Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Helping Hands Home Care (Shrewsbury)

stars
stars 18 August 2025
Excellent. Very happy with all aspects of service. Staff are super helpful and always go the extra mile. We have been clients over a number of years. They are extremely quick at sorting out any problems/ issues.
Review from Christine B (Daughter of Client/Service User)
stars
stars 11 August 2025
Mum finds all the carers helpful and above all caring and they always ask if there is anything else she needs. They are very thorough and when Mum had a chest infection in February 2025 they rang me to say that they thought that she was under the weather - I feel reassured that someone else is keeping an eye on mum.
Review from Carol Eunice D (Daughter of Client/Service User)