Care Provided by Sagecare (Biggleswade)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Contact Sagecare (Biggleswade) to get a personalised quote
Good to Know
Group / Owner
- Sage Care Ltd
- Private Owned
Person in charge
- Kimberley Nicholson (Manager)
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Sagecare (Biggleswade) Reviews (1)
Over all time Sagecare (Biggleswade) has 1 review.
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Overall Experience
Date Published
Reviewer Connection to Sagecare (Biggleswade)
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Review from Tracy A (Client / Service User) published on 18 December 2020 Submitted via Website•
Overall Experience
Sagecare agency has been nothing but trouble from the start of my care. I didn’t receive any care for up to three weeks at one point and I ended up having a fall in the shower, I am wheelchair-bound. I ended up with a plaster cast on my leg, fractured a bone in my foot and a small rupture on my...
Sagecare agency has been nothing but trouble from the start of my care. I didn’t receive any care for up to three weeks at one point and I ended up having a fall in the shower, I am wheelchair-bound. I ended up with a plaster cast on my leg, fractured a bone in my foot and a small rupture on my tendon. They didn’t give my key code to access the key to enter my home. Carers hammering at my door between 7-11 am in the morning. Also, they never told any of the care staff any of my medical problems. I asked the last lady who came if she knew what to do if I was having one of my bad fits, she told me that she would have no idea, she had only been working for them for three weeks.
I was not feeling confident with the care or most of the carers they sent, they never informed their team to any of the medical problems or conditions I had. I did not feel safe.
I was not feeling confident with the care or most of the carers they sent, they never informed their team to any of the medical problems or conditions I had. I did not feel safe.
This agency should be reviewed, looked into, the people who ran the office do not inform the care staff with information that could save a life!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 April 2020Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
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Awards / Recognitions (0)
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Accreditations
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