Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Latest Reviews for Pro Help Ltd

stars
stars 30 August 2022
Having broken my shoulder in two places I was very limited in what I could do for myself - especially regarding personal care. Carers from Pro-Help have looked after me each morning for showers and dressing and breakfasting from mid-May to early August. I had seven-day care at first then five days,
then three days and am now about to look after myself now. I have no hesitation in recommending Pro-Help carers from my experience with them. They came at the time I had asked for and mostly it was the same few ladies that came so we got to know each other well. I found them all without exception to be polite, caring, friendly and hard-working. I am only stopping the service as my shoulder is almost fully healed but would not hesitate to use them again should the need arise.
Review from Marilyn J (Client / Service User)