t answer your phones, you don’t answer your emails. You leave a vulnerable 92 year old without his medication and daily care.
We don’t know how else to contact you, but tomorrow we are going to CQC to make a formal complaint.

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Review of
Sagecare (Biggleswade)
from Tracy A (Client) published on 18 December 2020 Submitted via Website • Report

Overall Experience

Sagecare agency has been nothing but trouble from the start of my care. I didn’t receive any care for up to three weeks at one point and I ended up having a fall in the shower, I am wheelchair-bound. I ended up with a plaster cast on my leg, fractured a bone in my foot and a small rupture on my tendon.

They didn’t give my key code to access the key to enter my home. Carers hammering at my door between 7-11 am in the morning. Also, they never told any of the care staff any of my medical problems. I asked the last lady who came if she knew what to do if I was having one of my bad fits, she told me that she would have no idea, she had only been working for them for three weeks.
I was not feeling confident with the care or most of the carers they sent, they never informed their team to any of the medical problems or conditions I had. I did not feel safe.
This agency should be reviewed, looked into, the people who ran the office do not inform the care staff with information that could save a life!

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Review of
Sagecare (Fulham)
from Z T (Nephew of Client) published on 6 September 2016 Submitted via Website • Report

Overall Experience

The carers are doing the best they can, but the service they provide is especially poor over the weekends. People in need, that the agency calls "clients", have to wait up to 4pm to get lunch or even worse - they could be missed out completely due to lack of staff. In such cases there is not even a

courtesy phone call from the agency office to tell "clients" no one would come to help them.

The agency management disregards the need of elderly and ill people to have a regular daily meals or help as needed. I have seen the timetable the management makes for the carers. It is an impossible task. The management put one person on duty to serve 14 people in one day! No person can provide 14 lunches on 14 different addresses, all them on time!

Inadequate service aggravates the fragile conditions of elderly and people in needs. I personally tried to explain these problems to the management of the agency on several occasions but nothing has changed.

Reply from S Jackson, Communications Manager at Sagecare (Fulham)

Thank you for taking the time to share your thoughts on the branch’s service. We are constantly looking for ways to improve our services, so we welcome your feedback. We would like to do a full…read more

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Home Care Providers Owned by Sage Care Ltd

Sage Care Ltd Locations (11)

Sage Care Ltd Reviews (8)

Reviews posted for members of Sage Care Ltd

Sagecare (Wirral)

Sage Care (West Midlands)

Sage Care (West Midlands)

Sagecare (Fulham)

Sagecare (Wirral)

Sagecare (Fulham)

Sagecare (Biggleswade)

Sagecare (Fulham)

Awards / Recognitions (0)

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