Castlemill, Burnt Tree, Tipton DY4 7UF
Care Provided
- Dementia
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Home Care Providers Owned by Sage Care Ltd in West Midlands
Home Care Providers Owned by Sage Care Ltd
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Sage Care Ltd Locations in West Midlands (1)
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Sage Care Ltd Reviews in West Midlands (2)
Reviews posted for members of Sage Care Ltd.
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Review of Sage Care (West Midlands) from Kieran M (Nephew of Client) published on 4 July 2023 Submitted via Website•
Overall Experience
Carer has a great relationship with my aunt; she never wants her to leave. They come around on time every day and treat my aunt with great professionalism while also being like part of the family. I would highly recommend it.
↩Reply from Claire Nock, Manager at Sage Care (West Midlands)
Such nice comments.Our care staff are a credit to us and are always dedicated to those we provide care for.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Sage Care (West Midlands) from Paige C (Granddaughter of Client) published on 19 January 2022 Submitted via Website•
Overall Experience
During the 1.5 days in which my gran had Sage Care for, they were absolutely terrible. I wouldn’t allow them to care for my dog.
They rushed her whilst doing her personal care, never stayed their full duration in which they were meant to.
Lack of communication between the company is horrendous. Sage did not even inform social services of my Nan's death. We found this out by having social services ringing my dad, asking how my nan's care is? My Gran sadly passed away within two days of being home.
Myself and social services are taking this further.
They rushed her whilst doing her personal care, never stayed their full duration in which they were meant to.
Lack of communication between the company is horrendous. Sage did not even inform social services of my Nan's death. We found this out by having social services ringing my dad, asking how my nan's care is? My Gran sadly passed away within two days of being home.
Myself and social services are taking this further.
Working within the NHS sector myself, and observing how these carers were delivering their care, makes me never recommend these individuals give care to anyone.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
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