Care Provided by Pro Help Ltd
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Other Care Provided
- Dementia
- Physical Disability
Funding & Fees
Contact Pro Help Ltd to get a personalised quote
Good to Know
Owner
- Pro Help Limited
- Private Owned
Person in charge
- Errison Ngarakana (Manager)
Are you the Owner/Manager of Pro Help Ltd?View your Advertising Options
Pro Help Ltd Reviews (1)
Over all time Pro Help Ltd has 1 review.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Pro Help Ltd
Loading...
Review from Marilyn J (Client / Service User) published on 30 August 2022 Submitted via Website•
Overall Experience
Having broken my shoulder in two places I was very limited in what I could do for myself - especially regarding personal care. Carers from Pro-Help have looked after me each morning for showers and dressing and breakfasting from mid-May to early August. I had seven-day care at first then five days,...
Having broken my shoulder in two places I was very limited in what I could do for myself - especially regarding personal care. Carers from Pro-Help have looked after me each morning for showers and dressing and breakfasting from mid-May to early August. I had seven-day care at first then five days, then three days and am now about to look after myself now. I have no hesitation in recommending Pro-Help carers from my experience with them. They came at the time I had asked for and mostly it was the same few ladies that came so we got to know each other well. I found them all without exception to be polite, caring, friendly and hard-working. I am only stopping the service as my shoulder is almost fully healed but would not hesitate to use them again should the need arise.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 June 2021Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
News
There are no news items for Pro Help Ltd.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Pro Help Ltd.
Accreditations
There are no accreditations posted yet for Pro Help Ltd.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Pro Help Ltd
How many Carers does Pro Help Ltd employ?
Pro Help Ltd employs 10 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Pro Help Ltd to verify any information. View our terms and conditions. Pro Help Ltd has a Basic Service -what a Basic Service includes.